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Slack Is Buying HipChat from Atlassian

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Re: Slack Is Buying HipChat from Atlassian

#221

Huge problem for on-prem Hipchat customers. Plenty of customers out there not willing to put all their internal communications on the other side of their firewall, and now have to migrate. Slack doesn't have an on-prem option. Microsoft Teams doesn't have an on-prem option. What are enterprises supposed to use, RocketChat? Matrix? With no clear migration path? Really poor move on Atlassian's part. It would be one thi…

For on-prem, why not use a free and enterprise-quality XMPP server, like Openfire[1]?

It's Java so runs just about anywhere, and with even relatively low resource allocations, you can support a large number of concurrent chats and group sessions. Plus, since XMPP is an Open Standard, you can use any XMPP complaint client of your choosing.

Cisco embeds Openfire in a few of their enterprise products already (including Finesse), so you might have used it without even knowing.

The IgniteRealtime community is pretty active and new releases come out regularly[2].

[1] https://www.igniterealtime.org/projects/openfire/

[2] https://www.igniterealtime.org/index.jsp

Re: Slack Is Buying HipChat from Atlassian

#224

Earlier quoted context omitted.

There are two camps: the we-should-just-use-irc camp, and the we-need-every-feature camp. You fall in to the former, and I would bet that a lot of people here fall in to the former. However, many people fall in to the latter, and Slack handily beats the competition there. There is also an element of having nice and polished features baked in that appeals to many people. Want it on your phone? There's an app. Want to…

The different in the Linux/OSX comparison is that Linux is constantly improving. IRC hasn’t changed much in years.

> IRC hasn’t changed much in years.

https://ircv3.net/

It's changing a lot for some time now.

Re: Slack Is Buying HipChat from Atlassian

#225

Earlier quoted context omitted.

There are two camps: the we-should-just-use-irc camp, and the we-need-every-feature camp. You fall in to the former, and I would bet that a lot of people here fall in to the former. However, many people fall in to the latter, and Slack handily beats the competition there. There is also an element of having nice and polished features baked in that appeals to many people. Want it on your phone? There's an app. Want to…

> There are two camps: the we-should-just-use-irc camp, and the we-need-every-feature camp. I'm firmly in the "email should be used for substantive discussions" camp, but ever since we got the bandwidth and CPU necessary for the internet to not be a primarily text-based medium, the illiterates took over and that was the end of that.

Email is crap for many types of workflows that Slack excels in.

Re: Slack Is Buying HipChat from Atlassian

#226

Earlier quoted context omitted.

There are two camps: the we-should-just-use-irc camp, and the we-need-every-feature camp. You fall in to the former, and I would bet that a lot of people here fall in to the former. However, many people fall in to the latter, and Slack handily beats the competition there. There is also an element of having nice and polished features baked in that appeals to many people. Want it on your phone? There's an app. Want to…

The different in the Linux/OSX comparison is that Linux is constantly improving. IRC hasn’t changed much in years.

IRCv3 has some great features it’s trying to standardize: https://ircv3.net

Re: Slack Is Buying HipChat from Atlassian

#227

Tangentially related, recently Google pushed an ad for chat.google.com my way (in a Gmail popup no less). It seems they made a Slack competitor, it sort of uses Hangouts for one-on-one chats but its own thing for groups (and groups from Hangouts don't show up there) and broke Hangouts in Gmail since then (some conversation where the other person wrote the last message shows as unread the next time I open gmail).

I tried it. It's garbage. Worse than every other option listed here. You can't even search for rooms.

Re: Slack Is Buying HipChat from Atlassian

#228

Earlier quoted context omitted.

The different in the Linux/OSX comparison is that Linux is constantly improving. IRC hasn’t changed much in years.

> IRC hasn’t changed much in years. https://ircv3.net/ It's changing a lot for some time now.

A set of RFCs isn't really in the same ballpark of the same planet of the same local galactic group as a mature product that I can go sign up for and be using in under a minute.

Maybe in a few years. I say maybe, because XMPP is an IETF RFC, and frankly, it sucks.

Re: Slack Is Buying HipChat from Atlassian

#229

Just for the record, I surveyed a dozen Hipchat users who used it all day in late 2016 for software development. They had zero complaints about using Hipchat. My opinion of the Hipchat web client at the time was that it worked fine (no complaints from me.) I believe we were on the free tier, so that was a great deal. A new Eng. VP wanted to seem hip, so he switched us to Slack "to ensure we were using the best tools…

Slack offers quite a few features over HipChat that make it a nicer platform to communicate on, particularly for discussions of a technical nature. Things like easy message editing & markdown formatting make it easier to paste scripts, log messages, console outputs, etc.

HipChat was fine as a bare-bones text chat. Slack is a pretty clear winner when it comes to a collaboration platform.

Re: Slack Is Buying HipChat from Atlassian

#230

Earlier quoted context omitted.

I run the Atlassian stack for my company, so here's some thoughts on this: - Jira is pretty bog-standard these days, huge installed base. It's a bit weird to administer, and not as powerful in many ways as I'd like (especially compared to a more flexible system like ServiceNow). However, it's entrenched and a lot of people like it. - Confluence is a top tier wiki. I actually find it very nice to work with, both from…

> Confluence is a top tier wiki Can you explain why you feel this way? I've felt nothing but frustration using Confluence internally. It seems to continually get in the way and have an obtuse and unintuitive way of doing things.

Navigation in particular is nearly impossible for me.
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