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Tech workers say poor leadership is number one cause for burnout

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41–50 of 99 posts

Re: Tech workers say poor leadership is number one cause for burnout

#41

There are so many articles that blame leadership for all that ails a company. To me, it seems a bit like saying "most program crashes are caused by runtime errors". While both are true, there are deeper explanations that can be more helpful in starting a discussion. In the case of crashing a program, maybe it's because of a misused raw pointer or a type error in an untyped language. As soon as you frame it that way,…

This opinion is nice but not actionable. That means that it is less useful if you are in the role of an employer, wanting to reduce burnout in your org.

See my comment below for actual mental models you can use to prevent burnout in your organisation.[1]

I personally find JD-R more useful, because it prescribes a model of 'jobs demands outstripping job resources', which then implies that you as manager can seek ways to increase job resources to help your employees cope. This at least suggests a direction for trial and error.

Adopting the attitude of 'all people are unique and complex beings that matter' may be nice, but it doesn't prescribe action. Therefore, it isn't as useful as 'think of burnout as JD-R or COR and perform experiments according to those models, pausing each quarter to see if burnout-related turnover has decreased'.

[1] https://news.ycombinator.com/item?id=17850532

Re: Tech workers say poor leadership is number one cause for burnout

#42
Nah. Tech workers burnout for the same reason nurses, cops, accountants and everyone else burns out.

The drudgery of the work not meeting your expectations ( cool hacker vs office code monkey ), the open-ended nature of the work ( you will be doing this for the next few decades ), the awareness of time ( or how much of it you are wasting away at work ) and the pittance you get relative to what the company gets.

Goodness. I can't believe it's already labor day weekend. Where does the time go.

Re: Tech workers say poor leadership is number one cause for burnout

#43

Nah. Tech workers burnout for the same reason nurses, cops, accountants and everyone else burns out. The drudgery of the work not meeting your expectations ( cool hacker vs office code monkey ), the open-ended nature of the work ( you will be doing this for the next few decades ), the awareness of time ( or how much of it you are wasting away at work ) and the pittance you get relative to what the company gets. Goodn…

Maybe in some cases. Having been through leadership ups and downs within the same company (and even same team!) however, for my case it really is about leadership.

When I'm happy: We solicit projects from stakeholders on other teams without development resources. They negotiate among each other to decide task prioritization (our manager facilitates). We'll consult on the scope of requests. Usually stakeholders overestimate the work involved and we can make them happy right from the start by promising delivery in a fraction of the time they expected (while still leaving plenty of time for the inevitable unexpected.

Projects are usually things that have been a pain for a long time, so people are happy when they're fixed but they're not usually urgent. Is it mundane? Sure, usually. Although we do have the latitude to spice things up if we can fit something cool in within the allotted time.

When I'm unhappy: Executives have knee-jerked into another hairbrained scheme that they'll drop in six months (if we're lucky, without another round of layoffs). Nevertheless, it's all hands on deck so we're yanked off everything else to support the "new vision".

I do also think sometimes about the value of programmers vs. what they're paid, but I also know that if I think I can do better I'm always free to try. I personally prefer the security of a steady job and freedom from business operation headaches. Maybe one day that'll change, but we'll see.

Re: Tech workers say poor leadership is number one cause for burnout

#44

Poor Leadership is also the number one cause for parting ways with a company. For me personally, there was never another reason to leave a company. I never experienced a toxic environment or had colleagues i couldn't stand. It was always the leadership

You've never left a job because you wanted more money than they were willing/able to offer?

Re: Tech workers say poor leadership is number one cause for burnout

#45

This is a woefully inadequate article, and a woefully inadequate survey. So what if 'poor leadership' is the number one cause for burnout? That insight isn't useful. As an employee, I'd like to figure out how to avoid burnout. And as a employer, I'm not sure how to reduce burnout — get better leadership? How do I do that? But it turns out there are good ideas we can try that may be found in the academic literature. C…

Thank you for writing this all up. I found this all really interesting but one question remains: what should we do when we have burnout? It's easy enough to say "just employ one of your coping mechanisms" but presumably there are real resentments underlying the situation?

I guess this is the crux really. Is burnout merely an arbitrary expression of exhaustion and overwork, which carries thoughts and resentments that may seem 'real' but are really just manifestations of stress? Or are the resentments in any way real? If they're real, I personally feel they need to be tackled in a way beyond mere coping.

Re: Tech workers say poor leadership is number one cause for burnout

#46
post #28

Poor Leadership is also the number one cause for parting ways with a company. For me personally, there was never another reason to leave a company. I never experienced a toxic environment or had colleagues i couldn't stand. It was always the leadership

You've never experienced inconsiderate coworkers? Like coworkers who talk loudly on the phone in a nearby work area, coworkers with hygiene issues, coworkers who don't carry their weight or respond well to training?

I did, but these kind of problems were (at least for me) manageable (discussing the issues, "avoiding" these people, etc).

Re: Tech workers say poor leadership is number one cause for burnout

#47

I know of a team (~20 devs, a handful of managers) in the middle of a fantastic experiment in burning out the developers. First, a new remote senior leader took over. He doesn't visit the team or understand them well. He puts pressure on the managers to deliver projects that make his bosses happy by looking sexy, even if they cause more operational issues for the customers. Operational issues = oncall hell, so more d…

What is with companies denying remote work but then bringing in some level of management that works remotely? I've seen happen it in a few places and it feels like animal farm half the time

Re: Tech workers say poor leadership is number one cause for burnout

#48
post #44

Poor Leadership is also the number one cause for parting ways with a company. For me personally, there was never another reason to leave a company. I never experienced a toxic environment or had colleagues i couldn't stand. It was always the leadership

You've never left a job because you wanted more money than they were willing/able to offer?

Compensation is really two things. A) The work you do is valuable but your poorly compensated because of management issues. B) You’re compensated well for the work you do, but you’re capable of doing more valuable work elsewhere.

Moving due to B is only needed in small companies, large ones generally have room for people to grow.

Re: Tech workers say poor leadership is number one cause for burnout

#49

There are so many articles that blame leadership for all that ails a company. To me, it seems a bit like saying "most program crashes are caused by runtime errors". While both are true, there are deeper explanations that can be more helpful in starting a discussion. In the case of crashing a program, maybe it's because of a misused raw pointer or a type error in an untyped language. As soon as you frame it that way,…

You start by saying that too much is blamed on leadership and then go on to describe the real reason which is a failure in leadership?

FWIW, I largely agree about the "cogs" idea. One particularly frustrating thing is seeing repeated failures and management fails to consult with workers about how it happened. Seeing the repeated problems the workers volunteer their insights to management about the underlying problems and possible solutions. But that info is either discarded (after "careful consideration") or warped to fit an existing but incorrect management narrative. The very idea that people doing the work could contribute anything meaningful beyond estimates doesn't seem to be palatable.

Re: Tech workers say poor leadership is number one cause for burnout

#50
post #38

I know of a team (~20 devs, a handful of managers) in the middle of a fantastic experiment in burning out the developers. First, a new remote senior leader took over. He doesn't visit the team or understand them well. He puts pressure on the managers to deliver projects that make his bosses happy by looking sexy, even if they cause more operational issues for the customers. Operational issues = oncall hell, so more d…

I think I work here :)

Me too!
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