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The open-plan office is a terrible, horrible, no good, very bad idea

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Re: The open-plan office is a terrible, horrible, no good, very bad idea

#162

To throw some more anecdotes in with the rest of the comments, I love open offices. I've had my own office and found it lonely and boring. I never got less work done than at that job. Everything took longer because I had to stand up and walk to talk to my team. Instant messaging sort of worked, but if they didn't respond immediately, you didn't know if it was because they missed the message or they weren't actually i…

I prefer team rooms with 2-4 people. You can chat from time to time and build friendships but you don't have the permanent noise of a big office and also some level of privacy.

But the general point is: don't force people into an environment they hate and can't work in. I probably am several times more effective when I work from home in quiet. For others an open office is good.

Re: The open-plan office is a terrible, horrible, no good, very bad idea

#163

Earlier quoted context omitted.

It's a penny wise, pound foolish decision though, considering engineering salaries. It's hard to quantify, and often an externalized cost to the facilities management and decision makers, but my own experience suggests open offices are incredibly expensive as a negative multiplier on the engineering output. The "actual work" starts getting done in the evenings, on planes, and on weekends, while the business hours are…

> I'm building my own company now, fully remote How do you counter the common argument that face-to-face communication is the most high-bandwidth and one shouldn't throw away that competitive advantage unnecessarily? I'm not a proponent of that position; on the contrary, I don't want to accept it. But a lot of people think that way.

Face-to-face is more effective than video conferencing, but not in the way that you'd trivially expect.

Most designated meetings, you can have just fine over a video conferencing system. Where f2f excels is in the conversations after you leave the meeting room - just a casual question to some other person from the meeting, which evolves into an impromptu 5-minute chat. (That is usually more valuable than the entire meeting :)

Spontaneous conversation is incredibly valuable. (Which, ironically, is also cited for open offices). I believe that if you start with a fully remote setup, you are growing a culture that will move these conversations to IM or other channels, by necessity. You'll likely be fine.

But you cannot move a company that has grown up with a culture of f2f meetings to a culture of IM conversations - it's too deeply ingrained.

IOW, you're not "throwing away" something if you build a remote culture from the start. Both models can work, but switching models is hard.

Re: The open-plan office is a terrible, horrible, no good, very bad idea

#164
post #98

Earlier quoted context omitted.

That and dogs in the office. Jesus what’s wrong with people. (The fact you’re being downvoted is proof we are living in the end times.)

I really cannot see the comparison, unless the dogs are barking. I find sportsball* at work extremely annoying, but dogs are relaxing to have around. *Yeah, I know, live and let live, but that is basically impossible with the current sport fanatics around here.

For one thing, they shed and make your clothes and personal spaces look disgusting. They also try to interact with you and touch you without your consent. Dogs are animals. They belong outside, not in shared people spaces.

Re: The open-plan office is a terrible, horrible, no good, very bad idea

#165

To throw some more anecdotes in with the rest of the comments, I love open offices. I've had my own office and found it lonely and boring. I never got less work done than at that job. Everything took longer because I had to stand up and walk to talk to my team. Instant messaging sort of worked, but if they didn't respond immediately, you didn't know if it was because they missed the message or they weren't actually i…

Thanks for sharing this! I am a IC and I love open offices. Also agree that privat offices feel lonely and are a hassle. I think like with many things there is just a vocal minority that bitching about open offices...we need more people speak up about all the benefits of open offices (besides the economic ones for the company that get cynically cited every time).

'minority'? doesn't the parent blog post cite studies that claim the direct opposite, that people that prefer open offices are in fact the minority?

Re: The open-plan office is a terrible, horrible, no good, very bad idea

#166
post #46

I wish everyone would give up on the "increases collaboration" thing and just admit that open-plan offices are about shoving as many people as possible into a given space

I like open plan offices.

The increased collaboration is a plain and albviius benefit for me as a developer.

A site crushing issue was solved in 30 seconds due to me overhearing a conversation in ouropen plan office. Without that it would have been at least 3 hours of pass the parcel to work out what incredibly obscure thing with timezones had happened.

Re: The open-plan office is a terrible, horrible, no good, very bad idea

#168
post #98
post #13

Earlier quoted context omitted.

> The argument of "increased collaboration" that I keep hearing is kind of negated when people have the soccer game on and you're bombarded with constant cheering Is there anything less professional than watching a game at work? I really don't get why people do this, and why they think it's okay. Granted, I don't like sports — but I like TV, and I wouldn't watch TV at work. I like computer games, but I wouldn't play…

That and dogs in the office. Jesus what’s wrong with people. (The fact you’re being downvoted is proof we are living in the end times.)

Agreed! Some people are allergic to dogs. Some are afraid of dogs.

And some dogs are jerks. Worked in a place where the boss brought their loud dog to work. Barked constantly, disrupted work, growled whenever clients came into the office. The boss acted like she didn't hear anything.

Re: The open-plan office is a terrible, horrible, no good, very bad idea

#169
post #6

The argument of "increased collaboration" that I keep hearing is kind of negated when people have the soccer game on and you're bombarded with constant cheering, which is my current situation. Even when soccer is over, you have to contend with people playing grab-ass all over the office, or jerks (like me) with annoyingly loud keyboards. The modicum of utility of me "jumping into a conversation" really goes out the w…

Yeah and what kills me is how ubiquitous tellocomms are for multi-site corps. I can't tell you how many meetings I've been in where everyone was at their desk, headphones on and each was playing the mute/unmute game in order to not blast everyone else on the meeting with the surrounding noise. Then, given all that, you get the coworker two seats down Slacking you. If you're Slacking folks within 10 seconds walking di…

> what's the point of being in the office at all

Amen. We can work remotely. Let me work in my home office.

Re: The open-plan office is a terrible, horrible, no good, very bad idea

#170

You really can just put in the headphones and ignore distractions for a few hours. And then, leave. You don’t have to sit there for 8+ hours. Go in in the morning, talk to a few people face to face, sit there with headphones for ~2 hours, and then maybe after lunch, go elsewhere and work from another location you like.

You realize there are large numbers of people who cannot "go elsewhere and work from another location [they] like".

Sure but that’s all just conditioning. Just do it. And if you get in trouble show the code you wrote. Repeat. Eventually you’ll be at peace with just walking out the door.
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