Amazing how they are a $7b company with hundreds of employees and the issue of it still taking minutes to upload an image from the mobile app is happening years after they acknowledged it for the Asia region. We pay hundreds a month for Slack and they are worth 7b but with all their money and hundreds of employees they just can't figure out how to get a photo to upload in a reasonable time. Just can't figure out how…
1. Slack has tapped into an energetic market 2. People will use the product even if it sucks, or can be compelled to use it by their company's management and IT. 3. There's money on the table for anyone who can build Slack-like services at a better level of quality.
There's also a spiritual similarity in this gripe to the gripe about Apple being a $1T company despite their descent into software and dongle hell—people are buying it despite its flaws because the marketing and the appeal is overwhelming.