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The rise of 'pseudo-AI': how tech firms quietly use humans to do bots' work

theguardian.com

131–140 of 145 posts

Re: The rise of 'pseudo-AI': how tech firms quietly use humans to do bots' work

#131

Earlier quoted context omitted.

I'm not of the opinion that it is dangerous as an idea, but rather that the intentional deception I see on the AI topic is dangerous (not to mention unethical). I can't think of a single example of an "AI" company I talked with who did not know that they were explicitly exaggerating their claims and capabilities for the express purpose of attracting funding and fueling the hype fire. The solid tech startups I've seen…

Not to mention that AI as we define it does not actually exist yet. Anyone who uses that term is doing so dishonestly. Show me any intelligent code and I'll shut up. Until then I call BS on anything that's claims to be powered by AI.

I wrote an AI to detect AI hype. So far it's batting a thousand. Let me know if you want in at the ground level.

Re: The rise of 'pseudo-AI': how tech firms quietly use humans to do bots' work

#132

Earlier quoted context omitted.

Uber

Uber, Airbnb, others get their "partners" to provide the working capital. This is a new take on the "value added reseller" business model. (I don't know what else to call it. Multi-level marketing?) For instance, Autodesk's dealer channel covered the costs of marketing, sales, technical support, training, etc. While they kept the sweet nectar of profits for themselves.

> This is a new take on the "value added reseller" business model. (I don't know what else to call it. Multi-level marketing?)

"franchising" ?

Re: The rise of 'pseudo-AI': how tech firms quietly use humans to do bots' work

#133
post #123
post #93

Am glad this is highlighted now. Back in 2015, when we wanted to build an meeting scheduling bot, we naively thought we could use only machines to get the job done. 3 months later we realized that was no way feasible, not then not in the next 10 years. So the common feedback we got was to just use low cost labor in India/Phillipines to get the job done. To us, that was a no-go because we kept privacy as the top crite…

Could you expand upon the technical problems you ran into? I would have thought it possible to build a reasonably good meeting scheduling bot with just classical constrained optimization algorithms (no AI / ML), but I'm probably missing something.

Well, for starters we are looking at question answer type natural language processing, something superior than Google smart replies. So imagine a flow something like ', schedule a meeting with at Noon tomorrow. Now the has to figure out the availability of at Noon. This is relatively simple if has given the bot access to the calendar but that's unlikely. So the bot has to start a series of dialogs which to figure out the availability. Now you are looking at NLP + some state maintenance and it gets even more trickier if you have more than one participant, if there are no available overlaps, if the bot has to force a schedule which is dictated by the boss. Using a phone app you can solve some of these by prompting custom keys but then you run into app distribution challenges.

Re: The rise of 'pseudo-AI': how tech firms quietly use humans to do bots' work

#134

Earlier quoted context omitted.

I'm not of the opinion that it is dangerous as an idea, but rather that the intentional deception I see on the AI topic is dangerous (not to mention unethical). I can't think of a single example of an "AI" company I talked with who did not know that they were explicitly exaggerating their claims and capabilities for the express purpose of attracting funding and fueling the hype fire. The solid tech startups I've seen…

Not to mention that AI as we define it does not actually exist yet. Anyone who uses that term is doing so dishonestly. Show me any intelligent code and I'll shut up. Until then I call BS on anything that's claims to be powered by AI.

Yes, anything that works is not AI, by definition.

Re: The rise of 'pseudo-AI': how tech firms quietly use humans to do bots' work

#135

Earlier quoted context omitted.

Couldn't you just solve that by sending the job to multiple workers and comparing the results?

That's an obvious solution, but you might start approaching a point where it's actually cheaper to hire a dedicated person for it.

That doesn't solve the problem of a person being wrong.

Re: The rise of 'pseudo-AI': how tech firms quietly use humans to do bots' work

#136

I think this article may be overstating a little. First, the prototyping/bootstrapping with humans is not a terrible idea. It takes a hurdle, and moves it down the line a bit. You still need to get over that hurdle. It's still a potential failure point, but it's not an irrational approach. There are a ton of businesses started on the basis of. 1. make free service 2. get 1bn customers 3. ??? 4. profit Twitter, Google…

Google and Facebook both had massive revenue and operating profit before IPO.

Re: The rise of 'pseudo-AI': how tech firms quietly use humans to do bots' work

#137
post #128
post #118

Earlier quoted context omitted.

A dog can't replicate what a human can do, therefore it's not intelligent, right? Intelligence is a spectrum, some of the things we have created are intelligent by the definition of the word. They are not human level intelligence, yet.

The things we have created aren't even at rodent level intelligence yet, never mind dogs.

The thing humans can do aren't even at calculator level intelligence yet, let along CNNs.

Re: The rise of 'pseudo-AI': how tech firms quietly use humans to do bots' work

#138
post #57
post #46

Earlier quoted context omitted.

It's totally valid to define AI this way. But just keep in mind, when most people talk about AI, they're knowingly talking of something much more limited. So you're going to constantly have communication failures with people who are defining AI differently than you. (Many people nowadays use the term AGI [Artificial General Intelligence] to mean what you think of as AI, btw).

Yeah I know about AGI but I dont like that term because it implies that the classifiers we have nowadays are good enough to be called "intelligence". They are just statistical models with great number of layers, nothing else.

Can you prove that human intelligence is not statistical models with great number of layers, nothing else (besides some hard-coded instincts)?

Re: The rise of 'pseudo-AI': how tech firms quietly use humans to do bots' work

#140

Not quite on topic, but I can't help noticing the overused word "quietly" in the title of the story: https://www.geekwire.com/2017/tech-news-sites-quietly-rely-w... (This is a rare case where the word might be appropriate, though!)

> Apparently whenever a tech company does anything without publishing a press release and running ads during Monday Night Football, tech news sites have decided that the best word to describe it is “quietly.”

Yes, quietly means "without making noise". I don't know why geekwire is so breathless about using English language properly.

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