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Edge Computing at Chick-fil-A

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351–360 of 401 posts

Re: Edge Computing at Chick-fil-A

#351

Earlier quoted context omitted.

Okay, looking at it as the computer helping you stay in the flow is certainly a different perspective.

It might be looking back on my time in fast food with a slightly more romanticized lens than most would probably give it. :)

There’s a short-order chef game my kids play on the iPad, you can practically see the endorphins pumping when they manage to serve all the customers in time.

The human brain is definitely wired for this sort of thing.

Re: Edge Computing at Chick-fil-A

#352
I support the Government recognizing same-sex marriage the same as opposite-sex marriage _and_ "edge computing." I have no problems patronizing a business whose founder or CEO has opinions that differ from mine.

But I don't eat at Chick-fil-A because I keep Kosher, and Chick-fil-A is not kosher.

Re: Edge Computing at Chick-fil-A

#353
post #342

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It's crazy efficient. When you walk in someone with a tablet takes your order, and by the time you get to the cash register your food is ready. Works so well because the employees are able to catch customers at the end of the line.

I guess it also stops people from leaving. Since once you made an order you're more invested to stay and pay for it. But if you were in a long line you might get fed up and go somewhere else (or get a phonecall to do something etc).

True, but I've generally found the line moves fast even when the line is out the door. The main bottleneck in most fast food places are putting your order in at the cash register so if that's removed it speeds things up a lot.

Re: Edge Computing at Chick-fil-A

#354

Earlier quoted context omitted.

A myth about manufacturing jobs is that they all went overseas. Reality is that most of them were replaced by robots and automation. Low skill, low knowledge, repetitive work is key target for automation. Fast food workers wouldn't have large downstream effects. Automated truck driving would though. There are likely entire towns right off of highways that depend on humans passing through daily - restaurants, repair s…

Hey this is Brian -- I wrote the article. I do want to add that Chick-fil-A isnt looking to replace jobs with "robots". We really want to assign our restaurant team members to tasks that add maximum value to customers, which are generally service oriented (iPad in Drive Thru, personal service in the dining room, etc). Our automation will help our team members be more effecient and enjoy their jobs more rather than re…

I think you hit the bullseye here, because the tasks you highlighted simply aren't done at most other QSRs. They are novel ways to apply human labor to fast food (at least, novel within their competitive space).

Re: Edge Computing at Chick-fil-A

#355
post #34

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Interesting as it seemed that smarter edge/iot nodes would be like ARM/RaspPi, yet it seems it may get even as high as (or just straight to) Intel nuc.

This is Brian -- I wrote the article. For what its worth, we considered trying to run our clusters on an array of cell phones since they would natively support connectivity fallback and pack a real effecient resource punch in a small footprint. One of our engineers came up with that idea. With the challenges compiling on ARM and the relative ease of moving forward with x86, we went that way to start. We tried really…

"Kubernetes for Android" would definitely raise a lot of eyebrows.

Re: Edge Computing at Chick-fil-A

#356
post #230
post #31

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Ha, y'all were an AWS/clickstream example at the Nashville Analytics Summit yesterday, granted it wasn't a new deck so maybe you've heard that before.

Which session was that? The Kinesis/Lambda one?

The 4 hour workshop/hello world for AWS, it was in the intro deck on why you should be doing analysis and what not. Probably preaching to the choir for most of the room.

Re: Edge Computing at Chick-fil-A

#357

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You're missing the point. I'm not concerned about the word. I'm concerned about the definition - those quickest to cry bigot are often guilty of acting like one themselves. Case-in-point: Twitter CEO Jack Dorsey being forced to apologise for eating at Chick-fil-A during LGBT Month. What kind of bizarre intolerant nonsense is that? Another case-in-point: Boston and Chicago mayors claim "Chick-fil-A values are not [our…

The paradox of intolerance[1]: being tolerant of those who are intolerant leads to less tolerance. It is completely right to call out intolerant views and actions and work towards eliminating them. [1] https://www.wikiwand.com/en/Paradox_of_tolerance

Your very own link lists other major philosophers and thinkers (including Thomas Jefferson) who disagree with Karl Popper's conclusion on paradox of intolerance! There is _no_ universally agreed upon answer to the paradox of intolerance; I do not know why people keep pretending that there is.

(I will also observe that, where the article notes: "Popper asserted that to allow freedom of speech to those who would use it to eliminate the very principle upon which they rely is paradoxical.", it clearly applies to those who wish to (quoting from your post) "...call out intolerant views and actions and work towards eliminating them".)

Re: Edge Computing at Chick-fil-A

#358
post #9

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Why? I think that they move on to another service industry job such as customer service or something. I don't think working in a fast food restaurant is building the sort of skills that making a horizontal jump to another industry is outlandish.

I think that they move on to another service industry job such as customer service or something. That's just something people think so that they don't have to feel empathy for people who lose their jobs to automation. It's kind of an internal excuse. The reality is that not everyone is re-trainable. And if someone could easily get a job in customer service, or some other marginally better situation, they already woul…

Recently, I was contemplating something regarding customer service jobs and automation. I was at a fintech data conference listening to the work being put in to analyze customer support call log history to understand where prospects are in a pipeline or improve retention.

If a system can pinpoint a prospect is close to onboarding, and customer service rep is a great closer, the software could pass the prospect off to the "closer". The same could be said for keeping a customer who is on the fence from leaving. All of the sudden, a highly skilled closer has data and metrics attributable to the company's bottom line, and in theory, someone like this should become a high priced asset.

In some instances, could automation actually greatly increase the salary dispersion in certain low wage fields?

Re: Edge Computing at Chick-fil-A

#359
post #345

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Yes, but it's not enough. Even the brand name cards aren't worth shit; you need to buy "industrial" cards. Source: tried to get a root filesystem to work on name brand SD cards for a high availability product.

Hey if you see this can you answer one more question: How much abuse was your high availability product delivering to these cards in terms of writes? Was it something like a video recorder, database, cryptocurrency, or some other application that did large amounts of write I/O? I ask because we're about to ship something that uses SD cards, but the I/O is very low. It's a network appliance and doesn't do anything loc…

We weren't beating up the SD card with heavy writes. It was for a robotics controller, so just sort of normal, low throughput logging.

We even saw SD cards screwing up in RO mode in fact, from major brands. Trust me, you want to swap out for an industrial card in your BoM.

Re: Edge Computing at Chick-fil-A

#360

Earlier quoted context omitted.

The obvious problems with 'the paradox of intolerance' being that anyone who can convince themselves of another's intolerance now has moral license to behave intolerantly to an unspecified degree. Of course, exactly this sort of thing happens all the time; notably, it was used to rationalize Google's firing of James Damore--Damore's memo allegedly contained "dogwhistles" so he deserved being fired, slandered by the m…

If it wasn't problematic it probably wouldn't be called a paradox. I'm inclined to divide intolerances into two types: intolerances based on what somebody thinks , and intolerance based on what somebody is . I'm further inclined to model intolerances as a directed graph where nodes represent a group of one of those two types, e.g. conservatives and men might be represented by individual nodes of those two types respe…

I think you missed the point of my post, which was that this paradox allows anyone to abuse anyone else if the abuser can convince themselves that the abused is really 'intolerant'. As in the Damore case, a certain political group didn't like his message, so they claimed it contained hidden white/male supremacy messages, which was sufficient to justify his termination and abuse (contrary to your ad hominem post-script); the mob patted themselves on the back citing this very paradox.
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