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Amazon is stuffing its search results pages with ads

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Re: Amazon is stuffing its search results pages with ads

#231
post #189

Earlier quoted context omitted.

So essentially price gouging. What a great business model.

Optimizing revenue given a particular supply and demand isn't price gouging. People are paying for the convenience of buying anything they want with two clicks from their computer chair, turns out that's pretty valuable.

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Re: Amazon is stuffing its search results pages with ads

#232

Earlier quoted context omitted.

Does it though? 1) The day Amazon feel threatened they can become the cheapest in the market quickly again. 2) Given purchasing power scale and people like fast delivery there will only be a handful of companies that can complete with Amazon ever, so it seems unlikely there will be a 'started in the garage' business compete with them now the market is maturing. 3) With the extra profit Amazon are making vs a competit…

It wasn't just that Amazon was the cheapest in the market. It was that they built up a reputation over the years of being cheap and reliable. There was a long period where I would buy things from Amazon without considering other sources. That's gone now and they can't quickly get it back. Forget about price. I can't even trust that I'll be getting a legitimate product anymore. When possible, I prefer to buy from a mo…

There's a saying about trust that's worth remembering anytime a decision is made that prioritizes KPI over all else:

> Trust takes years to build, seconds to break, and forever to repair

Re: Amazon is stuffing its search results pages with ads

#233
post #198
post #120

Earlier quoted context omitted.

You did a great job nailing the fiscal loss associated with going to Walmart - but with those aside, I would gladly pay $5 to not have to show face at Walmart.

Amazon is equally repulsive.

As a company, yes. As a customer experience, not really.

At Walmart, I have to interact with employees who never seem happy to be there. A good quarter have no real reason to do more than minimum. I have to wait in line most times. Now, it has been over 5 years since I've had a walmart in the same country as I am, but I remember the horribleness of 2am walmart, mostly because they would only open one or two registers, no matter line length. I also have to deal with other customers. That can be worse.

Amazon? I click a few times, possibly put in some information, and I wait for my package.

Re: Amazon is stuffing its search results pages with ads

#234
post #18

Earlier quoted context omitted.

Same here. I either go to eBay or B&H. In eBay I can see at least quickly the seller rating. Amazon has just turned into a big mess.

What's B&H?

B&H or Adorama are really the only two places on the internet worth buying camera gear on. Any other place I have used I have gotten fake gear or gear that is not what was advertised (like the cheaper version of a lens for example).

Re: Amazon is stuffing its search results pages with ads

#235
post #10

Unless you know exctly brand/make/model you wan't to buy on Amazon, the search is useless. Hundreds of similar results from dozens of vendors of varying quality. I liked it better when they sold things themselves, now they're just an eBay clone selling cheap knockoffs trying to hide the fact.

Amazon has basically become an overpriced version of the discount bin.

Re: Amazon is stuffing its search results pages with ads

#236
The HN crowd are probably 5x more savvy to this sort of thing than the average user. Amazon is the Wal-Mart of e-commerce, it now has generic brand association with a large majority of consumers. So it's working for them, and it's going to keep working for them even if every HN reader shops elsewhere. It will take some serious competition to get them to change their behavior, and I don't think Jet is going to get there, unfortunately.

Re: Amazon is stuffing its search results pages with ads

#237
post #19

Their basic underlying assumption appears to be that they're no longer in danger of losing customers and can now act accordingly. Now that they've captured 50%+ of US ecommerce, they've also raised many prices, to the point where they're far from the cheapest price in many cases. A random example... the cat litter I just purchased is $17.89 at Amazon, $13.49 at Walmart. Last week I bought a chair mat for $21.95 on Eb…

i agree, i don't shop at Amazon anymore. I constantly get free shipping on ebay items. Some with fast shipping too. Not to mention the price is cheaper most of the times. I was also questioning why Amazon suddenly had such high prices for the same item!

Re: Amazon is stuffing its search results pages with ads

#238
post #7

This is one of the reasons I've let my Prime subscription lapse and started doing more shopping at Target. In addition to fewer (or no) ads, I can often pick an item up in an hour instead of waiting two days, and the prices are better.

Yep - we now purchase all our big ticket electronics at Best Buy. I never thought I'd be back buying from them, but they price match now and I know I don't have to deal with all the online BS if something goes wrong.

(Still use Monoprice for cables though)

Re: Amazon is stuffing its search results pages with ads

#239
post #142

Earlier quoted context omitted.

> Their basic underlying assumption appears to be that they're no longer in danger of losing customers and can now act accordingly. Speaking as a longtime customer, I agree: this is what Amazon's behavior feels like to me nowadays. Search no longer works well for me. Reviews and product ratings are no longer trustworthy. The authenticity of products in key categories (e.g., electronics) can no longer be taken for gra…

Does it though? 1) The day Amazon feel threatened they can become the cheapest in the market quickly again. 2) Given purchasing power scale and people like fast delivery there will only be a handful of companies that can complete with Amazon ever, so it seems unlikely there will be a 'started in the garage' business compete with them now the market is maturing. 3) With the extra profit Amazon are making vs a competit…

1) The day Amazon feel threatened they can become the cheapest in the market quickly again.

The problem with that statement is that you assume customers will flock back. It might be true in the short term however when you lose customers specifically because of pricing and the monopoly behavior, clients aren't going to quickly forget this behavior. You really think people will come running back and allowing Amazon to do that knowing they did so in the past?

Re: Amazon is stuffing its search results pages with ads

#240
post #19

Their basic underlying assumption appears to be that they're no longer in danger of losing customers and can now act accordingly. Now that they've captured 50%+ of US ecommerce, they've also raised many prices, to the point where they're far from the cheapest price in many cases. A random example... the cat litter I just purchased is $17.89 at Amazon, $13.49 at Walmart. Last week I bought a chair mat for $21.95 on Eb…

I remember reading easily a decade ago, when people were describing Amazon as a charity propped up by investors, that this was Amazon's long-term strategy--aggressively reinvest all profits, burn through cash making a loss in order to achieve monopoly or near-monopoly status, and then jack up prices once they'd captured the market. It looks more and more like they're following through.

If that wasn’t always implicatly the plan, they would have a very low valuation.
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