Don't forget, Best Buy's Geek Squad has been acting as an extension of the FBI for awhile. The FBI regularly pays Geek Squad employees to report on suspected illegal activity worth investigating further. https://www.eff.org/deeplinks/2018/03/geek-squads-relationsh...
Best Buy Is Thriving in the Age of Amazon
341–350 of 468 posts
Re: Best Buy Is Thriving in the Age of Amazon
#342I would say they are staying afloat, but still pretty far from shore. Their stores are actually rented out retail space for Apple, Samsung, and other brands. Their online is still somewhat of a disaster, they were #2 for a while but Jet/Walmart will probably pass them as they attempt to challenge Amazon. Best buy is making no real attempt to challenge Amazon in online retail, a lot like Target isn't either. Their IT…
This is what the article is all about. They are leveraging their one advantage they have over Amazon.
Do you not realize that BestBuy does not actually make electronics?
Re: Best Buy Is Thriving in the Age of Amazon
#343I would say they are staying afloat, but still pretty far from shore. Their stores are actually rented out retail space for Apple, Samsung, and other brands. Their online is still somewhat of a disaster, they were #2 for a while but Jet/Walmart will probably pass them as they attempt to challenge Amazon. Best buy is making no real attempt to challenge Amazon in online retail, a lot like Target isn't either. Their IT…
So, it's now largely a convenient place known to consumers that serves to connect them to third-party sellers where originally it was entirely a direct retailer itself.
So, it’s like a bricks-and-mortar version of Amazon?
Re: Best Buy Is Thriving in the Age of Amazon
#344Earlier quoted context omitted.
Yikes. That sucks. I’ve heard once your account is flagged there is literally nothing you can do to use Amazon anymore. Can you elaborate on how it happened to you and when? I am pretty liberal when it comes to returns but I don’t use the system unless necessary.
If you believe your account is flagged, you can sell that account to people who are willing to purchase Aged Amazon accounts, they will buy out the remainder of your Amazon prime payments.
Re: Best Buy Is Thriving in the Age of Amazon
#345Earlier quoted context omitted.
you should definitely return those things. I've never heard of them firing their customers. I don't think Amazon got to where they are by offering a terrible service. And even if they do ban you, you can always go to a indie book store and there's plenty of other places online that sell books.
> I've never heard of them firing their customers. https://www.wsj.com/articles/banned-from-amazon-the-shoppers... https://www.theguardian.com/money/2016/mar/18/banned-by-amaz... As for terrible customer service, see the below for my reasons for cutting off Prime: https://news.ycombinator.com/item?id=16937290 In particular: • Prime shipping is no longer certain to be two days. • Those which are assured to arrive with…
Re: Best Buy Is Thriving in the Age of Amazon
#346Earlier quoted context omitted.
And, oddly, with sneakers and similar, I've found it is majority snake oil. I've been ridiculously soured on consulting experts for any sort of consumer item. :(
Going to a Marathon Sports and wearing shoes their employees recommended after watching my walk has made my knees feel way better and I'm completely willing to pay substantially more for sneakers for it. But I can't speak to anyone else's experience.
Re: Best Buy Is Thriving in the Age of Amazon
#347Re: Best Buy Is Thriving in the Age of Amazon
#348Earlier quoted context omitted.
If you are a Prime buyer and your package is not delivered by the promised date, you can request and receive a free one-month extension of your Prime membership. I have done this several times. For obvious reasons, Amazon doesn't publicize this much.
They did that for me a couple of times, but what started to happen is packages were mark delivered, then not be there. I complained to Amazon, who gave me the run around (and kept it open), so when it came a day later, there was all the sudden no issue.
Re: Best Buy Is Thriving in the Age of Amazon
#349What is Best Buy anymore? I recently bought a refrigerator there and it was a really bizarre experience. It seemed more like a small mall than a big box store. The appliances were in a section called "Appliances by Pacific Sales", where Pacific Sales is a chain of stores in LA. We actually bought our oven at Pacific Sales years earlier. Then they had the "Apple Store at Best Buy," next to the "Verizon Store at Best B…
A retailer such as BestBuy never sold their own "BestBuy" branded electronics. Retailers have always been the middle-man between the electronics manufacturer and the consume, so that the electronics company doesn't need to rent or build their own stores. It's cheaper for BestBuy to not hire their own bestbuy salespeople. Instead Verizon and Apple hire their own knowledgeable staff and put them at Best Buy.