Some observations from somebody who both writes internet software and has been a member of HN since almost the beginning.
1. With a large enough audience, somebody will get upset about something. Sometimes I am wrong. Sometimes I made my point poorly. Sometimes they just don't get it. Sometimes they've just had a bad day and whatever my point, they're not going to like it. Sometimes? Sometimes they feign having their feelings hurt as a way to control conversation. With a large enough audience, you get all of that. Tons of it. You can't say anything to a large enough crowd without in some way it being wrong for some consumers.
2. Every minority group will tell you how oppressed they are. Whether it's greybeard COBOL programmers or hipsters grooving on whatever the other cool kids are, they are all misunderstood, put down, and oppressed. It's a mantra. (That doesn't mean that it's not true. It means that you're going to hear it whether it's true or not)
3. The interests of providing a public forum and the interests of society to hear minority opinions and evolve are in conflict. They always have been. The minute the first city built the first city park there was some kind of Nazi-like group wanting to demonstrate there. Such is the nature of public spaces. (Long discussion here about bullshit internet sites pretending to be bulletin-boards when in fact they're publishers and seek to shape and control what appears on their sites)
4. Sharp contrast, conflict, and passion is what drives clicks. PG once said that he wished more folks would publish stuff about Erlang innards and less political/emotional stuff. It was a great sentiment. The problem is that nobody clicks on those stories or upvotes them. But if I run a school for earthworm jugglers, and a link comes up titled "Earthworm schools under attack again!" I'm going to vote that up before I even click on the link.
What does that mean? For internet sites with any volume at all, owners focus on making the fewest people possible upset. Over time this always ends up with a site full of people who look, feel, and act just like the owners do. Good for the site, good for the readers (perhaps), terrible for society. No bad guys, evil plots, bigotry, or malice required. It's just a natural result of the system.
So yes, you can be both popular and silenced. The mob always find a way to shut out what it doesn't want to hear. That's why open access and free speech for everybody to everybody is so important.