In which Apple destroys my daughter’s iPad forever • Hacker News Board

Re: In which Apple destroys my daughter’s iPad forever

#121

Post by wolfgke » Wed, May 23, 2018, 1:05 PM UTC

csomar wrote: post #109

seba_dos1 wrote: post #107

Earlier quoted context omitted.

Then you don't understand that when the user is unaware of such feature and can't easily opt in/out, then it's an anti-feature, because sometimes not getting locked out from your own device is way more important than data being safe.

I disagree. If the user doesn’t understand the technicalities, then, I argue that Apple should take control. The user might think that access is more important until the case where you have sensitive data (like intimate photos) at the wrong hands. Apple picks to destory the data of all users. It annoys the majority but protect the minority which has sensitive information. Also users underestimate the sensititivty of…

> I disagree. If the user doesn’t understand the technicalities, then, I argue that Apple should take control.

I disagree: If the user doesn’t understand the technicalities, then I argue that the device is not for them.

Re: In which Apple destroys my daughter’s iPad forever

#122

Post by acire » Wed, May 23, 2018, 1:24 PM UTC

Nition wrote: post #103

developer2 wrote: post #81

Earlier quoted context omitted.

I believe the OP uses the word "password" incorrectly; they're talking about the device passcode . The details provided in the post indicate they do not know the Apple ID's password, and are unable to perform account recovery (ie: password reset) which requires answers to security questions and/or access to the email address's inbox. Edit: Another comment chain noted that the OP says the Apple ID was locked as well.…

Ah, in that case I read it wrong, thank you. That's never spelled out in the article, especially with lines like: > My daughter knows her account name. She knows her password. She did not forget either one.

My daughter knows her account name. She knows the password for the account. She knows her passcode for the lock screen.

Re: In which Apple destroys my daughter’s iPad forever

#123

Post by Spare_account » Wed, May 23, 2018, 1:29 PM UTC

gaius wrote: post #120

Spare_account wrote: post #106

Earlier quoted context omitted.

This case (OP's) is an example of when a device reset could be required despite not having been stolen. What we're left with is the balancing act of deciding whether this example is an acceptable price to pay to achieve the deterrent effect you're describing. And I'd also be interested to know if it really does have a deterrent effect. Does anyone know if criminals really do avoid stealing iPads?

when a device reset could be required despite not having been stolen For which you would use the security questions that they avoided doing for spurious reasons...

We've entered a loop here, because you're referring to something they could have done differently at the beginning, but we had been discussing the situation that had been created by them going through the process they way they actually did.

Yes, this could have been avoided by following Apple's procedures correctly. But given that we didn't do that, this story has highlighted a case where we can be prevented from using our device despite not having committed a crime.

There are presumably other cases where a similar could occur:

1) A mistake during the setup process. What if I enter the wrong birth date in error. 2) Death of device owner. What if the person who inherits it doesn't know the answers chosen.

I'm sure plenty of other cases exist.

Not being able to factory reset a device that you have in your physical possession is not reasonable, in my opinion.

Re: In which Apple destroys my daughter’s iPad forever

#124

Post by xHopen » Wed, May 23, 2018, 1:29 PM UTC

canuckintime wrote: post #115

xHopen wrote: post #104

Earlier quoted context omitted.

Yeah... because your email provider shuts down, and you keep using it for your apple account id, that is totally the fault of Apple.

Apple doesn't provide a way to transfer email account IDs.

.... I have done it, even I have transfered my account from one country to another, which many other services like Sony Play station forbid. So before saying something that is not true, double check.

Re: In which Apple destroys my daughter’s iPad forever

#125

Post by acire » Wed, May 23, 2018, 1:30 PM UTC

rootlocus wrote: post #96

dbaupp wrote: post #83

Earlier quoted context omitted.

I don't think the author, Erica, uses "he".

Maybe he does. Haven't you learned not to assume anyone's gender?

I'm amused but not offended by "he". Feel free to assume my gender.

Re: In which Apple destroys my daughter’s iPad forever

#126

Post by acire » Wed, May 23, 2018, 1:31 PM UTC

jageen wrote: post #9

I think this is the same person who post this, https://discussions.apple.com/thread/7138743 ^ For more info.

I am not the same person who posted that.

Re: In which Apple destroys my daughter’s iPad forever

#127

Post by acire » Wed, May 23, 2018, 1:37 PM UTC

a_rahmanshah wrote: post #62

Google cache version: https://webcache.googleusercontent.com/search?q=cache%3Ahttp...

And archive.is: http://archive.is/l834w

Re: In which Apple destroys my daughter’s iPad forever

#128

Post by wilsonnb » Wed, May 23, 2018, 1:38 PM UTC

hungerstrike wrote: post #112

Nobody in my house or in my parents house wanted to lock their iOS devices at all...yet with every major update, Apple tries to trick us into re-enabling touch/pin/etc security with dark UI patterns. A few times it actually worked when we weren't paying attention. Since I'm quite positive that nobody at Apple actually cares about what customers want or about their privacy and security, I'll just assume that this is m…

Your assumption that nobody at Apple cares about the customer's privacy and security is completely ridiculous.

The fact that they have a setting to wipe your device after 10 failed pin/password attempts proves that they care about my security and privacy. There's no other reason to include such a feature.

Not to mention the secure enclave in iOS devices (and the MacBook Pro and iMac Pro, I think) or Apple's refusal of FBI requests to assist in unlocking iPhones.

Re: In which Apple destroys my daughter’s iPad forever

#129

Post by mratzloff » Wed, May 23, 2018, 2:24 PM UTC

abalone wrote: post #99

mratzloff wrote: post #57

Unfortunate, but perhaps a useful learning experience. I disable iCloud on all of my Apple devices. Instead, I just make regular backups myself and tolerate different recent content on each device until synced with my Mac, which is backed up as well.

You don't have to disable iCloud to do regular local backups.

Sure, I'm aware.

Re: In which Apple destroys my daughter’s iPad forever

#130

Post by hungerstrike » Wed, May 23, 2018, 2:25 PM UTC

wilsonnb wrote: post #128

hungerstrike wrote: post #112

Nobody in my house or in my parents house wanted to lock their iOS devices at all...yet with every major update, Apple tries to trick us into re-enabling touch/pin/etc security with dark UI patterns. A few times it actually worked when we weren't paying attention. Since I'm quite positive that nobody at Apple actually cares about what customers want or about their privacy and security, I'll just assume that this is m…

Your assumption that nobody at Apple cares about the customer's privacy and security is completely ridiculous. The fact that they have a setting to wipe your device after 10 failed pin/password attempts proves that they care about my security and privacy. There's no other reason to include such a feature. Not to mention the secure enclave in iOS devices (and the MacBook Pro and iMac Pro, I think) or Apple's refusal o…

Sure, there’s no such thing as security theater and nobody spends money or effort putting on a show at all anywhere ever.