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Getting 1Password 7 ready for the Mac App Store

blog.agilebits.com

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Re: Getting 1Password 7 ready for the Mac App Store

#341

Post by pktgen »

roustem wrote: post #260
chrischen wrote: post #217

Earlier quoted context omitted.

It sounds like you feel like you underpaid. Then the solution is for them to charge more or charge for more of their products, not a subscription. A subscription basically forces you into paying for upgrades. The only thing a subscription model is good for is it wrestes power from the consumer. With the traditional model if they decide to stop updating the app, you wouldn’t buy the next version, and that would be you…

You can look at it from a different perspective. The customer could pay $5 and then cancel the subscription if they do not like the service. With the license purchase they have to make a large commitment upfront.

In the old days with perpetually-licensed software, this was handled with a trial period (30-day demo or similar), or, where feasible, a feature-limited demo version (e.g. a game with one level as a demo). This is not a new problem or a problem without solutions.

Re: Getting 1Password 7 ready for the Mac App Store

#342

Post by facetube »

brightball wrote: post #329
_b8r0 wrote: post #305

Earlier quoted context omitted.

Crippling it, not so much. I moved away from 1password at the time of the subscription palaver. I managed to move everything to Keepass but each entry has it's own folder. I don't blame 1Password for the state of my Keepass db (although they pretty much forced my hand) but the closed nature of 1Password does bite you in the arse when you decide to leave.

I switched from 1Password to LastPass last year and it was a smooth transition. If they’d had a Linux version I’d still be a customer right now.

We evaluated Lastpass about a year ago and the UI was borderline unusable. Doesn't matter so much for technical teams, but it does in broader use cases.

Re: Getting 1Password 7 ready for the Mac App Store

#343

Post by facetube »

coldtea wrote: post #317
saagarjha wrote: post #314

Earlier quoted context omitted.

They will if you go out of business or decide to spin off the product.

"Corporate suicide" implies that it would be a problem for the company. Users noticing it after the company is already "going out of business" does not qualify as such.

Yes, you're right, an already-dead company can't die a second time in this highly-hypothethical scenario. They're still dead.

Re: Getting 1Password 7 ready for the Mac App Store

#344

Post by pktgen »

CountSessine wrote: post #241
chrischen wrote: post #233

Earlier quoted context omitted.

If you are paying for a subscription there isn’t necessarily an incentive to provide security updates even more, since they have the functionality of your app hostage if you decide to cancel and the automatic monthly billing has no ties to the quantity or wuality of updates they push out. That being said, security updates shouldbe part of the price you already paid, since a security flaw is a flaw in their original s…

That being said, security updates shouldbe part of the price you already paid, since a security flaw is a flaw in their original software. Security vulnerabilities generally aren’t considers latent defects under warranty laws (at least not in NA). I’m not sure what the tech world would look like if it were - for one thing, software teams would probably need a P.Eng. on their teams to ship. For another, using open sou…

> At any rate, your software vendor has no legal responsibility to provide you with security updates. Maybe they should. But you’ll pay for that anyways.

Yes, those costs will ultimately be embedded in product pricing and borne by the customer, but that's good. It gives vendors a financial incentive to develop more secure software and reduce their security update costs (and earn more profit). (Nothing is perfectly secure, but a culture change and following certain practices can help. Think Microsoft pre-trustworthy computing memo and Microsoft today.)

Re: Getting 1Password 7 ready for the Mac App Store

#345

Post by scarface74 »

stirner wrote: post #309
scarface74 wrote: post #220

Earlier quoted context omitted.

Not impossible, hackish . You can emulate upgrade pricing via bundles. If you sold V1 for $5.00 and then you want to sell V2 to new customers for $5.00 but existing customers. You can bundle the two versions for $8.00 and in the description for V1 you tell them that version 2 is available and don't buy it. You tell customers that have bought V1 already to get the bundle for $3.

That's an interesting workaround. The question I meant to raise was whether a workaround is justified, or whether software developers should just maintain the apps they sell.

It depends. If your app can work within the sandbox and it's a one and done like a game, maybe. The Mac platform changes so slowly you don't have to worry as much about incompatibility with s new OS as you do iOS.

But if you ever want paid upgrades or you are already a well known app -no.

For instance it wouldn't make any sense for MS or Adobe to be in the Mac App Store.

Re: Getting 1Password 7 ready for the Mac App Store

#346

Post by jsgo »

At this point, I'm not upset about this as I previously subscribed, but I'm at the point now where I'm thinking of bolting because it has become a pain. At this point, I just need to find something that is secure, portable, can be backed up, and cross platform.

The syncing experience since at least 6 has been spotty between my Windows client, my iPhone, and my iPad. I can't tell you how many times I've had to reset a password because the device I was on didn't have the current gibberish password. Maybe I'm holding it wrong, but using the create login -> password generation bit does not sync at all. There's also the issue that every time I shutdown my Windows PC, I am greeted with an alert that AgileBits.1Password (there's another dot-separated part in the name as well, not sure what or specifically where) there was some issue in it that I have to close to shutdown.

With all that being said, I don't think Agile Bits is a bad company or that the subscription model is evil or anything of that nature. I think they're pretty decent people that are trying to keep the company profitable and alive. Paying for updates for password managers probably isn't the sexiest business model on either side of the equation. I would prefer that once I pay for it, it could function at that level (with maybe bug fixes) leveraging DropBox, iCloud, OneDrive, whatever, but I also understand they felt the need to cut it off and keep it relatively simple. It just isn't for me anymore.

Re: Getting 1Password 7 ready for the Mac App Store

#347

Post by burnte »

cdumler wrote: post #123

So, I'll join the chorus here by saying that I've picked up the subscription fee. I've been using their software daily for over three years. During that time, they have consistently improved their product and have been open about issues (as far as I am concerned). I was a little irked when I saw the subscription model. I was like, "hey, I paid for this." So, I looked up how much I paid in licenses by looking them up.…

I had purchased a bundle for Win/OSX/Android a while ago, several years, bu somewhere around 2ish years ago, I jumped into the subscription model to support it going forward. Worth every penny to me.

Re: Getting 1Password 7 ready for the Mac App Store

#348

Post by slackoverflower »

majidazimi wrote: post #70
Bud wrote: post #25

Earlier quoted context omitted.

It doesn't mean that, they are aggressively making sure it will never mean that again, and it definitely won't be fifty bucks for a few years. (It's $36/yr.)

Office 365 gives you a full office suite (including outlook) + 1TB of online storage + 50GB ad-free mail for 70$/year. According to complexity rules, 1Password shall ask for 36$/century.

Office 365 operates at scale. Of course they can offer prices that low for so many valuable services. They have millions upon millions of users. The more customers they acquire, the cheaper it is for them to offer those services per customer.

Re: Getting 1Password 7 ready for the Mac App Store

#349

Post by indemnity »

I thought I'd check out the beta, but what I didn't like about it is that it didn't even let me know the standalone approach was an option, Before I'd known what happened it had imported my previous passwords from the standalone version I had before and uploaded them to my 1Password.com account.

Pretty unhappy about this, I make it sync to iCloud because it's basically the only cloud provider I somewhat trust.

I do not want a bloody 1Password.com account.

How do I now know they've really deleted my data slurped into 1Password.com?

Re: Getting 1Password 7 ready for the Mac App Store

#350

Post by guelo »

archagon wrote: post #182
cdumler wrote: post #123

So, I'll join the chorus here by saying that I've picked up the subscription fee. I've been using their software daily for over three years. During that time, they have consistently improved their product and have been open about issues (as far as I am concerned). I was a little irked when I saw the subscription model. I was like, "hey, I paid for this." So, I looked up how much I paid in licenses by looking them up.…

As time goes on, I've gotten less and less comfortable using proprietary software for critical tasks. If 1Password were open source, I'd actually be pretty happy to subscribe. But as it stands, I have no faith that the product won't change out from under me in the future, whether due to a pivot, an acquisition, or some other reason. The incentives align in favor of the business, not the customer. IMHO, subscriptions…

Especially security related software companies, they have a tendency of degenerating into user-hostile malware businesses.
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