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Instapaper is temporarily shutting off access for European users due to GDPR

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Re: Instapaper is temporarily shutting off access for European users due to GDPR

#22
post #15
post #9

Obviously, IANAL, but my company talked to a few over the past week. This move is, in my opinion, a bad read on the odds and European culture. First, culture. The goal (at least in France, but that's probably the same in other countries) is to get you in compliance, NOT to fine you. What this means is that before you get lawsuit and fines, someone will talk to you and work with you to see how you can get compliant. S…

Wikipedia disagrees on the enforcement start and claims that is tomorrow. But I agree with you, the way most interpret the regulation and its sanction is not how Europeans do laws. The "administrative fines up to ..." as you can read in the text http://eur-lex.europa.eu/legal-content/EN/TXT/HTML/?uri=CELE... Those high fines are meant for large ill-meaning companies, but the small 2-ppl-SaaS that doesn't report or ac…

Actual quote of the GDPR: (171) Directive 95/46/EC should be repealed by this Regulation. Processing already under way on the date of application of this Regulation should be brought into conformity with this Regulation within the period of two years after which this Regulation enters into force. [...]

I can't say for sure what's the scope, but I stand by my point that PART of it have a delay to get into conformity.

Re: Instapaper is temporarily shutting off access for European users due to GDPR

#23

Earlier quoted context omitted.

> Let me know if you have any questions... It sounds as if you're unwilling to talk about the issues that you're facing. So what can you say? The only reason I can think of that you can't say is that are trying to get some infrastructure suppliers to be compliant and those talks are confidential. Correct?

The email we sent to EU users (quoted in linked article) has the important details regarding the service interruption in the EU. Additionally, I can say that our privacy policy is concise, clear, and accurate with respect to the types of information we collect and how the data is used: https://www.instapaper.com/privacy If you have other specific questions, I will do my best to answer them.

Well, as The Verge says in the article: 'While we don’t know exactly what’s holding up Instapaper'

I'm naturally curious as to what's holding up Instapaper.

As you say, your Privacy Policy is very good, other than the disclaimer that says 'we may pass your personal data to others - who knows what they do with it eh?'. I imagine that this is the issue which is holding you up.

Re: Instapaper is temporarily shutting off access for European users due to GDPR

#24
post #22
post #15

Earlier quoted context omitted.

Wikipedia disagrees on the enforcement start and claims that is tomorrow. But I agree with you, the way most interpret the regulation and its sanction is not how Europeans do laws. The "administrative fines up to ..." as you can read in the text http://eur-lex.europa.eu/legal-content/EN/TXT/HTML/?uri=CELE... Those high fines are meant for large ill-meaning companies, but the small 2-ppl-SaaS that doesn't report or ac…

Actual quote of the GDPR: (171) Directive 95/46/EC should be repealed by this Regulation. Processing already under way on the date of application of this Regulation should be brought into conformity with this Regulation within the period of two years after which this Regulation enters into force. [...] I can't say for sure what's the scope, but I stand by my point that PART of it have a delay to get into conformity.

The GDPR was adopted in 2016. The two year grace period in your quote ends on the 25th.

Re: Instapaper is temporarily shutting off access for European users due to GDPR

#25
post #6

Earlier quoted context omitted.

> They either are mismanaged or are not willing to tell the users what data they are collecting and how they use and monetize this data. And it should worry all users, not only users from the EU. I don't know a ton about GDPR, but the article makes it look like it has less to do with Instapaper (aside from risk tolerance) and more to do with the ambiguity of the law. Some relevant quotes: > it’s more than likely to b…

>> violating GDPR will cost a company 4 percent of its global turnover or $20 million, whichever is larger Isn't there a lower level - 2% and $10 million too? https://www.itgovernance.co.uk/dpa-and-gdpr-penalties

There are various lower levels. It's "up to". Many of the things GDPR requires have been law in various parts of Europe for a long time (e.g. Germany), sometimes in all of Europe. But the fines were so low that most companies said "eh, who cares" - now enforcement has teeth and it's panic all around.

Re: Instapaper is temporarily shutting off access for European users due to GDPR

#26
My impression is that Instapaper team is terribly understaffed and probably lost control over it's code base. They had changed hands twice over the years (Betaworks (Digg) 2013 and Pinterest 2016) with practically zero changes in code or the app. Zero progress, zero updates. That says something.

And the instapaper.com when downloading is sharing data with third parties like there is no tomorrow. Simply it is downloading a lot of crap from original sites (images etc.) which could be used for tracking - no way they could be compliant with GDPR and let user decide which third parties to share data with.

Re: Instapaper is temporarily shutting off access for European users due to GDPR

#27
post #19

Earlier quoted context omitted.

The email we sent to EU users (quoted in linked article) has the important details regarding the service interruption in the EU. Additionally, I can say that our privacy policy is concise, clear, and accurate with respect to the types of information we collect and how the data is used: https://www.instapaper.com/privacy If you have other specific questions, I will do my best to answer them.

Weirdly enough I am an European citizen, haven't received the mail and the service is working. Not complaining, I prefer it this way. Hope you will sort the issues quickly.

Me too. And I can see I am definitely subscribed to "account update" emails. I'm not sure how they would decide if I was European or not, can't see a tick box for that in the profile page.

Re: Instapaper is temporarily shutting off access for European users due to GDPR

#28
post #15
post #9

Obviously, IANAL, but my company talked to a few over the past week. This move is, in my opinion, a bad read on the odds and European culture. First, culture. The goal (at least in France, but that's probably the same in other countries) is to get you in compliance, NOT to fine you. What this means is that before you get lawsuit and fines, someone will talk to you and work with you to see how you can get compliant. S…

Wikipedia disagrees on the enforcement start and claims that is tomorrow. But I agree with you, the way most interpret the regulation and its sanction is not how Europeans do laws. The "administrative fines up to ..." as you can read in the text http://eur-lex.europa.eu/legal-content/EN/TXT/HTML/?uri=CELE... Those high fines are meant for large ill-meaning companies, but the small 2-ppl-SaaS that doesn't report or ac…

Instapaper is owned by Pinterest btw. Not a 2-ppl SaaS.

Re: Instapaper is temporarily shutting off access for European users due to GDPR

#30
post #26

My impression is that Instapaper team is terribly understaffed and probably lost control over it's code base. They had changed hands twice over the years (Betaworks (Digg) 2013 and Pinterest 2016) with practically zero changes in code or the app. Zero progress, zero updates. That says something. And the instapaper.com when downloading is sharing data with third parties like there is no tomorrow. Simply it is download…

"its code base"

But yeah, most likely the code is all over the place.

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