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Visa card network crashes, causing increased decline rates across UK and Europe

theguardian.com

21–30 of 190 posts

Re: Visa card network crashes, causing increased decline rates across UK and Europe

#21
post #5

It isn't down. I work for a large e-commerce company and we're seeing ~10% decline rates, at most, on VISA cards only, and that's intermittent. Overall average decline rate is more like 1-3% when you factor in the intermittentness of it. Still not great, but not PAYMENT CHAOS and not a CRASH OF THE VISA NETWORK.

Contactless went down completely

Re: Visa card network crashes, causing increased decline rates across UK and Europe

#22
post #14

Earlier quoted context omitted.

I'm not sure about "luckily". Sure, today it might be a good thing, but 99.99% of the time it's just a massive inconvenience.

The european debit card systems are not comparable with how it works in the US. In the US I will use credit cards, because that is the better system down there. Over here in Europe, I'll hardly ever use a credit card. So yes, luckily.

I've lived for many years in both places and don't remember difference in convenience. Can you detail?

Re: Visa card network crashes, causing increased decline rates across UK and Europe

#23
post #5

It isn't down. I work for a large e-commerce company and we're seeing ~10% decline rates, at most, on VISA cards only, and that's intermittent. Overall average decline rate is more like 1-3% when you factor in the intermittentness of it. Still not great, but not PAYMENT CHAOS and not a CRASH OF THE VISA NETWORK.

Same here — I work for an online payments company. We’ve been seeing a dip of 2–7 points for the past few hours across our network.

I hope it's not the real poor one where status page updates takes an hour plus. .begins with S

Re: Visa card network crashes, causing increased decline rates across UK and Europe

#25
post #5

It isn't down. I work for a large e-commerce company and we're seeing ~10% decline rates, at most, on VISA cards only, and that's intermittent. Overall average decline rate is more like 1-3% when you factor in the intermittentness of it. Still not great, but not PAYMENT CHAOS and not a CRASH OF THE VISA NETWORK.

When you say you're seeing 10% decline rates, is that out of your total transactional volume (which I suspect is the case), or just out of the subset of your customer who actually have bona fide Visa credit cards?

Re: Visa card network crashes, causing increased decline rates across UK and Europe

#26
post #5

It isn't down. I work for a large e-commerce company and we're seeing ~10% decline rates, at most, on VISA cards only, and that's intermittent. Overall average decline rate is more like 1-3% when you factor in the intermittentness of it. Still not great, but not PAYMENT CHAOS and not a CRASH OF THE VISA NETWORK.

Contactless went down completely

To be fair I can't comment on POS/in-person transaction rates. All I have visibility into is online purchases with VISA cards on our site.

Re: Visa card network crashes, causing increased decline rates across UK and Europe

#27

This is one of the reasons why every frequent traveller should carry credit cards from at least two different banks and two different credit card companies (like Mastercard and Visa).

My bank recently replaced my Mastercard credit card with a Visa one, despite being Mastercard for years. I also have a Visa debit card. You don't have control over this :(

Re: Visa card network crashes, causing increased decline rates across UK and Europe

#28
post #5

It isn't down. I work for a large e-commerce company and we're seeing ~10% decline rates, at most, on VISA cards only, and that's intermittent. Overall average decline rate is more like 1-3% when you factor in the intermittentness of it. Still not great, but not PAYMENT CHAOS and not a CRASH OF THE VISA NETWORK.

When you say you're seeing 10% decline rates, is that out of your total transactional volume (which I suspect is the case), or just out of the subset of your customer who actually have bona fide Visa credit cards?

I'm British, and we have both Visa Debit and Visa Credit in the UK. I haven't yet looked into whether it's Visa Debit or Visa Credit or both which is experiencing issues.

Re: Visa card network crashes, causing increased decline rates across UK and Europe

#29
post #5

It isn't down. I work for a large e-commerce company and we're seeing ~10% decline rates, at most, on VISA cards only, and that's intermittent. Overall average decline rate is more like 1-3% when you factor in the intermittentness of it. Still not great, but not PAYMENT CHAOS and not a CRASH OF THE VISA NETWORK.

You forget, everything is chaos in the media. Trains, travel, finance, whatever you like. Chaos sells :)

Re: Visa card network crashes, causing increased decline rates across UK and Europe

#30
post #10

What was that whole thing about a "cashless society" again? What happens when a major rival actually attacks your cashless society?

Yeah i don't know why people are downvoting you. A new Carrington event, which is actually long overdue, or an unexpected cyber attack from China which i also don't find impossible to imagine in the next decades and society is at an absolute standstill.

Off course more important problems would probably arise before.

But reflecting on the sustainability of microchip-society in times of outage is healthy.

Crash, Bang and suddenly everyone is 3 meals away from slaying their neighbour.

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