Live data from Hacker News

Launch HN: Brex (YC W17) – Corporate Credit Card for Startups

news.ycombinator.com

51–60 of 128 posts

Re: Launch HN: Brex (YC W17) – Corporate Credit Card for Startups

#51
Got stuck in the signup flow. First, I was super sketched about giving you my bank details. After a while I found the tiny text that says you use a third party, but I couldn't verify that.

I decided to trust you since you're a YC company, and put in my creds anyway. To log into my bank, they required me to send a verification code to my phone. The text never came, but your flow has no way to go back and either request the text message again or have them send an email instead, so I'm now stuck on bank account verification. :(

So, areas for improvement:

1) Use bigger text to show you're using a third party for bank login, and maybe some way to verify that.

2) Create a way to request another token via text or change to email.

Re: Launch HN: Brex (YC W17) – Corporate Credit Card for Startups

#52
post #44

Love the concept and you also managed to nab a former coworker of mine. But: I highly recommend not having that per-user fee waive promo. You never know who might signup today. We would all happily pay anyway most likely :)

I highly recommend not having that per-user fee waive promo Correct. At $5/month per user I "assume" more people will sign up than if it were free. This is a corporate/business product, free does not yield more confidence.

Thanks for the feedback! As soon as Saturday the promo will be over :)

Re: Launch HN: Brex (YC W17) – Corporate Credit Card for Startups

#53
post #44

Love the concept and you also managed to nab a former coworker of mine. But: I highly recommend not having that per-user fee waive promo. You never know who might signup today. We would all happily pay anyway most likely :)

Who did we nab?

Thanks for feedback on pricing! Promo will be over Saturday :)

Re: Launch HN: Brex (YC W17) – Corporate Credit Card for Startups

#54
Hi Henrique and Pedro. Great service idea. I love the write up.

I just signed up and after clicking the activation link in the email, I started the application. When it go to the step asking about my bank, I said it wasn't listed and then I typed in my bank name. Now I'm sitting at the final page with the 'Submit Application' button, but it's grayed out. I'm using Firefox Nightly on Ubuntu.

The rest of the flow was pretty easy though. Nice job.

EDIT: Larissa was able to help me via the intercom chat. Great support integration!

Re: Launch HN: Brex (YC W17) – Corporate Credit Card for Startups

#55
Henrique and Pedro, parabéns!

Congrats on your trajectory so far! You are a real inspiration.

Do you happen to have some published interviews or blog post sharing more about your history? I always hear good things about you both, but it is hard to find primary accounts of your trajectory.

I wish you the best of luck!

Re: Launch HN: Brex (YC W17) – Corporate Credit Card for Startups

#56
post #40

How is this different from a, for example, chase business credit card (or debit card for that matter)? If you have funding but no credit history you can get one. I was 19 when I got mine. I don't understand how connecting to my bank account provides 10-20x more credit if you're already verifying my startup's funding.

1 - chase will require a personal guarantee, what that means is that you’re personally responsible for the credit card. Your ssn is on the line. With Brex, we underwrite your company. 2 - our credit algorithm is actually very different and the limit changes according to your bank balances. 3 - it’s actually a credit card (technically a charge card), so it has all the protections of a standard credit card, people dont…

What are the benefits over a prepaid credit card?

Re: Launch HN: Brex (YC W17) – Corporate Credit Card for Startups

#57
post #55

Henrique and Pedro, parabéns! Congrats on your trajectory so far! You are a real inspiration. Do you happen to have some published interviews or blog post sharing more about your history? I always hear good things about you both, but it is hard to find primary accounts of your trajectory. I wish you the best of luck!

Thanks! YC published an interview with me yesterday.

https://blog.ycombinator.com/henrique-dubugras-and-anu-harih...

Let me know your thoughts on it :)

Re: Launch HN: Brex (YC W17) – Corporate Credit Card for Startups

#58

Earlier quoted context omitted.

1 - Today with Brex if you signup and have Brex be your primary card you get: $5k of AWS, $105 in Doordash and $105 on Instacart. Although we're building a new rewards program that will launch later this year, would love to hear your thoughts on what a great rewards program looks like for you. 2 - Interesting thought on the payment! Will investigate it. On the AML/KYC by regulation we can't rely on another party, we…

we're building a new rewards program that will launch later this year, would love to hear your thoughts on what a great rewards program looks like for you. Honestly, dollars are fungible. For less sophisticated customers, points which can be redeemed specifically for travel are attractive because people anticipate getting better deals than they end up with; but I'd be disappointed if that works well for the audience…

1 - makes sense... thanks for the feedback

2 - integrating stripe as a datasource for underwriting is definetly in our roadmap!

Re: Launch HN: Brex (YC W17) – Corporate Credit Card for Startups

#59
post #54

Hi Henrique and Pedro. Great service idea. I love the write up. I just signed up and after clicking the activation link in the email, I started the application. When it go to the step asking about my bank, I said it wasn't listed and then I typed in my bank name. Now I'm sitting at the final page with the 'Submit Application' button, but it's grayed out. I'm using Firefox Nightly on Ubuntu. The rest of the flow was p…

Oh glad that worked out!

Re: Launch HN: Brex (YC W17) – Corporate Credit Card for Startups

#60
post #51

Got stuck in the signup flow. First, I was super sketched about giving you my bank details. After a while I found the tiny text that says you use a third party, but I couldn't verify that. I decided to trust you since you're a YC company, and put in my creds anyway. To log into my bank, they required me to send a verification code to my phone. The text never came, but your flow has no way to go back and either reques…

Because it’s a 3rd party (we use finicity) there are some issue with some people from time to time :/

Support should contact you soon to help fix it. Noted on making more clear that it’s a 3rd party!

Post reply on HN