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Amazon, the Brand Buster

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111–120 of 123 posts

Re: Amazon, the Brand Buster

#111
post #104
post #95

Earlier quoted context omitted.

I think that something you're forgetting is that, though, as you mention, self-discharge has come a long way (as has charger technology, which I'm not sure has been mentioned), that doesn't mean every single product on the market actually benefits from these advances. A consumer need only be "burned" once to form or strengthen the perception that rechargeables are an inferior good. Oh, and where are we on the capacit…

Capacity for LSD AA is about 2000 mAh; capacity for higher self-discharge is about 2500 mAh. That is lower under extremely light loads than the best alkalines, but crosses over at a bit over 12 hours constant runtime since load has a relatively small effect on NiMH capacity, but a huge effect on alkaline capacity. > A consumer need only be "burned" once to form or strengthen the perception that rechargeables are an i…

> Capacity for LSD

It's probably safe to say that the average consumer can't be bothered with anything that isn't LSD. The fact that another option even still exists hurts the overall branding, if you will, of the product category.

> That is lower under extremely light loads than the best alkalines, but crosses over at a bit over 12 hours constant runtime since load has a relatively small effect on NiMH capacity, but a huge effect on alkaline capacity.

Then we've reached parity, assuming identical size and at least close-enough weight. Is size identical (or smaller for NiMH)? Last I handled some, weight seemed comparable.

Now that we have, take a look at when that happened. More importantly, take a look at when that happened at an affordable price point. Compare that to when NiMH first started gaining popularity and what the (price-competitive) capacities (and self-discharge rates) were then, keeping in mind that's what formed consumer perception.

Total elapsed time of product existence may not be the best metric for perception change, but it'll at least give you a starting point.

> Alkalines can leak corrosive electrolyte and destroy devices. This is a fairly well-known issue, but it doesn't seem like "always use rechargeable batteries so you don't ruin your stuff" is a widespread meme among the average consumer. I wonder why that is.

I can think of two reasons. The first is that a "fairly well-known issue" isn't a well enough known issue. Suppression of bad press (or word-of-mouth) is likely the impetus behind large battery brands replacing even fairly expensive ruined electronics when customers complain to them.

Secondly, the relative frequency of the two is vastly different. One ruined flashlight (or even Garmin or whatever) every few years (though I think it's really more like decade-plus) sticks in the memory much less distinctly than having ones TV remote stop working every week or having that same flashlight never work (because one only uses it occasionally, maybe not even monthly).

There's no mystery here.

Re: Amazon, the Brand Buster

#112
post #74

As someone who almost always buys generic brand from wherever I shop I'm pretty aloof to these complaints. Target, Walmart, and Costco all have in house brands. The Amazon brand "Goodthreads" Oxfords I wear to the office are very impressively well made for the price. Compared to the Target "Goodfellow & Co" ones at the same price there's a higher level of quality and finish. They're better than the Banana Republic on…

I always do that with toilet paper, soap, etc. If Amazon kills brands, that is a great thing. If you need to wear expensive clothing to show how rich you are, donate 10k to the top ranked give well charity, buy a five dollar t-shirt and I will sew your reciept on it. Much more efficent than throwing more money on Raulph Lauren.

If Amazon unfairly kills brands, aren't they getting rid of competition which would then allow them to raise prices, in the end hurting the consumer?

Re: Amazon, the Brand Buster

#113
post #111
post #104

Earlier quoted context omitted.

Capacity for LSD AA is about 2000 mAh; capacity for higher self-discharge is about 2500 mAh. That is lower under extremely light loads than the best alkalines, but crosses over at a bit over 12 hours constant runtime since load has a relatively small effect on NiMH capacity, but a huge effect on alkaline capacity. > A consumer need only be "burned" once to form or strengthen the perception that rechargeables are an i…

> Capacity for LSD It's probably safe to say that the average consumer can't be bothered with anything that isn't LSD. The fact that another option even still exists hurts the overall branding, if you will, of the product category. > That is lower under extremely light loads than the best alkalines, but crosses over at a bit over 12 hours constant runtime since load has a relatively small effect on NiMH capacity, but…

> The fact that another option even still exists hurts the overall branding

That's probably true. Unfortunately, that larger mAh number is always going to tempt people. Some heavy users do go for the higher capacity with a full understanding of the disadvantages, but that's not the majority of the market.

> Then we've reached parity, assuming identical size and at least close-enough weight.

Eneloops came out in 2005. Their capacity hasn't changed, though the service life of later versions is longer and the self-discharge is even lower. The 1000 charge cycles and 75% charge after a year of the original was entirely acceptable for consumer applications. I don't see a size difference between a 4th-generation Eneloop AAA and a random Duracell alkaline, but I don't have calipers to measure precisely. NiMH batteries are heavier than alkalines, but I suspect this is insignificant in most consumer applications. Disposable lithium batteries that can substitute 1:1 for alkalines are lighter than either, with higher capacity.

Re: Amazon, the Brand Buster

#114
post #109
post #105

Earlier quoted context omitted.

I was surprised by the consumer behavior until I learned that it's motivated by a common design flaw. I am not surprised that such a design flaw exists, but I did not anticipate it specifically. Clear and consistent now? TV remotes are pretty low-drain, to the point that most people probably wouldn't notice their battery runtime unless asked to observe it. A more compelling argument for NiMH in devices like that woul…

> I was surprised by the consumer behavior until I learned I guess the history is relatively tough to research these without having lived through it, since that's before the popularization of the web. An interesting more modern use case is Apple's wireless keyboards when they used AAs. I'd suggest you check that out. > I am not surprised that such a design flaw exists I'd strongly suggest you consider the complexity,…

> I'd strongly suggest you consider the complexity, cost, and efficiency tradeoffs... before characterizing certain decisions as flaws.

I will almost always characterize a tradeoff that renders a device incompatible with rechargeable batteries that are commonly used in the appropriate form factor, or that causes the device to turn off before the majority of the energy in the battery has been used to be a flaw. I'll stipulate that it's probably usually a business decision rather than an engineering failure.

Incompatibility with rechargeable batteries is a hard no-buy from me as a consumer for almost any portable electronics.

> Do you have published numbers to back that up?*

I don't. I suspect people who have numbers about this (battery makers) really don't want to disclose them. My perception that alkalines leak often comes from moderating /r/flashlight. I've also seen it in person quite a few times, mostly with devices belonging to friends or family that aren't used often.

Re: Amazon, the Brand Buster

#115
post #114
post #109

Earlier quoted context omitted.

> I was surprised by the consumer behavior until I learned I guess the history is relatively tough to research these without having lived through it, since that's before the popularization of the web. An interesting more modern use case is Apple's wireless keyboards when they used AAs. I'd suggest you check that out. > I am not surprised that such a design flaw exists I'd strongly suggest you consider the complexity,…

> I'd strongly suggest you consider the complexity, cost, and efficiency tradeoffs... before characterizing certain decisions as flaws. I will almost always characterize a tradeoff that renders a device incompatible with rechargeable batteries that are commonly used in the appropriate form factor, or that causes the device to turn off before the majority of the energy in the battery has been used to be a flaw. I'll s…

> a tradeoff that renders a device incompatible with rechargeable batteries that are commonly used in the appropriate form factor

I still think you're ignoring history as well as exaggerating "commonly". Even alkaline wasn't the first primary cell chemistry type. You impliy that it's trivial to add rechargeables to the existing engineering for multiple chemistries with actually similar voltage profiles, without showing how.

> a business decision rather than an engineering failure

A distinction without a difference. The engineers are there to support the business, not a future armchair critic's ideal of excellence.

> I suspect people who have numbers about this (battery makers) really don't want to disclose them.

Certainly the manufactuers don't want to disclose numbers for consumer products. However, if it were as often as you suggest, I would expect there to be numbers, after all these decades, from someone like Consumer Reports.

Also, there's a reasonable chance that industrial versions have published numbers.

> My perception that alkalines leak often comes from moderating /r/flashlight.

Is that a forum where commenters tend to report such experiences with full data (numerator and denominator, including when the numerator is zero), or are they more likely only to complain at failure?

Are they representative of the average consumer's usage patterns?

> I've also seen it in person quite a few times, mostly with devices belonging to friends or family that aren't used often.

As I mentioned, this is consistent with my own personal experience. However, because this is subject to (a weird backwards version of) Survivorship Bias, I come to the opposite conclusion.

Put another way, it's likely that some huge proportion, if not all, of alkaline batteries will leak (perhaps even catastrophically) if left sitting around long enough. The key here is "long enough". Since the vast majority of users actually remove and discard way before that point, it's too rare in practice.

Re: Amazon, the Brand Buster

#116
post #113
post #111

Earlier quoted context omitted.

> Capacity for LSD It's probably safe to say that the average consumer can't be bothered with anything that isn't LSD. The fact that another option even still exists hurts the overall branding, if you will, of the product category. > That is lower under extremely light loads than the best alkalines, but crosses over at a bit over 12 hours constant runtime since load has a relatively small effect on NiMH capacity, but…

> The fact that another option even still exists hurts the overall branding That's probably true. Unfortunately, that larger mAh number is always going to tempt people. Some heavy users do go for the higher capacity with a full understanding of the disadvantages, but that's not the majority of the market. > Then we've reached parity, assuming identical size and at least close-enough weight. Eneloops came out in 2005.…

> Some heavy users do go for the higher capacity with a full understanding of the disadvantages, but that's not the majority of the market.

And there's part of your answer as to why a consumer might try rechargables and still reject them, even today: self-discharge too high.

> Eneloops came out in 2005.

So 13 years ago, whereas NiMH was 1989, or a 16 year spread. Wait at least another 3 years. Actually, wait until only LSD is readily available. Then wait the number of years until how long it will have been from then since 1989.

> I don't see a size difference between a 4th-generation Eneloop AAA and a random Duracell alkaline, but I don't have calipers to measure precisely.

The specs are probably available, but the more important question isn't whether your particular Eneloops are small enough, but if the vast majority (and AmazonBasics and if there's any other popular enough brand) are.

Tiny variations in size can not just prevent the battery from going in in the first place, but, worse, keep it from coming back out.

Re: Amazon, the Brand Buster

#117
post #115
post #114

Earlier quoted context omitted.

> I'd strongly suggest you consider the complexity, cost, and efficiency tradeoffs... before characterizing certain decisions as flaws. I will almost always characterize a tradeoff that renders a device incompatible with rechargeable batteries that are commonly used in the appropriate form factor, or that causes the device to turn off before the majority of the energy in the battery has been used to be a flaw. I'll s…

> a tradeoff that renders a device incompatible with rechargeable batteries that are commonly used in the appropriate form factor I still think you're ignoring history as well as exaggerating "commonly". Even alkaline wasn't the first primary cell chemistry type. You impliy that it's trivial to add rechargeables to the existing engineering for multiple chemistries with actually similar voltage profiles, without showi…

> You impliy that it's trivial to add rechargeables to the existing engineering for multiple chemistries with actually similar voltage profiles, without showing how.

Even if NiMH did not exist, not being able to operate with batteries below 1.2V wastes the majority of the capacity of an alkaline. I think that's a valid criticism of almost anything in consumer electronics. It requires a very good excuse before it should be considered acceptable.

Furthermore, anything relatively recent should be able to use NiMH as a matter of compatibility with batteries a significant minority of consumers have, and for environmental responsibility.

> Is that a forum where commenters tend to report such experiences with full data

Of course not. I suspect data like that about consumer products is not available to the public at all, though there are some scientific studies on alkaline battery leakage as a phenomenon (the first one I found was paywalled).

> Are they representative of the average consumer's usage patterns?

Probably. Regulars almost never use alkaline batteries, so when people post about that, it's usually their first post. They're not collectors, hobbyists or heavy users, but people who encountered a problem and thought "I bet there's a subreddit for that". (We have 35K subscribers)

Re: Amazon, the Brand Buster

#118
post #49
post #4

How much do consumers pay in Bezos tax for goods on Amazon? i.e, if the site simply let consumers buy from Chinese manufacturers (which, in the end, is what much of Amazon is) without the fee to the owners of the marketplace (i.e, "Bezos Tax), how much cheaper would it be?

Identical bluetooth OBDII scanners: Aliexpress $2.98 shipped, Amazon $10.99 shipped IME this is a fairly typical price ratio. Sometimes they are much closer though. Of course Amazon ships it in 2 days instead of weeks. The "Bezos tax" is largely paying for the very convenient logistics of US warehousing. https://www.aliexpress.com/item/ELM-327-V-2-1-BT-adapter-Wor... https://www.amazon.com/Mestart-Bluetooth-Diagnosti…

Aliexpress takes around 30 to 60 days for shipping, what about Amazon in the US?

Re: Amazon, the Brand Buster

#119
post #16

Earlier quoted context omitted.

Until it's an option for buyers , I'm going to be quite reluctant to buy from Amazon.

Why? Commingled inventory means that some common, standardized items don't need a seller-specific barcode on them, and are just added to a "pool" of that identical product. It's better for consumers because you're getting the closest one of the item you ordered, faster - and at the (lower) price from the seller you selected. Aside from a couple high profile cases of sellers getting in trouble for inventory they never…

1) It’s not a low risk, it’s happened to me at least a few times

2) It’s not a risk that exists at competitors like Walmart and Target

3) For some categories like baby food, even a low risk of counterfeit product is unacceptable

Re: Amazon, the Brand Buster

#120
post #117
post #115

Earlier quoted context omitted.

> a tradeoff that renders a device incompatible with rechargeable batteries that are commonly used in the appropriate form factor I still think you're ignoring history as well as exaggerating "commonly". Even alkaline wasn't the first primary cell chemistry type. You impliy that it's trivial to add rechargeables to the existing engineering for multiple chemistries with actually similar voltage profiles, without showi…

> You impliy that it's trivial to add rechargeables to the existing engineering for multiple chemistries with actually similar voltage profiles, without showing how. Even if NiMH did not exist, not being able to operate with batteries below 1.2V wastes the majority of the capacity of an alkaline. I think that's a valid criticism of almost anything in consumer electronics. It requires a very good excuse before it shou…

> Even if NiMH did not exist, not being able to operate with batteries below 1.2V wastes the majority of the capacity of an alkaline. I think that's a valid criticism of almost anything in consumer electronics. It requires a very good excuse before it should be considered acceptable.

Please unpack this a bit to make sure it's not a strawman.

1.2V is just a nominal voltage, just like 1.5V nominal. Fully-charged open-cell voltages are above 1.25V and 1.6V, IIRC, though that is, of course, irrelevant. What matters is voltage under load, at all possible loads for all consumer devices.

Even if nickel chemistries have flatter discharge curves, they still slope downward, and that voltage can drop below 1.2V.

Their voltage also doesn't bounce back when load is reduced. Engineers deal with real-world usage, not contrived benchmarks where a cell is taken from full charge to flat at constant current.

What consumers are actually saying is that real-world rechargables don't work in certain real-world devices, while alkalines do. They make no claims about specific voltages. That's on you, so it's up to you to show that a particular voltage cut-off is the problem and that the same device ends up using only half the alkaline's capacity. Otherwise, you put up a strawman to knock down.

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