11–20 of 54 posts
Call them, and demand that your complaint be escalated. Call back daily until this is fixed. Unlike emails which can be disregarded phone calls cost money to process. This means that the FOSS community can impose a financial cost on non-compliance without going through the courts. I just got off the phone to HTC Australia, and apparently they'll be getting in touch. If everyone did that ...
What I don't understand is why phone manufactures are even worried about rooting. If it's about service and warranty, they can simply make it clear that replacing the OS voids the warranty and they won't provide service for the phone. Besides warranty and service costs, what else are they so worried about that they feel it necessary to add these protection measures? Surely the percent of customers that root/mod a pho…
I guess it's because virus writers also to try to root the devices to install rootkits. I'm quite in favor of requiring hardware mods (although I'd prefer a jumper...) to modify the OS.
Earlier quoted context omitted.
I guess it's because virus writers also to try to root the devices to install rootkits. I'm quite in favor of requiring hardware mods (although I'd prefer a jumper...) to modify the OS.
But they can do that now already, just like the regular phone-rooting hackers.
What I don't understand is why phone manufactures are even worried about rooting. If it's about service and warranty, they can simply make it clear that replacing the OS voids the warranty and they won't provide service for the phone. Besides warranty and service costs, what else are they so worried about that they feel it necessary to add these protection measures? Surely the percent of customers that root/mod a pho…
Remember from their perspective, 99% of all the feedback they get back (that they don't have to pay for) is negative. Therefore, they are solely concentrated on reducing that negative feedback by preventing failure in the first place. They view these protections as a way of doing that. It reduces the need for a larger support department and therefore their bottom line.
Of course, this ignores the fact that by making the methods for circumventing these protections more complex, they are creating a more error-prone process, and therefore a large support volume. But whatever, I didn't say it had to make sense.
What I don't understand is why phone manufactures are even worried about rooting. If it's about service and warranty, they can simply make it clear that replacing the OS voids the warranty and they won't provide service for the phone. Besides warranty and service costs, what else are they so worried about that they feel it necessary to add these protection measures? Surely the percent of customers that root/mod a pho…
What I don't understand is why phone manufactures are even worried about rooting. If it's about service and warranty, they can simply make it clear that replacing the OS voids the warranty and they won't provide service for the phone. Besides warranty and service costs, what else are they so worried about that they feel it necessary to add these protection measures? Surely the percent of customers that root/mod a pho…
Call them, and demand that your complaint be escalated. Call back daily until this is fixed. Unlike emails which can be disregarded phone calls cost money to process. This means that the FOSS community can impose a financial cost on non-compliance without going through the courts. I just got off the phone to HTC Australia, and apparently they'll be getting in touch. If everyone did that ...
Just bring legal action or ask the SLFC to investigate.
Call them, and demand that your complaint be escalated. Call back daily until this is fixed. Unlike emails which can be disregarded phone calls cost money to process. This means that the FOSS community can impose a financial cost on non-compliance without going through the courts. I just got off the phone to HTC Australia, and apparently they'll be getting in touch. If everyone did that ...
Just bring legal action or ask the SLFC to investigate.
Which is surprising how? Android's aim has always been to be open for manufacturers and providers. The user-wise openness is an implementation detail and may or may not be there. And the more time passes, the better manufacturers and carriers get acquainted with the platform, the least common Android devices will be open as far as the user is concerned.
This is not an implementation detail for the GPL.