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Norwegian Consumer Council report on how tech companies use dark patterns [pdf]

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131–140 of 168 posts

Re: Norwegian Consumer Council report on how tech companies use dark patterns [pdf]

#132
post #9

Earlier quoted context omitted.

Note that Facebook still refuses to let you opt out of personalised advertising based on Facebook activity. This is the most blatant malcompliance with GDPR IMO, when will data protection authorities start fining FB?

> This is the most blatant malcompliance with GDPR IMO, when will data protection authorities start fining FB? The GDPR fans on HN have said over and over again that GDPR wouldn't result in instant fines, that companies would be given a warning and an opportunity to make changes. We'll soon find out if that's true or not.

> that GDPR wouldn't result in instant fines

Well, it has something to do with acting in good faith too. Not respecting GDPR because of an oversight or even laziness is likely to be met with warnings.

But blatantly violating it on purpose (this is no question: these companies have specifically claimed they implemented these obviously non-compliant processes because of GDPR) should not warrant any goodwill on the part of authorities.

Re: Norwegian Consumer Council report on how tech companies use dark patterns [pdf]

#133

Earlier quoted context omitted.

So it turns out they were right - GDPR went into effect a month ago, Facebook didn't comply (and many other companies either, not offering privacy by default), and nobody paid any fee.

Wait, what? Why would you expect fines being levied within a month of the directive going into effect? The process from a first complaint to a payable fine probably takes a year or more.

Well, we're talking about "instant fees".

Re: Norwegian Consumer Council report on how tech companies use dark patterns [pdf]

#134

Those flowcharts and color coding are amazing. Everyone: even if you skim the rest of the article (mind, it's ALL worth reading), scroll to the last few pages and LOOK at those. They're color-coded by ease of flow (and yes, a definition of that was selected and clearly explained). I'm excited by this because I feel that often when we talk about Dark Patterns, conversations often devolve into a "both-sides"-ism patter…

Is there a tool for easilly making cool flowcharts like this?

Re: Norwegian Consumer Council report on how tech companies use dark patterns [pdf]

#135

Those flowcharts and color coding are amazing. Everyone: even if you skim the rest of the article (mind, it's ALL worth reading), scroll to the last few pages and LOOK at those. They're color-coded by ease of flow (and yes, a definition of that was selected and clearly explained). I'm excited by this because I feel that often when we talk about Dark Patterns, conversations often devolve into a "both-sides"-ism patter…

Is there a tool for easilly making cool flowcharts like this?

I'm pretty certain the whole report was created in MS Word and the flowchart used Word flowchart as well.

Re: Norwegian Consumer Council report on how tech companies use dark patterns [pdf]

#136

Im kind of torn on this. On one hand, I agree that these "dark patterns" undermine what legislators and voters want in terms of consumer protections and rights. Consumers and legislators need to be aware of it. On the other, I think it leads to a banal conclusion. Legislation tried to achieve something by putting responsibilities/restrictions on corporations. It did not achieve its goals, because companies "implement…

Reminds me of P3P https://en.wikipedia.org/wiki/P3P which is unfortunately dead :(

Re: Norwegian Consumer Council report on how tech companies use dark patterns [pdf]

#137

Im kind of torn on this. On one hand, I agree that these "dark patterns" undermine what legislators and voters want in terms of consumer protections and rights. Consumers and legislators need to be aware of it. On the other, I think it leads to a banal conclusion. Legislation tried to achieve something by putting responsibilities/restrictions on corporations. It did not achieve its goals, because companies "implement…

> It did not achieve its goals, because companies "implementing" the law have different things they want to achieve.

If this is what we think the law has become, we're screwed. Not just on privacy or dark patterns but generally.

I think you are missing a small, but crucial, step. We haven't yet seen how much effort will go into enforcement of those responsibilities and how many major fines result. I still have (probably extremely naïve) hope to see some $1bn+ fines, and soon. Then repeat for each follow-up attempt to evade the law. Presumably to Facebook for the "show trial" as they always seem the most egregious offender on clear privacy choices. As so nicely demonstrated by the pattern flowcharts here.

Then companies might interpret the law as something they must obey rather than deciding if they align with corporate goals before opting in.

How novel.

Re: Norwegian Consumer Council report on how tech companies use dark patterns [pdf]

#138

Earlier quoted context omitted.

> You need Win10 Enterprise LTSB The won't sell it to you. I asked about it a Microsoft store and they had no way of selling it to me.

Please correct me if I'm wrong because Microsoft licensing is convoluted. I think the procedure is to acquire a Windows 10 Enterprise license, and then you install LTSB instead of the standard enterprise edition.

It may also be available via MSDN, subject to MSDN terms.

Re: Norwegian Consumer Council report on how tech companies use dark patterns [pdf]

#139
post #114
post #97

Earlier quoted context omitted.

Please do! Though wouldn't it work to just never accept the cookie at all? I got very pissed off at Quora for the same reason, and made an account just to read (knowing full well they'd use it for profiling).

Not sure about Quora, but I've noticed that many sites start you off with a big "Accept and Continue" popup and set cookies when you accept. So if you deny cookies, you can't get past the popup (it just refreshes).

Yep. They even try to make them clever by showing actual cookies or people getting slapped by a cookie. Even use words GOT IT to accept terms.

Re: Norwegian Consumer Council report on how tech companies use dark patterns [pdf]

#140

Im kind of torn on this. On one hand, I agree that these "dark patterns" undermine what legislators and voters want in terms of consumer protections and rights. Consumers and legislators need to be aware of it. On the other, I think it leads to a banal conclusion. Legislation tried to achieve something by putting responsibilities/restrictions on corporations. It did not achieve its goals, because companies "implement…

The GDPR is quite explicit on what consists of consent.

This means that if European privacy regulators agree that this approach does not in fact means that users consented then Facebook/Google/Microsoft may be violating the GDPR.

I think this is where, at least in theory, the GDPR is a major step forward: it has clear instructions on how information should be presented to users. Now we have to see if that theory actually becomes reality.

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