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Best Buy Is Thriving in the Age of Amazon

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181–190 of 468 posts

Re: Best Buy Is Thriving in the Age of Amazon

#181

This is rather off-topic, but the only thing that saddens me about Best Buy is that it just doesn't feel the same walking in as it used to. I remember when I got my first job, at age 14, in 1998. I cut, baled, loaded, hauled, and stacked hay in a barn for a local farmer. It was extremely hot and tiring work for an overweight geek, but it paid better than anything else I could have gotten at that age - I was paid by t…

We're the same age and this was exactly how I felt going to CompUSA in the late 90s. My first big purchase was spending $85 on a 32mb SIMM module for my Pentium 1 system (maybe it was 2 16mb, I can't remember if they needed to be installed in pairs, maybe that was only ECC?). I would ogle the DVD burners and SCSI cards but couldn't afford either.

And then you discovered that there were online vendors who sold that same stick of RAM for $22 + S/H.

Back in those days, the price difference between stores and online/mail-order vendors was enormous. Mostly because the customer populations didn't overlap much, so they could get away with it. Also, the cost of shipping usually canceled out any cost/benefit with smaller items.

Re: Best Buy Is Thriving in the Age of Amazon

#182
post #177

But that call-in "customer support" is a deal killer. I made an online purchase, a cheap antenna (thank goodness). It arrived in a box with my address taped on it but with customized shirts inside. Boxes were damaged during shipping and when put back together, someone got my stuff and I got theirs. UPS - "it's not on us, contact Best Buy". So I decided to use this to test Best Buy's customer support. I call. Foreign…

So somewhere, perhaps, somebody who was expecting a box of customized shirts received a cheap antenna?

That's exactly what happened - makes me smile. And that someone also received their customized shirts (if all went as planned) because I noticed the shirts had a local company name imprinted. I gave the box with the shirts back to UPS, let them know what had gone down, and hopefully they took care of business.

Re: Best Buy Is Thriving in the Age of Amazon

#183

Earlier quoted context omitted.

I would never buy a laptop from Best Buy, Amazon, or any other third party retailer. Consumer PC laptops are like most Android phones -- full of third party crapware. I only buy either the business line of laptops from Dell or HP or I'll buy from the Microsoft Store - either online or physical store.

I bought a MS Surface Pro a couple months back and they load it up full of "crapware" too. Thee are numerous games with constant pop-ups indicating what a deal I'll be getting if I only spend $99.95 for credits to keep playing, as well as the trial versions of MS Office that expire after 30 days.

Not the Surface Pro. The Microsoft Store sells “signature series” versions of computers from third party OEMs like Dell

Re: Best Buy Is Thriving in the Age of Amazon

#184

Earlier quoted context omitted.

Visa/MC/Amex will literally sell your transaction data to almost anyone There was an article linked on HN last year which indicated that Google gets 80% of all card transactions. My guess is that it's more by now.

"gets"? You mean processes? Or obtains, like from buying the information, reading emails etc?

Gets a copy of. Not processes; that's still done by the CC processor. But your transactions are sold. Your name, item purchased, price paid, where, when, etc...

Re: Best Buy Is Thriving in the Age of Amazon

#185

Earlier quoted context omitted.

Hate to be that guy, but I have Amazon Prime in my household because my wife uses it just enough to be worthwhile. She makes only a small percentage of her purchases there, and the others in our household make none. The 43% figure is more relevant, and that's 43% of a relatively small share of all consumer spending, with much of it being done by a small group of large Amazon customers. So I don't think it's accurate…

Amazon’s US retail revenue was $318B for 2017 [0]. There are 126M households in the US in census’ 2017 data [1]. Thats $2,500/household. That’s definitely a shitload bought by most people. Comically shitloads are pretty cheap and are $210/ton (a big pickup kid) if you’re in New Hampshire [2]. So pedantically, we’re all buying 10 shitloads. [0] https://www.cnbc.com/2018/05/15/amazons-us-sales-to-match-wa... [1] https:…

> [2] https://www.milessmithfarm.com/farming-products.html

"From Our Farm to Your Table" ... hopefully not the composted manure!

Re: Best Buy Is Thriving in the Age of Amazon

#186

Earlier quoted context omitted.

Honestly i’ve bought and returned plenty of stuff from Amazon. I never deal with their shit when something comes to me less than par. When I pay for prime, I expect to be paying for any mishandling of my items as well. Nearly every item i’ve wanted to return i’ve been told to just keep and i’ve never had any trouble with them. I always tell them i’m more than happy to send it back but they always refuse and just tell…

It's not that you won't get the money back this time, but that they will refuse to sell you anything in future.

(and maybe yank your Kindle collection and AWS resources at the same time...)

Re: Best Buy Is Thriving in the Age of Amazon

#187

Earlier quoted context omitted.

Visa/MC/Amex will literally sell your transaction data to almost anyone There was an article linked on HN last year which indicated that Google gets 80% of all card transactions. My guess is that it's more by now.

"gets"? You mean processes? Or obtains, like from buying the information, reading emails etc?

G, along with so many others, will buy your transactions from VISA/MX/AMEX.

So even with Visa/MC/Amex - 'you are the product'.

Re: Best Buy Is Thriving in the Age of Amazon

#188

I actually think it's Amazon that has the poor business model, and I'm puzzled how it's working for them. They are usually not competitive on price compared to other sites, and sometimes it's the same price off the shelf at Best Buy. Big ticket items from Amazon usually have free shipping, but it's a 3-4 day wait unless you pay for "free" shipping by joining Prime. But I quit Prime a few years ago after 10 out of my…

Inertia

Re: Best Buy Is Thriving in the Age of Amazon

#189
post #10

I can't speak for the Geek Squad (as I have never needed to use them), but they price match to Amazon (and several other online stores), and will generally have what I am looking for (at least for consumer electronics). I know that I will get it that day (vs. Amazon's "two day shipping" that regularly turned into three or four days) at an Amazon price, it will certainly NOT be a counterfeit, and I don't have to give…

Generally agree w/ your sentiment but don't assume you aren't being tracked. You most assuredly are. If you get a chance, try looking up how retailers are now sharing/selling "Level 3" data with some 3rd parties.

Re: Best Buy Is Thriving in the Age of Amazon

#190
post #10

I can't speak for the Geek Squad (as I have never needed to use them), but they price match to Amazon (and several other online stores), and will generally have what I am looking for (at least for consumer electronics). I know that I will get it that day (vs. Amazon's "two day shipping" that regularly turned into three or four days) at an Amazon price, it will certainly NOT be a counterfeit, and I don't have to give…

> vs. Amazon's "two day shipping" that regularly turned into three or four days I find this experience interesting. Here in the UK amazon offers next day delivery (and in same cases, same day delivery), and often delivers next day even when they don't claim they will. I have had problems with counterfeits though.

All depends on how close to a warehouse you are. I'm in Seattle and most items I order from Amazon are free same day shipping.
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