Earlier quoted context omitted.
Integrations serve as a moat. Anything that sends notifications to your chat platform, anything that adds slash-commands which become part of people's daily workflow, all of those become requirements which need to be replicated in a migration. For companies with non-trivial numbers of integrations which do non-trivial things for their users, it becomes more and more expensive to contemplate a replacement. For product…
"Integrations serve as a moat." The depth of those integrations serve as the depth of the moat. If your integration is basically "I send and receive textual messages", which from what I see the vast majority are, you've got an integration which could be ported to a competitor in less than a week. A lot of the integration work is in the thing being integrated rather than chat-system specific things. As you use more Sl…
Off topic, but when you write something like this the message you’re sending is “I’d rather insult the reader than take the time to communicate in a way that can be properly understood.” Hopefully that’s not the intention.