Live data from Hacker News

Australia's new e-health platform crashes as people rush to opt-out

zdnet.com

11–20 of 112 posts

Re: Australia's new e-health platform crashes as people rush to opt-out

#12

Anyone know who is the contractor running this fiasco?

Are there any of them that actually are any good? You read these stories, and deal with a few different ones personally, and the whole sector quickly starts to look like a barely competent disorganized mess.

Re: Australia's new e-health platform crashes as people rush to opt-out

#13
post #7

The Australian government is paying doctors to upload patient records to a centralised government controlled database. The Australia government is incentivising doctors to sell client data to the government . What part of this is ok in any sense?

It seems overall okay if you accept the premises that A) A centralized health record system can do substantial good by improving effectiveness and transparency of healthcare processes, and enabling medical progress through data re-use. B) Doctors won't lift a finger to do extra work if they have no selfish incentive for doing so.

C) the database never gets hacked, or leaked, or otherwise exfiltrated

Re: Australia's new e-health platform crashes as people rush to opt-out

#14

Anyone know who is the contractor running this fiasco?

Dunno, but I shuddered to find "...the creation of a new government agency - Service NSW - supported by the Salesforce Service Cloud. ..." https://www.salesforce.com/au/customer-success-stories/servi...

I trust government with my private data, not Salesforce or any other corporation.

Re: Australia's new e-health platform crashes as people rush to opt-out

#15
post #7

Earlier quoted context omitted.

It seems overall okay if you accept the premises that A) A centralized health record system can do substantial good by improving effectiveness and transparency of healthcare processes, and enabling medical progress through data re-use. B) Doctors won't lift a finger to do extra work if they have no selfish incentive for doing so.

C) the database never gets hacked, or leaked, or otherwise exfiltrated

Even if there is a risk of this. It might be a risk worth taking.

Edit: I don't know the specifics, but I sometimes wonder what good stats on more health records could do for future treatments.

Re: Australia's new e-health platform crashes as people rush to opt-out

#16
post #7

The Australian government is paying doctors to upload patient records to a centralised government controlled database. The Australia government is incentivising doctors to sell client data to the government . What part of this is ok in any sense?

It seems overall okay if you accept the premises that A) A centralized health record system can do substantial good by improving effectiveness and transparency of healthcare processes, and enabling medical progress through data re-use. B) Doctors won't lift a finger to do extra work if they have no selfish incentive for doing so.

I'm all for donating health record information for the greater good to universities and researches to analyse and progress science and knowledge etc.

However, this government has no idea what is doing, the framework is poor, oversight is poor, without a doubt the implementation will be poor and its pulling a "swift on" on the public.

Lets not forget, this is a government that couldn't handle an IT system thad a few million people filling out a census form online.

Re: Australia's new e-health platform crashes as people rush to opt-out

#19
Having a centralised system with health records is bad? I've had that since I was born in my country and I think it's useful and handy. Something happens to you, they know what could've been, if you're on meds, what things and meds you're allergic to, etc.

I guess the outrage makes sense when looked from an American point of view where you distrust the government by principle?

Re: Australia's new e-health platform crashes as people rush to opt-out

#20
post #10

As part of my work, I've had to read a fair amount of the legislation and reports coming out in this sector and also the "Consumer Data Rights" legislation (similar to the UK's open banking scheme. What I found was a massive difference in policy coming out from the same government but in two seperate streams of work. A) Consumer Data Right (legislation being built into Australia Privacy Act) focusing on banking, ener…

> ... focusing on banking... - yeah. Commonwealth Bank Privacy Policy:

5. Who do we share your information with?

- Service providers — for example, mortgage insurers, loyalty program partners and our product distributors

- Businesses who do some of our work for us — including direct marketing, statement production, debt recovery and IT - support

- Organisations involved in our funding arrangements — like loan purchasers, investors, advisers, researchers, trustees - and rating agencies

- Auditors, insurers and re-insurers

- Current or previous employers — for example, to confirm your employment

- Credit reporting bodies and credit providers

https://www.commbank.com.au/security-privacy/general-securit...

Post reply on HN