21–30 of 58 posts
Earlier quoted context omitted.
Does it also surprise you that DocuSign is a company worth over $10B?
I was originally going to say "man that's wild", then I realized all the documents I've signed electronically lately have been through DocuSign and maybe 10B is actually undervalued.
1. I work with Panel Providers, and their Quota tools and panel integration tools are just a bit clumsier. They don't really have Data Quality checks, they don't have cross-logic quotas, they don't have a kind of survey flow tools.
2. Analysis stack: They are currently chasing analysis in a rather frustrating way. (e.g. Online). SurveyGizmo and Qualtrics both have stronger features to export to SPSS files, which is the survey industry standard. SPSS files are read by many tools that specialize in survey analysis - R, Q, Wincross, etc. As an actual enterprise survey user, I will never use the web reporting tools for anything more that casual sample monitoring. I can't build my final products on those, pretty much no matter what they do. I'd rather they invested in better downstream exports.
Things I wish that they, or anyone in the industry would do:
1. Export to some kind of database, where data attributes could be stored. I don't know whether this is just a bundle of CSV + Pandas code to get the survey into a data frame, or a sqlite file where the data connections are preserved (e.g. logical groupings of multiple choice, multi select questions). SPSS files are a _good start_ they get almost everything right, but, they are proprietary-ish, and they leave a lot to be desired in workability.
2. Would be nice to see more up front indications of the types of analysis that various survey questions can provide. i.e. indicate to users/survey authors what kinds of actual relevance the answers to their questions have.
I like survey monkey a lot, and, if you need something lightweight, low touch, and long-running, they are great. but, if you need to do market research there are more full-featured tools to use that will make the whole process easier.
They earned $219M last year and $205M the year before. That's a top-line revenue growth rate of around 6% -- more common for an old-line company like IBM.
SaaS startups are supposed to have revenue growth >30% when they hit IPO, and the best ones have even higher -- Twilio had ~70%.
edit: Disregard, can't ask an honest question on HN. Understood.
That's not how they make money.
They make money by getting people to answer the questions on the forms. You pay approximately $1 per response.
If you want to know if users think that they themselves are willing to pay more for electricity, you can just ask them.
That's amazing.
Longtime SurveyMonkey customer here, but, I have largely switched to SurveyGizmo and Qualtrics. 2 primary reasons: 1. I work with Panel Providers, and their Quota tools and panel integration tools are just a bit clumsier. They don't really have Data Quality checks, they don't have cross-logic quotas, they don't have a kind of survey flow tools. 2. Analysis stack: They are currently chasing analysis in a rather frustr…
I also know roughly how much it will cost.
I can't tell pricing from SurveyGizmo or Qualtrics after several seconds of clicking around.
This is their pricing tab: https://www.surveygizmo.com/team-enterprise/
come on!
Longtime SurveyMonkey customer here, but, I have largely switched to SurveyGizmo and Qualtrics. 2 primary reasons: 1. I work with Panel Providers, and their Quota tools and panel integration tools are just a bit clumsier. They don't really have Data Quality checks, they don't have cross-logic quotas, they don't have a kind of survey flow tools. 2. Analysis stack: They are currently chasing analysis in a rather frustr…
I like that survey monkey finds an audience and induces them to answer your questions. I also know roughly how much it will cost. I can't tell pricing from SurveyGizmo or Qualtrics after several seconds of clicking around. This is their pricing tab: https://www.surveygizmo.com/team-enterprise/ come on!
SM is a good product, don't get me wrong. The team is great, their support is great. The reasons I outlined above are the _only_ reasons I am moving away from them.
Longtime SurveyMonkey customer here, but, I have largely switched to SurveyGizmo and Qualtrics. 2 primary reasons: 1. I work with Panel Providers, and their Quota tools and panel integration tools are just a bit clumsier. They don't really have Data Quality checks, they don't have cross-logic quotas, they don't have a kind of survey flow tools. 2. Analysis stack: They are currently chasing analysis in a rather frustr…
These financials don't look great. They earned $219M last year and $205M the year before. That's a top-line revenue growth rate of around 6% -- more common for an old-line company like IBM. SaaS startups are supposed to have revenue growth >30% when they hit IPO, and the best ones have even higher -- Twilio had ~70%.