Uber is experimenting with letting riders wait longer for a cheaper fare
1–10 of 198 posts
Re: Uber is experimenting with letting riders wait longer for a cheaper fare
#2Lyft used to do something similar couple of years ago (at least in Bay Area) in Lyft Line. I believe they had 10 min wait option wherein when you request and wait for 10 mins you'll get cheaper fare. I remember getting 10-20% cheaper fares consistently using that option. I'd regularly take 10 min wait option especially going to east bay or peninsula from SF.
Uber also has "express pool" option (again in bay area), wherein you have to wait for 2 mins to get matched.
As a rider, these options are great. However, not sure if it's profitable for these companies. I guess with higher rider/driver density, they can make it work?
Re: Uber is experimenting with letting riders wait longer for a cheaper fare
#3Bet that Uber employee is feeling the heat now...
Re: Uber is experimenting with letting riders wait longer for a cheaper fare
#4Bet that Uber employee is feeling the heat now...
Given the deleted tweet, I guess he/she didn't realize the feature wasn't public yet?
Re: Uber is experimenting with letting riders wait longer for a cheaper fare
#5Lyft used to do something similar couple of years ago (at least in Bay Area) in Lyft Line. I believe they had 10 min wait option wherein when you request and wait for 10 mins you'll get cheaper fare. I remember getting 10-20% cheaper fares consistently using that option. I'd regularly take 10 min wait option especially going to east bay or peninsula from SF. Uber also has "express pool" option (again in bay area), wh…
It's better for them than you just not booking a ride and going with Lyft instead.
Re: Uber is experimenting with letting riders wait longer for a cheaper fare
#6Lyft used to do something similar couple of years ago (at least in Bay Area) in Lyft Line. I believe they had 10 min wait option wherein when you request and wait for 10 mins you'll get cheaper fare. I remember getting 10-20% cheaper fares consistently using that option. I'd regularly take 10 min wait option especially going to east bay or peninsula from SF. Uber also has "express pool" option (again in bay area), wh…
I mean right now nothing is profitable for these companies so
Re: Uber is experimenting with letting riders wait longer for a cheaper fare
#7Based on my rides recently I have seen the quality of drivers plummet on both Uber and Lyft. I'd be much more willing to wait (and maybe even pay) for a higher quality driver. Having a driver who cannot follow a GPS and takes you in a circle 3-4 times around the airport or does not speak English well enough to understand your request to stop on the right instead of the left like the GPS shows can be quite frustrating depending on the scenario.
I wonder if this is the first step towards offering a "limit" option. For example, where I live the average price from our house (Jersey City) to the mall is $7, but some days it jumps up to $15 or more. My wife and I usually choose to walk those days, but it would be nice to say "hey we want to go to the mall today, let's set a $7 limit and when that hits we'll go." For the flexible consumer it's easy to wait for a better price and not need to constantly look at the phone to see what the current market price is. The limit price could help create a queue which could provide a driver with a continuous supply of rides during non-peak hours.
Re: Uber is experimenting with letting riders wait longer for a cheaper fare
#8Based on my rides recently I have seen the quality of drivers plummet on both Uber and Lyft. I'd be much more willing to wait (and maybe even pay) for a higher quality driver. Having a driver who cannot follow a GPS and takes you in a circle 3-4 times around the airport or does not speak English well enough to understand your request to stop on the right instead of the left like the GPS shows can be quite frustrating…
Isn’t that what uber black car is? Pay for better service?
Re: Uber is experimenting with letting riders wait longer for a cheaper fare
#9Based on my rides recently I have seen the quality of drivers plummet on both Uber and Lyft. I'd be much more willing to wait (and maybe even pay) for a higher quality driver. Having a driver who cannot follow a GPS and takes you in a circle 3-4 times around the airport or does not speak English well enough to understand your request to stop on the right instead of the left like the GPS shows can be quite frustrating…
Isn’t that what uber black car is? Pay for better service?
Depending on where you are, that is not an option unfortunately. It is odd, some days uber black is an option, some days we can only choose between uber x and the black suv option.
Re: Uber is experimenting with letting riders wait longer for a cheaper fare
#10Based on my rides recently I have seen the quality of drivers plummet on both Uber and Lyft. I'd be much more willing to wait (and maybe even pay) for a higher quality driver. Having a driver who cannot follow a GPS and takes you in a circle 3-4 times around the airport or does not speak English well enough to understand your request to stop on the right instead of the left like the GPS shows can be quite frustrating…
Isn’t that what uber black car is? Pay for better service?
Customers should pay a premium for the driver to not park a block and a half from them at pickup?