It’s DRM. The widevine conf they are using means they are decrypting and decoding in software when you use Chrome or Firefox. When you use Edge you use a different DRM scheme that allows allows decrypting, decoding and rendering in hardware so Netflix offered content upto 4K in Edge with Recent Intel CPU’s. (Last time I checked Ryzen has only just come out with no onboard GPU. But support for recent Nvidia GPU’s was promised, it’s been a while so the landscape may of well changed) If you didn’t have the latest Intel CPU it called back to an older version of PlayReady (sure that’s the brand name of MS’s DRM - on phone and a bit lazy to look it up) that still surported 1080.
See in Widevine there are a number of “levels”, the highest being when it can decode, decrypt and push to the frame buffer all in a secure zone. This can not be achieved (atm, well atleast the time of my research into the matter) with widevine on Desktop, so in such a setup widevine will only decrypt upto 720p content.
When running on Android and ARM this is possible and you can get 1080p, which is why you can get cheap android based tv sticks (even the old Amazon Fire TV sticks) supported 1080p but your gaming rig and Chrome could not.
Don’t work for Widevine, Google, NetFlix or anyone else for that matter. Just a nerd with too much time on my hands so I looking into this stuff. Any corrections welcomed :-D