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The Hidden Cost of Touchscreens

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Re: The Hidden Cost of Touchscreens

#3
Would also potentially add "voice control" to this list. It's amazing to me that by trying to be "innovative/modern", most car user interface designs have become increasingly user unfriendly.

Case in point, the other day I spent 15 minutes trying to figure out how to connect my phone to a car via bluetooth (I'm still used to there just being a button for pairing).

Ended up having to search online for the instruction manual to figure it out, turns out pairing is only available via voice command when the car is in park ¯\_(ツ)_/¯

Re: The Hidden Cost of Touchscreens

#5
On the other hand, many MFDs in recent plane cockpits, including military ones, were replaced or at least augmented with touch screens. That's probably not just a fashionable trend, since the avionics and particularily instrument displays are subject to much higher scrutiny than car entertainment systems, and must work and be accessible in much harsher conditions.

That said, I'd love to see some serious research on this topic.

Re: The Hidden Cost of Touchscreens

#6
Seems like all the car manufactures are failing to learn all the lessons that Google and Apple have learned about touch screens and voice interfaces.

What's worse is whatever your phone of choice is, it's likely to know a HUGE amount more about your. Your contact list, what you searched on recently, tickets you bought, public transit research, etc. So instead of say "Navigate to Joe Random" you end up hunting and pecking at a terrible on screen keyboard with a terrible touch interface that doesn't even allow multitouch or swipes. God forbid you change your mind underway.

Distractions can cause lives, and car manufacturers are doing worse than Apple/Google. The easiest fix seems like it would be mandate that car manufacturers allows users to choose their navigation system.

More info on the distraction claims at: https://www.prnewswire.com/news-releases/aaa-apple-and-googl...

Re: The Hidden Cost of Touchscreens

#8

On the other hand, many MFDs in recent plane cockpits, including military ones, were replaced or at least augmented with touch screens. That's probably not just a fashionable trend, since the avionics and particularily instrument displays are subject to much higher scrutiny than car entertainment systems, and must work and be accessible in much harsher conditions. That said, I'd love to see some serious research on t…

I am learning to fly and know a fair few in aviation, most pilots actually detest touchscreen and much prefer physical controls that are tactile and gives hard-realtime feedback.

If you have payed attention to the controls in a cockpit, you will see that all the switches, knobs, and levers have different sizes, shapes, texture, and tilt. That is not accidental. It helps with muscle memory and when you have to alter many many different parameters in a short span of time, knowing where to look for and getting "instant" and tactile feedback is important, that is hardly possible with touchscreen interfaces as I know them.

Re: The Hidden Cost of Touchscreens

#9

I still miss a physical button on my phone to take a picture. Haven’t had it since my Nokia Windows Phone.

Sony phones have dedicated button (hold down to enter camera app, by the time phone is out of pocket you are ready to press it again to take the photo).

On Pixel 2, double press Power button to start the camera app; then use volume buttons to take the photo. Not as ergonomic as Sony, but still works.

I'm sure other phones have something similar.

Re: The Hidden Cost of Touchscreens

#10
On my old car I could both read and write any value to the car without looking at the controls. That's important -- if I was feeling cold, but the temperature was set to where I wanted it, I'd turn on the seat warmer, as I knew I'd need to feel warmer only temporarily. Now I have to look at the controls all the damn time. One important thing was that all of the controls were asymmetric -- the buttons were all different sizes and positions, which looked awful if you were looking at it but YOU WEREN'T SUPPOSED TO BE LOOKING AT IT. It made it really easy to just reach out a hand and know where on the surface you were.

There's a reason that many professionals who use computers for repetitive high-skill tasks (video editing, music production) have custom input hardware for it.

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