Earlier quoted context omitted.
It's not about HN's technical focus. It's that for many of us here - myself strongly included - sales and marketing can be seen as a large-scale defection in the game of free market. In the ideal world, when you want to buy a product or a service, you would consider the value it brings to you based on hard facts, consider other circumstances impacting the costs - like e.g. product A is a bit better, but product B has…
I don’t mean to be glib, but nothing is perfect. What some of the other posters are alluring to is that the ability to organize deals and market a product is an essential skill in running a business. If product A is technically superior, but there is not sufficient business talent to sustain a business on it, then the quality is moot. What you’re describing here, sales people lying about capabilities and then failing…
Personally, I simultaneously appreciate just how hard those skills are (I like tech partly because it's much easier than dealing with humans at scale), despise the way those skills are most commonly used, and understand how some dabbling in dark arts is necessary to even have a fighting chance on the marketplace.
> What you’re describing here, sales people lying about capabilities and then failing to deliver, is something that maybe happens in complex business to business transactions, where the product is a set of services and products that defy “apples to apples” comparison.
> I don’t believe companies will survive if they practice outright fraud on their customers.
Well, outright fraud is illegal, and therefore happens less often. But between that and being fair and straightforward there's a whole spectrum, and from my experience almost all companies lean far towards the dishonest side. Just listen to any discussion of marketing people about their strategies. Would you apply similar methods on your friends and family? Would you skinner-box your niece for extra change? Would you price-anchor your mother with a birthday gift?
I simply believe that, as a society, we have way too low standard for business interactions. We allow ourselves to be manipulated at every way without question, and even praise the master manipulators who are skilled at what they do. I'd love for that to change, but I have no idea how to help - so for now, I just resort to expressing and explaining my distaste for manipulative practices.