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Slack Is Buying HipChat from Atlassian

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Re: Slack Is Buying HipChat from Atlassian

#681
post #523
post #377

Earlier quoted context omitted.

Worth noting that mattermost has made pretty significant improvements around this in the past several months, now that there's a large customer: https://eng.uber.com/uchat/ web/apps have been pretty much completely rewritten too. it's noticeably better, if you haven't used it for a while.

Unfortunately I can't name any names, but I can say that Uber isn't the largest company Mattermost, neither in terms of revenue nor number of employees. I don't know for how long not-Uber has been using it, but at least a bit more than a year now.

the fact that companies like HP builds/sells mattermost deployment/support/... yet internally still relies on lync is a joke (and pain to live with)

Re: Slack Is Buying HipChat from Atlassian

#682
Are they really this scared of Teams? I don't even really see them as true competitors, they are going after different customers. It's kind of odd to me. Maybe they believe Google is going too enter the space soon, that would change things if it were bundled with GSuite and then Teams is bundled with O365.

Re: Slack Is Buying HipChat from Atlassian

#683

Huge problem for on-prem Hipchat customers. Plenty of customers out there not willing to put all their internal communications on the other side of their firewall, and now have to migrate. Slack doesn't have an on-prem option. Microsoft Teams doesn't have an on-prem option. What are enterprises supposed to use, RocketChat? Matrix? With no clear migration path? Really poor move on Atlassian's part. It would be one thi…

On the other hand, could this be a signal that slack might be considering offering on prem ?

Re: Slack Is Buying HipChat from Atlassian

#684

Earlier quoted context omitted.

Teams at the moment is mostly used by massive companies, as Slack is really built for smaller teams. I like Slack, but it is very unreliable. I am constantly disconnected, have messages never sent. This is not on the free version, it's almost inexcusable in the amount of times it happens.

> I am constantly disconnected, have messages never sent. Weird, I have never had those issues, and have been using Slack heavily on a daily basis for a couple of years.

I used it in two different jobs, both with paid plans (and obviously different internet services) and both have had the same disconnection problems. Maybe it's a regional issue? I'm around Nashville/Atlanta. I have had multiple instances of someone asking me why I haven't replied only to see a message marked as "failed to send" because of a disconnection. This is multiple team members too, not just myself.

Re: Slack Is Buying HipChat from Atlassian

#685

Huge problem for on-prem Hipchat customers. Plenty of customers out there not willing to put all their internal communications on the other side of their firewall, and now have to migrate. Slack doesn't have an on-prem option. Microsoft Teams doesn't have an on-prem option. What are enterprises supposed to use, RocketChat? Matrix? With no clear migration path? Really poor move on Atlassian's part. It would be one thi…

Obv IRC bro

(bring on the downvotes. What's karma for if you don't spend it sometimes??)

Re: Slack Is Buying HipChat from Atlassian

#686
post #509

Huge problem for on-prem Hipchat customers. Plenty of customers out there not willing to put all their internal communications on the other side of their firewall, and now have to migrate. Slack doesn't have an on-prem option. Microsoft Teams doesn't have an on-prem option. What are enterprises supposed to use, RocketChat? Matrix? With no clear migration path? Really poor move on Atlassian's part. It would be one thi…

Mattermost CEO here. We're thinking of offering a special package for HipChat customers who want to stay on-prem using Mattermost. It's perhaps a mix of services, migration/import assistance and possibly a discount to our commercial version. Would such a package be interesting? For anyone who'd like to discuss outside of HN, please feel free to mail us at info at mattermost.com

Certainly interest in a migration path from HipChat to other on-prem solutions.

But there are technical challenges. Asking for help from open source community to see if we can work together to find an outstanding solution: https://medium.com/@mattermost/help-with-open-source-hipchat...

Re: Slack Is Buying HipChat from Atlassian

#687

Earlier quoted context omitted.

The client-side story of XMPP is pretty bleak, especially if you're trying to get non-technical people to use it.

We are trying to fix the shameful situation: https://nayego.net/ you can subscribe if you want to see the preview, but it's work in progress.

Suggestion: Have a tour of the product that doesn't require a signup. If I don't want to give you my email address, I'm left to use my imagination based on your description.

Re: Slack Is Buying HipChat from Atlassian

#689
I remember working at a company several years ago where they used HipChat. Slack was just up-and-coming and I remember wondering why it even bothered to compete since HipChat did a fine enough job. Interesting to see how Slack has evolved and that Slack is absorbing HipChat.

Re: Slack Is Buying HipChat from Atlassian

#690
post #526

Earlier quoted context omitted.

> Is it okay to rely solely on websockets these days? Not affiliated with anyone here, but I think the answer is yes.

It's supported in all relevant browsers after all. Mattermost works perfectly for us.

It's not a question of browser support, it's a question of infrastructure support. When I was using them years ago, there were a lot of networks which blocked them.
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