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We appreciate the feedback and will make something available to anyone that built their business around this. It will not be free but we will give a large discount for a smaller plan. More information to come shortly.
http://support.chargify.com/discussions/support/3987-new-pri...
I wonder how it will work for someone like myself, who has spent a month integrating Chargify into my app but who hasn't launched yet. Discounted plan or $99/month?
> we do need to migrate everyone to the new pricing You can't change your pricing upwards for existing customers, ever. You can change your price to anything you want for new customers. You can decrease your prices for anybody at any point in time. Something like chargify is the basis for the business models of other parties, if you made a deal in the past you have to honor it, so that your customers can honor the de…
First, it's crazy that Chargify is not talking about this here and responding. (Update: they are responding quickly via Twitter)
Second, when will companies understand and learn that you simply CAN NOT do this. Hell, how can any board member let a company do this?
We just started looking at Chargify for all OpenDNS enterprise users (doing many $mm/year in transactions) but we thought their pricing might not scale up for us. So we had it on hold. The distinction between free and paid customers was critical for us.
Now I know I was right not to pursue it. We'll continue with our home-built solution.
Here are some Chargify alternatives that we are looking at: Recurly, http://recurly.com/pricing/ at 200 transactions and 500 users $29/m - Spreedly, http://spreedly.com/info/pricing/ at $19/m + $0.20/transaction or 2% per transaction if less - CheddarGetter, https://cheddargetter.com/pricing at $39/m -> 1000 customers, $0 per transaction.
At the moment, we're probably going to switch to Spreedly, since the rates look good and they've been around for a while. Depends on what kind of dunning management they have.
Correct me if I'm wrong, but it's pretty ironic that it was part of the lean startup bundle.
Has anyone used Spreedly or CheddarGetter etc? Thoughts?
Are there any robust open source self-hosted solutions? (For Django, Rails, PHP?) Considering its just a subscription management wrapper for Authorize.net, shouldn't be too hard to cut out the middleman
All,
We appreciate the feedback and will make something available to anyone that built their business around this. It will not be free but we will give a large discount for a smaller plan. More information to come shortly.
One-time fee for the script and you get all the power of chargify on your own host.
I spent the last two days porting our code from paypal web payments pro over to chargify... and then they just jacked up their prices for starter level from 0 to $1,200 a year, and you still have to subscribe to authorize and the customer information manager - so they're just providing the gateway for $100/month. Ruined my afternoon, and probably tomorrow as I look at the other options like recurly.com , spreedly.com…
> we do need to migrate everyone to the new pricing You can't change your pricing upwards for existing customers, ever. You can change your price to anything you want for new customers. You can decrease your prices for anybody at any point in time. Something like chargify is the basis for the business models of other parties, if you made a deal in the past you have to honor it, so that your customers can honor the de…
That assumption needs to be questioned. There are times when it's appropriate to raise your prices for certain goods and services. In fact, there are times when you must raise your prices if your business is to survive.
Bypass the SAAS model altogether and check out http://www.opengateway.net One-time fee for the script and you get all the power of chargify on your own host.
If you run a subscription-based web app and you determine that you need to increase your prices, what's the best way to do it?
Grandfathering existing customers obviously makes sense, but what if that's not an option? What if you need to charge them more to survive?