141–149 of 149 posts
Earlier quoted context omitted.
Yep. The NetBank project also seems to have involved every second developer in Sydney at some point or another.
Ah, NetBank is not so bad. You can get the basic stuff done without any hassle at all (transfers, BPAY, etc.)
Blackboard, at every university.
All the banking sites I have used have highly unusable UI. The same with my mobile and broadband service provider websites. Sometimes it is just not about the UI. I can live without the best looking websites, but if the functionality is equally broken as the UI, then it is really frustrating. One of my biggest pet peeves is the back button not working in many websites. Many systems just tell you to log in again and i…
Every single credit card gateway's web interface I've used.
Perhaps unrelated, but I've always wondered why http://www.authorize.net/ insists on generously using 1990s-style stock clipart all over their site. Does the picture of the lady with the headset really make their operation that much more trustworthy? Not to mention, anything with this sort of clipart now automatically looks like spam/domain landing page to my eyes.
Malaysian Airlines website. I was trying to buy a return ticket to Hong Kong. I entered my credit card details, clicked next and received an email saying I've bought the ticket..... to Kuala Lumpur. It's probably that I entered the wrong destination but, for a plane ticket, why is there no confirmation page!? I called them up and they said it'll cost $150 to fix it.
Off-topic but: what is your recourse here? Can you cancel the charge at your CC company? What's the impact of doing that?
Horrible UI, both the old and the new one. Plus they don't expose any functionality in their emails, you are forced to come to the website for simple tasks like a 'yes' response.
Earlier quoted context omitted.
Lucky you don't use my bank: it might just tip you over the edge :). Not only does the back button not work (most of the time), but they've also specifically added back-button detection so they can tell you why: For security reasons you’re unable to use the Back, Forward and Refresh buttons in your browser. Uh, ok...
Commonwealth Bank?