171–180 of 225 posts
> Customers were also taking to Twitter to reach out to the company about the possible outage. The company recommended that some users try checking the status center online, which would require an internet connection of some kind. Got to love you need internet to check the status of your internet :)
"I always bring a length of fiber with me while backpacking. If I find myself lost, I just bury the fiber and a backhoe should be along shortly to dig it up." --Sean Lally
Similar, not the one I'm thinking of though.
ah-HA! We'll string it up on poles, no way the backhoes can get it up there!
I'm picturing plenty of bundled optical fiber cut in two. How big are these bundles ? How can they repair the optical fiber (i.e. how to reconnect each single fiber to its previous half ?) Do they have to reinstall a section of cable ?
My dad used to do this for AT&T (mainly for train derailments if I remember right). As I understood it, he would cut/polish the ends of the glass and glue together. The process may have changed since then, it’s been about a decade.
Well, we all know they’ll learn to do better because of this: they’ll take all that money from monthly fees and make sure to improve quality of service! Right? Nope. They’ll probably raise prices if anything, and receive no ill effects as a company for basically failing to provide what they happily accept money for. (Buried somewhere in an “update” to Terms of Service, they probably pardon themselves from exactly thi…
> There ought to be strict laws around long service outages, resulting in automatic multiple months of free service, etc. as a deterrent for allowing things to just collapse for hours at a time.
FYI, that means even higher prices...
Earlier quoted context omitted.
Why is it not more trivial to auto-route around those kinds of events?
In many cases BGP does its job just fine at layer 3. But budgetary constraints and financial reality for the cost of really huge interconnection mean that a cut may result in a 100 Gbps PNI peering session between two ISPs filling up and flat-topping its traffic chart (very, very bad) when the traffic re-routes. One example is that as a result of today's events there was apparently major packet loss and congestion be…
Earlier quoted context omitted.
Sounds like it was 2 cuts, which likely means it was intentional IMHO: NY| Manhattan| Communication Failure | 30 Rockefeller Plaza (Comast)| Comcast is experiencing a National outage due to 2 fiber line cuts. One between NYC & Chicago, the second between Ashburn & South Carolina. customers urged NOT TO CALL 911, no ETA on a fix, police monitor Edit: source below. Thank you dfee.
> customers urged NOT TO CALL 911 Do people really do this? I can't even comprehend this.
I use them at work and home (no choice). From a technical perspective, Comcast is usually rock-solid for me. Sure it's expensive, and an absolute joke that I have to call every year to keep the discounts and a TV plan that I don't use, but I'll give credit where they have actually done a good job. I'd much rather a stable service that's a bit of a pain on the billing side than a terrible service that has a nice websi…
Earlier quoted context omitted.
Sounds like it was 2 cuts, which likely means it was intentional IMHO: NY| Manhattan| Communication Failure | 30 Rockefeller Plaza (Comast)| Comcast is experiencing a National outage due to 2 fiber line cuts. One between NYC & Chicago, the second between Ashburn & South Carolina. customers urged NOT TO CALL 911, no ETA on a fix, police monitor Edit: source below. Thank you dfee.
> customers urged NOT TO CALL 911 Do people really do this? I can't even comprehend this.
Wow. It's sad that has to be said. Do people not get fined for abusing 911 like that?