81–90 of 128 posts
Got stuck in the signup flow. First, I was super sketched about giving you my bank details. After a while I found the tiny text that says you use a third party, but I couldn't verify that. I decided to trust you since you're a YC company, and put in my creds anyway. To log into my bank, they required me to send a verification code to my phone. The text never came, but your flow has no way to go back and either reques…
Love the concept and you also managed to nab a former coworker of mine. But: I highly recommend not having that per-user fee waive promo. You never know who might signup today. We would all happily pay anyway most likely :)
Love the concept and you also managed to nab a former coworker of mine. But: I highly recommend not having that per-user fee waive promo. You never know who might signup today. We would all happily pay anyway most likely :)
I highly recommend not having that per-user fee waive promo Correct. At $5/month per user I "assume" more people will sign up than if it were free. This is a corporate/business product, free does not yield more confidence.
Got stuck in the signup flow. First, I was super sketched about giving you my bank details. After a while I found the tiny text that says you use a third party, but I couldn't verify that. I decided to trust you since you're a YC company, and put in my creds anyway. To log into my bank, they required me to send a verification code to my phone. The text never came, but your flow has no way to go back and either reques…
In our case, I used bank creds, and immediately changed them to something else.
One other point of feedback. The AWS rewards is a big draw, but you learn new conditions only after you sign up. I don't think it was intentional but it felt a little bit like false advertising. Be sure to state all the conditions upfront that are required to win the rewards.
Earlier quoted context omitted.
Because it’s a 3rd party (we use finicity) there are some issue with some people from time to time :/ Support should contact you soon to help fix it. Noted on making more clear that it’s a 3rd party!
was there any particular reason your team went with finicity? You might want to give https://plaid.com a shot. I am not affiliated with Plaid.
Got stuck in the signup flow. First, I was super sketched about giving you my bank details. After a while I found the tiny text that says you use a third party, but I couldn't verify that. I decided to trust you since you're a YC company, and put in my creds anyway. To log into my bank, they required me to send a verification code to my phone. The text never came, but your flow has no way to go back and either reques…
This was a concern for me as well. Brand new relationship with a company: now here's all my most precious banking credentials. There needs to be a lot more assurances around this. In our case, I used bank creds, and immediately changed them to something else. One other point of feedback. The AWS rewards is a big draw, but you learn new conditions only after you sign up. I don't think it was intentional but it felt a…
About aws rewards - noted! Will improve clarity
Earlier quoted context omitted.
It works for existing customers! But it needs to be the first aws credits you’ve ever got. If you got AWS credits from someone else before, it wouldn’t be applicable.
I'm assuming it is $5k for the first year? Do these credits expire?
No support for EU countries?
Got stuck in the signup flow. First, I was super sketched about giving you my bank details. After a while I found the tiny text that says you use a third party, but I couldn't verify that. I decided to trust you since you're a YC company, and put in my creds anyway. To log into my bank, they required me to send a verification code to my phone. The text never came, but your flow has no way to go back and either reques…
Curious who you would trust more: Brex or a 3rd party you may have heard of?
I understand why they want it, but I wish there were a better way than "here is write access to my bank".