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Slack Is Buying HipChat from Atlassian

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Re: Slack Is Buying HipChat from Atlassian

#342

Earlier quoted context omitted.

Every engineer I met dislikes Confluence. Engineers who write most of the documentation don't like using Confluence which lead to out dated, subpar and incomplete documentation. In my org, I noticed this and created a github repo to push documentation in Markdown. I created initial version of docs and now every engineer in our team uses it because they know markdown, appreciate version controlled docs and can use wha…

I'm an engineer and love Confluence + Gliffy. Writing fully interlinked documentation with illustrations and tables and styling is much easier than with any other tool.

I'll second the love for Confluence as an engineer. Easy to use and navigate imo. Hate JIRA with a passion though, at least the two implementations I've use have been exhausting with fields and options.

Re: Slack Is Buying HipChat from Atlassian

#343

When is this overhype for Slack going to stop? It is a chat application with a slightly improved UI like it existed 30 years ago. This is a step in corporate IT that I really cannot fully understand. It seems that every company//startup has to use slack nowadays to pretend to be cool again. Everytime I have a serious conversation about the productivity gains or losses of Slack though, it is pretty clear to me that it…

I feel the same way about web browsers, and before that, sound cards, and before that, color monitors.

Re: Slack Is Buying HipChat from Atlassian

#344

Earlier quoted context omitted.

There are two camps: the we-should-just-use-irc camp, and the we-need-every-feature camp. You fall in to the former, and I would bet that a lot of people here fall in to the former. However, many people fall in to the latter, and Slack handily beats the competition there. There is also an element of having nice and polished features baked in that appeals to many people. Want it on your phone? There's an app. Want to…

It seems he is in a different camp, specifically the one where you aren't on a chat application all day

You're in the mute-everything-non-critical class, which is a good practice regardless of the client. If they really need you, they'll ring/call/DM. Otherwise, you can check it whenever you're ready.

Re: Slack Is Buying HipChat from Atlassian

#345

Earlier quoted context omitted.

We use HipChat. It’s terrible, and it has been a frequent comment that having Slack would help us build better communication culture, because people avoid using hipchat (and use Skype or other platforms instead).

I don't think I've ever used HipChat. What don't you guys like about it?

It's pretty terrible at handling any kind of networking failure (or whatever else causes it to have trouble getting a message delivered). Sometimes the UI will make something appear to have been sent, and quite some time later it gets marked as unsent. There's no explicit option to quit trying, or retry. Sometimes that message eventually disappears, and sometimes the recipient will then receive numerous identical copies of the message without me taking any action. This seems to be typical among users at other companies I talk to as well. This also seems to happen a lot more than I would expect, given that Internet connections are pretty reliable these days.

Re: Slack Is Buying HipChat from Atlassian

#346

When is this overhype for Slack going to stop? It is a chat application with a slightly improved UI like it existed 30 years ago. This is a step in corporate IT that I really cannot fully understand. It seems that every company//startup has to use slack nowadays to pretend to be cool again. Everytime I have a serious conversation about the productivity gains or losses of Slack though, it is pretty clear to me that it…

I participate less in channels but 1-on-1 chats with colleagues I work with is indispensable. I am an old hat, I have been online for 25 years (OK, it'll be 25 on September 2, fine, yes I am part of the Eternal September cohort). But I have never seen any app, talk, ICQ, AOL, MSN, Skype, you name it, I tried it, I used it which made this so easy. Discussion and code separates, inserting images and longer code snippets are trivial. Remember the IRC rule of not pasting more than three lines and pastebinning the rest? And now it has video and voice which works, just like that.

And part of the hype might be how easy it is to add emojis and have a little fun. It's important, too.

Re: Slack Is Buying HipChat from Atlassian

#347

Earlier quoted context omitted.

I think you've gotta acknowledge that a lot of this stuff is just fashion. Anyone can buy a pair of pants. Look beyond the functionality to understand why people do things. It can be social signaling, wanting to be part of a crowd, or dozens of other reasons. My wife is an architect. She made me see this.

> Anyone can buy a pair of pants. Wait a second... what's the alternative to pants?? :p

I think they mean as opposed to buying the right pair of pants that will make you feel awesome in front of your friends. It's not just about covering your lower body - it's about the fit, the style, the fabric, etc.

Re: Slack Is Buying HipChat from Atlassian

#348

Earlier quoted context omitted.

There are two camps: the we-should-just-use-irc camp, and the we-need-every-feature camp. You fall in to the former, and I would bet that a lot of people here fall in to the former. However, many people fall in to the latter, and Slack handily beats the competition there. There is also an element of having nice and polished features baked in that appeals to many people. Want it on your phone? There's an app. Want to…

I don't see any compelling reason to adopt IRC. It does nothing that I care about that Slack doesn't do. If Slack completely implodes, I would search for Slack alternative. If IRC really was my only option, I'd use it just long enough to write a basic alternative myself that replaced or extended IRC w/ the features I really want.

I don't see any compelling reason to adopt Slack. It does nothing that I care about that IRC doesn't do. If IRC completely implodes, I would run my own IRC server.

Re: Slack Is Buying HipChat from Atlassian

#349

Earlier quoted context omitted.

There are two camps: the we-should-just-use-irc camp, and the we-need-every-feature camp. You fall in to the former, and I would bet that a lot of people here fall in to the former. However, many people fall in to the latter, and Slack handily beats the competition there. There is also an element of having nice and polished features baked in that appeals to many people. Want it on your phone? There's an app. Want to…

I don't see any compelling reason to adopt IRC. It does nothing that I care about that Slack doesn't do. If Slack completely implodes, I would search for Slack alternative. If IRC really was my only option, I'd use it just long enough to write a basic alternative myself that replaced or extended IRC w/ the features I really want.

For one thing, an IRC client doesn't pin a core of my cpu at 100% and consume half a gig of ram...

(But I realise I'm well out on the losing end of this argument, even in groups of old-school hard core technical friends/colleagues, I've been given the "crazy look" when suggesting we just use irc for chat... )

Re: Slack Is Buying HipChat from Atlassian

#350

Huge problem for on-prem Hipchat customers. Plenty of customers out there not willing to put all their internal communications on the other side of their firewall, and now have to migrate. Slack doesn't have an on-prem option. Microsoft Teams doesn't have an on-prem option. What are enterprises supposed to use, RocketChat? Matrix? With no clear migration path? Really poor move on Atlassian's part. It would be one thi…

Hi @solatic, Mattermost CEO here. If you have an on-prem HipChat deployment you want to migrate our team would love to discuss the possibilities.

Mail us at info at mattermost.com? // and this is an open invite to any HipChat users who want to keep data under IT control.

Regarding importing from HipChat, while it is tricky as the data is within HipChat's VMs and not documented, we can potentially work with you to move over smoothly.

The good news is if you switch to Mattermost we run as a single Linux binary with MySQL or PostgreSQL, so using us you have 100% access to your data as well as the source code to understand everything we do with the data.

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