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Slack Is Buying HipChat from Atlassian

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Re: Slack Is Buying HipChat from Atlassian

#501

Post by shub »

hrktb wrote: post #301
wuliwong wrote: post #265

Earlier quoted context omitted.

I don't think I've ever used HipChat. What don't you guys like about it?

On the basic level, it doesn’t have as many integrations as slack. It’s mostly important for obscure services, as they often won’t be integrating thousands of chat apps, so they’ll choose Slack. On the day to day level, it crashes even more than Slack, and syncs badly. The pettiest and weirdest part is it doesn’t signal edited messages. The editing window is super short, but it still feels like being moonlighted when…

Gaslighted. Moonlighting is a different thing.

Re: Slack Is Buying HipChat from Atlassian

#502

Post by nichochar »

solatic wrote: post #107

Huge problem for on-prem Hipchat customers. Plenty of customers out there not willing to put all their internal communications on the other side of their firewall, and now have to migrate. Slack doesn't have an on-prem option. Microsoft Teams doesn't have an on-prem option. What are enterprises supposed to use, RocketChat? Matrix? With no clear migration path? Really poor move on Atlassian's part. It would be one thi…

lol you thought boards that make the acquisition decisions give a shit about customers? Welcome to the world buddy, money is everythting

Re: Slack Is Buying HipChat from Atlassian

#503

Post by firecall »

ironjunkie wrote: post #165

When is this overhype for Slack going to stop? It is a chat application with a slightly improved UI like it existed 30 years ago. This is a step in corporate IT that I really cannot fully understand. It seems that every company//startup has to use slack nowadays to pretend to be cool again. Everytime I have a serious conversation about the productivity gains or losses of Slack though, it is pretty clear to me that it…

Im with you on this. It's a great product for sure - it has something about it. (Although Flowdock has way better threading).

But yes, the thing I hate is the expectation that I'm monitoring it or have notifications firing. Notifications are off all the time. If you need to tell me something important either email me or come and tell me. Slack is not the place for that.

I like Slack as a chat product, but it's very far from a productivity tool. It's often a productivity nightmare that operates to interrupt deep productive creative work.

Re: Slack Is Buying HipChat from Atlassian

#504

Post by sandGorgon »

wheels wrote: post #477
ironjunkie wrote: post #165

When is this overhype for Slack going to stop? It is a chat application with a slightly improved UI like it existed 30 years ago. This is a step in corporate IT that I really cannot fully understand. It seems that every company//startup has to use slack nowadays to pretend to be cool again. Everytime I have a serious conversation about the productivity gains or losses of Slack though, it is pretty clear to me that it…

We really wanted to not use Slack. We really wanted something self-hosted. After weeks of wasting time trying a half-dozen alternatives, we bit the bullet and now use Slack too. I too thought, "Chat isn't that hard -- why wouldn't we self host?" Things we were looking for: - Separate work / personal accounts (i.e. not just Skype, Telegram, etc.) - Decent native apps for macOS, Android and iOS, bonus points for Linux…

Same here. Mobile apps and notifications are super hard - especially when you pair them with email notifications (in case you don't see a chat).

Hipchat did this amazingly well. There was a strong guarantee that a notification would be delivered - either email or app.

I don't think a lot of others do it well. It seems that everyone is mucking about threads and UI and emojis.

Re: Slack Is Buying HipChat from Atlassian

#505

Post by shaan7 »

acoard wrote: post #336
jawilson2 wrote: post #258

Earlier quoted context omitted.

We moved from Slack to Mattermost, and Mattermost is garbage. Messages are delivered late (by hours), if ever. You don't get notifications correctly. It takes seconds (more than 10 sometimes) to load a page. Sometimes the page goes blank. Much of our office has reverted to email and phone calls for many things that would have worked fine with Slack.

Approx how many users?

And Mattermost's UI team was considerate enough to have a dark theme. Something Slack couldn't be bothered for.

Re: Slack Is Buying HipChat from Atlassian

#507

Post by frisco »

solatic wrote: post #107

Huge problem for on-prem Hipchat customers. Plenty of customers out there not willing to put all their internal communications on the other side of their firewall, and now have to migrate. Slack doesn't have an on-prem option. Microsoft Teams doesn't have an on-prem option. What are enterprises supposed to use, RocketChat? Matrix? With no clear migration path? Really poor move on Atlassian's part. It would be one thi…

Wickr Enterprise should be a pretty good option. It's basically a team oriented and somewhat less open source Signal competitor. It can be deployed on-prem.

Re: Slack Is Buying HipChat from Atlassian

#508

Post by bigcostooge »

kupiakos wrote: post #444
emodendroket wrote: post #286

Earlier quoted context omitted.

It seems he is in a different camp, specifically the one where you aren't on a chat application all day

Not directly relevant, but it's possible OP is a girl, so not necessarily "he".

It’s possible I’m a fish person, but not likely. And this adds nothing to the discussion.

Re: Slack Is Buying HipChat from Atlassian

#509

Post by it33 »

solatic wrote: post #107

Huge problem for on-prem Hipchat customers. Plenty of customers out there not willing to put all their internal communications on the other side of their firewall, and now have to migrate. Slack doesn't have an on-prem option. Microsoft Teams doesn't have an on-prem option. What are enterprises supposed to use, RocketChat? Matrix? With no clear migration path? Really poor move on Atlassian's part. It would be one thi…

Mattermost CEO here. We're thinking of offering a special package for HipChat customers who want to stay on-prem using Mattermost.

It's perhaps a mix of services, migration/import assistance and possibly a discount to our commercial version.

Would such a package be interesting?

For anyone who'd like to discuss outside of HN, please feel free to mail us at info at mattermost.com

Re: Slack Is Buying HipChat from Atlassian

#510

Post by Alex3917 »

ironjunkie wrote: post #165

When is this overhype for Slack going to stop? It is a chat application with a slightly improved UI like it existed 30 years ago. This is a step in corporate IT that I really cannot fully understand. It seems that every company//startup has to use slack nowadays to pretend to be cool again. Everytime I have a serious conversation about the productivity gains or losses of Slack though, it is pretty clear to me that it…

> Everytime I have a serious conversation about the productivity gains or losses of Slack though, it is pretty clear to me that it is more disruptive than helpful.

This past year at Inbox Awesome, one of Slack's team leads asked the audience how many there used Slack. Of the 300 or so people there, around 75% raised their hands. Next he asked for a show of hands on how many people felt that Slack made them more productive. Not a single person raised their hand. It's on video at around 17:30 here:

https://livestream.com/accounts/9197973/events/7910977/video...

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