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The Hidden Cost of Touchscreens

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121–130 of 166 posts

Re: The Hidden Cost of Touchscreens

#121
post #52

This is why I will never own a Tesla Model 3. If I can't adjust the air conditioning while looking at the road, I don't want it.

You can set auto-climate control and will be able to change climate with voice in the future: https://twitter.com/elonmusk/status/952750646406426624?s=21

I find talking to a machine uncomfortable and embarrassing, regardless of whether they work. I doubt I'm the only one who feels this way. Why can't I just turn a dial?

Re: The Hidden Cost of Touchscreens

#122

Earlier quoted context omitted.

Playing the devil's advocate here... but it's easier to show advertisements if a screen is available ? The skeptical side of me thinks that car manufacturers are simply preparing us slowly to accept screens in the car so that the next generation accepts it by default. I recently switched to a car which is the outgoing generation of that particular model and (almost ironically) has a physical button on the dashboard t…

> The skeptical side of me thinks that car manufacturers are simply preparing us slowly to accept screens in the car so that the next generation accepts it by default. I'm not quite this cynical. I think car manufactures got all excited by the tech (in part due to Tesla just lazily slapping in a huge touchscreen and getting lots of coolness points for it, and in part due to the massive success of Android / iPhone / i…

Some big mainstream brands such as Volvo and Audi have introduced touch screen based UX. You need to use the screen even to operate HVAC. Range Rover Velar even has a touch screen in the steering wheel which changes according to the context.

But I do hope the manufacturers do realise that having touch screens only is incorrect and physical controls which can be operated by muscle memory are safer.

Re: The Hidden Cost of Touchscreens

#123
post #92

Earlier quoted context omitted.

I still drive a 'dumb' car with actual buttons and knobs, because I loathe (with a passion) almost every car UI I have interacted with. I haven't been in a Tesla yet, but all the big makers (GM, Nissan, Audi, etc) get the interfaces so wrong, to the point where I assume it was their intention. I'd be interested to hear of any cars that get it right.

I really like the interface Mazda came up with. Right by the shifter there's a knob that controls everything on the screen, which is as easy to glance at as the speedometer. Muscle memory still works to an extent

They also keep the HVAC controls entirely separate, and there's controls on the steering wheel too, in addition to the "commander" knob and volume/mute knob.

Re: The Hidden Cost of Touchscreens

#124

Earlier quoted context omitted.

Try watching children operate touchscreen and you'll see that they are quite intuitive. The biggest difference is they don't have 60+ years of experience telling them what won't work (because it didn't used to) like your dad probably does.

Kids will try anything, just to see what happens (i think i issued the format c: command within days of the first PC arriving in our home back in the day). They are possibly the worst indicator of "intuitive" out there.

>i think i issued the format c: command within days of the first PC arriving in our home back in the day

I did the same thing!- good thing we had some OS floppies lying around

Re: The Hidden Cost of Touchscreens

#125
post #53
post #33

Earlier quoted context omitted.

I don't think that's a lack of attention to detail from Mini. Just a decision made with the knowledge that people don't buy premium cars based on rational decisions. If they did, I'm not sure Mini (or BMW for that matter) would exist... I don't think this is the case for airplanes.

Are there any somewhat affordable cars that skimp on the "bling" to archive this sort of efficiency?

I guess entry level Dacias would probably be your best bet?

https://www.telegraph.co.uk/content/dam/motoring2/2015/12/03...

Re: The Hidden Cost of Touchscreens

#126
post #103
post #39

Touch screens and mixed user interfaces on things like cash machines, petrol pumps, etc kind of bother me - maybe later posts will go into this as the blog ends saying there will be a follow-up. Just a couple of anecdotes - the first being cash machines where I input the PIN using the traditional buttons on the numeric pad, then i start using the touchscreen to make other choices. Pick one or the other, not a mixture…

AFAIK, there's a special reason for the PIN pad: it encrypts the PIN, so the ATM doesn't have access to it. That's why even ATMs with touch screens still keep the PIN pad.

I thought it's just because it's way too easy to spy on the screen.

Re: The Hidden Cost of Touchscreens

#127
post #14

Earlier quoted context omitted.

iPhones also let you use the volume buttons to take a picture

Press lock button, swipe left, press volume button - snap. It's somewhat fast actually.

iOS turns on the screen when you hold it up now. So it's just swipe left, click volume/shutter button :)

Re: The Hidden Cost of Touchscreens

#128

I sometimes feel I am in a minority of one these days. Just about every car I've owned, I develop a muscle memory of where all the important switches are, and how far to turn to "hot enough" or "cool enough" etc. Same for most things around - I know fairly well how far to turn the oven for 180 +-10, no need to look. I might check if it's something especially sensitive (rare). Thanks to iPhone (I have one, and like it…

I still drive a 'dumb' car with actual buttons and knobs, because I loathe (with a passion) almost every car UI I have interacted with. I haven't been in a Tesla yet, but all the big makers (GM, Nissan, Audi, etc) get the interfaces so wrong, to the point where I assume it was their intention. I'd be interested to hear of any cars that get it right.

My solution was to buy a car that has physical HVAC knobs and install a non-touchscreen aftermarket stereo.

Re: The Hidden Cost of Touchscreens

#129
post #107

Earlier quoted context omitted.

I live in a climate that has cold winters, and have Raynaud's syndrome. If it's cold outside, I wear -30C rated mountaineering mitts, and I'm fine, as long as I don't expose my hands to the cold . Touchscreens (and tiny steering wheel buttons) in cars are literally unusable for me for a good portion of the year.

Would a Stylus work on these screens? Granted that is probably more dangerous while driving than a finger.

A stylus for capacitative touchscreens still needs skin contact in order to work.

I know there are gloves with conductive fibres woven in, to make them work with touchscreens. Probably not -30C rated, though.

Re: The Hidden Cost of Touchscreens

#130
post #35

Earlier quoted context omitted.

I think both these examples are quality UX. In fact I'd go so far as to bet that BMW has spent far more on UX than Cessna has. The difference is in the definition of "quality". In Cessna's case the objective is to make the plane safer and easier to pilot, so people decide to buy it. In BMW's case the objective is to make people want to buy the car. Two different objectives = Two different user experiences

you confuse sales with UX.

I was being slightly simplistic, but let's not forget that UX means "user experience". It doesn't mean "user efficiency" or "user safety". Clearly BMW has decided that the experience they want to focus on is more emotional than rational.
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