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Massive Comcast Outage Hits the US

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Re: Massive Comcast Outage Hits the US

#31

Earlier quoted context omitted.

This leads me to believe they are testing to see what they can get away with for fastlane access.

If what you're saying turns out to be true, it would be very disturbing. Disrupting your paying customer's access with unannounced 'tests' is a sure-fire way to torpedo your brand value and rating.

“Comcast” and “brand value” do not go together very well as it is.

Re: Massive Comcast Outage Hits the US

#33

Earlier quoted context omitted.

This leads me to believe they are testing to see what they can get away with for fastlane access.

If what you're saying turns out to be true, it would be very disturbing. Disrupting your paying customer's access with unannounced 'tests' is a sure-fire way to torpedo your brand value and rating.

Yeah and then most Customers still have no alternative.

Re: Massive Comcast Outage Hits the US

#34

Earlier quoted context omitted.

This leads me to believe they are testing to see what they can get away with for fastlane access.

If what you're saying turns out to be true, it would be very disturbing. Disrupting your paying customer's access with unannounced 'tests' is a sure-fire way to torpedo your brand value and rating.

They have been consistently rated as the most-hated consumer brand in the US. There's nowhere to go but up.

https://www.pcmag.com/news/350979/comcast-is-americas-most-h...

Re: Massive Comcast Outage Hits the US

#36

Earlier quoted context omitted.

This leads me to believe they are testing to see what they can get away with for fastlane access.

If what you're saying turns out to be true, it would be very disturbing. Disrupting your paying customer's access with unannounced 'tests' is a sure-fire way to torpedo your brand value and rating.

Doesn't really matter considering Comcast's customer's only option is to move.

Re: Massive Comcast Outage Hits the US

#37

On Comcast here in the bay area. Some sites are fine. Some are just gone. Luckily, my corp VPN endpoint is accessible, and if I VPN out, I can get to everything again.

It was the same with Denver. I couldn't hit a handful of sites including github for almost an hour.

Re: Massive Comcast Outage Hits the US

#38

Well, we all know they’ll learn to do better because of this: they’ll take all that money from monthly fees and make sure to improve quality of service! Right? Nope. They’ll probably raise prices if anything, and receive no ill effects as a company for basically failing to provide what they happily accept money for. (Buried somewhere in an “update” to Terms of Service, they probably pardon themselves from exactly thi…

Don't forget all those folks without home phone service and unable to make emergency calls.

Re: Massive Comcast Outage Hits the US

#39

Earlier quoted context omitted.

This leads me to believe they are testing to see what they can get away with for fastlane access.

If what you're saying turns out to be true, it would be very disturbing. Disrupting your paying customer's access with unannounced 'tests' is a sure-fire way to torpedo your brand value and rating.

Comcast's brand image and reputation is largely irrelevant - they enjoy captive markets, little competition and are mostly defensive in their brand posturing. There is little choice in the markets they are in and they know it...

Re: Massive Comcast Outage Hits the US

#40

Earlier quoted context omitted.

If what you're saying turns out to be true, it would be very disturbing. Disrupting your paying customer's access with unannounced 'tests' is a sure-fire way to torpedo your brand value and rating.

Yeah and then most Customers still have no alternative.

As a non-American, I find to hard to grasp how a country that places super high priority on access to choices and options can get stuck with just two major parties and just ONE ISP (in most places, that is).
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