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Getting 1Password 7 ready for the Mac App Store

blog.agilebits.com

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Re: Getting 1Password 7 ready for the Mac App Store

#302
post #82

Although it's been said that they will continue supporting licenses through their website, they have made this feature _extremely_ difficult to find ever since introducing subscriptions. I've been a loyal user of 1Password for a long time, and I think it's great software. I use it on both my Macs, as well as on my iOS devices. However, hiding the non-subscription feature is silly. I do not wish to add yet another sub…

I feel the same way and I'm starting to look towards alternatives. Despite having bought (or had bought for me, at various jobs) somewhere between 10 and 15 individual licenses, 1Password won't ever get another dime from me after the way they've treated non-subscription customers. In addition to making it confusing to use my license, the command-line doesn't work at all without a subscription and now other software t…

I've been very happy with bitwarden. It's free to use (and open source if you want to self host). They have a 10 USD/year subscription if you care to some premium features and/or supporting the company.

As a free user I've contacted their support twice and they replied within minutes.

Re: Getting 1Password 7 ready for the Mac App Store

#303
post #5

I have been using Bitwarden for some time now. It’s an open source password manager. There are apps for all major platforms and extensions to all major browsers. Checkout https://bitwarden.com/

+1 for bitwarden. Recently I've become a subscriber because I love their service and I wanted to support them.

Re: Getting 1Password 7 ready for the Mac App Store

#305

Earlier quoted context omitted.

For now...

Removing the ability to get your own passwords out of your password management utility that you paid for would be corporate suicide.

Crippling it, not so much.

I moved away from 1password at the time of the subscription palaver. I managed to move everything to Keepass but each entry has it's own folder.

I don't blame 1Password for the state of my Keepass db (although they pretty much forced my hand) but the closed nature of 1Password does bite you in the arse when you decide to leave.

Re: Getting 1Password 7 ready for the Mac App Store

#306
post #53

Earlier quoted context omitted.

People keep bringing this up, and it feels like a major failure of Agilebits marketing approach. The subscription service changes the frequency at which you pay Agilebits; it does not mandate how you store your data. 1Password 7 continues to allow all the kinds of local/Dropbox/etc vaults that prior versions allowed. If somebody at Agilebits is reading this thread: look around at these comments. The lack of clear inf…

I understand where you are coming from and we thought about advertising this feature. However, it would not be the best option for most of the customers. They would have to understand how to take care of local vaults, including syncing, backups, etc. It is really an advanced feature for very technical audience.

My concern isn't that you aren't advertising the feature, it's that your marketing speaks in many cases directly contrary to your real feature-set. Taking an example already quoted elsewhere in this thread:

> 1Password 7 from the Mac App Store will only support our hosted service, as that’s what you’re purchasing with a 1Password membership. If you install from our website, you’ll have to option to use a standalone vault synced via iCloud if you purchase a standalone license, or use our hosted service if you purchase a 1Password membership.

> As it stands, though, how you purchase 1Password is intrinsically tied to where you store your vaults and how you sync them

This was directly in response to a question about the ability to continue using local vaults in 1Password 7, and it doesn't say that local vaults are an advanced feature, it says they will not be supported by people who buy a subscription.

If y'all just didn't mention the local vaults in most of the marketing, and then there was an "Advanced users only" section that said "however you pay us, you'll be able to keep using local vaults just like always", you'd solve a whole broad spectrum of the concerns you're seeing on this page.

Re: Getting 1Password 7 ready for the Mac App Store

#307

Earlier quoted context omitted.

it's pretty steep in comparison to the alternatives in the market. What does 1password offer that the free version of lastpass does not?

Better security and better user experience to start with. Unlike most of competing products, 1Password encrypts pretty much all information, including vault names, item titles, URLs, tags. It is easier to list what's not encrypted. It is also probably the only product using SRP. Now check out what information is sent in plaintext or base64-encoded in other products.

As far as I am aware lastpass and keeper are the only two password managers to receive soc II security reports.

Also I'm pretty confident the entire lastpass vault is encrypted locally as well.

Re: Getting 1Password 7 ready for the Mac App Store

#308

Earlier quoted context omitted.

As time goes on, I've gotten less and less comfortable using proprietary software for critical tasks. If 1Password were open source, I'd actually be pretty happy to subscribe. But as it stands, I have no faith that the product won't change out from under me in the future, whether due to a pivot, an acquisition, or some other reason. The incentives align in favor of the business, not the customer. IMHO, subscriptions…

There are open source 3d party applications on Linux that I've used to access 1Password password archives. The code is closed source but everything they're using to encrypt the passwords are open standards. You can build your own 3rd party open source platform to access them.

Do you have any suggestions for such software? I've been looking into this as I migrate to Linux and have yet to find something that does read and write for stuff stored in my Vault. I'd honestly be willing to pay for software that provided this.

Re: Getting 1Password 7 ready for the Mac App Store

#309

The Mac App Store makes it impossible to charge for software customers have already paid for? Tragic.

Not impossible, hackish . You can emulate upgrade pricing via bundles. If you sold V1 for $5.00 and then you want to sell V2 to new customers for $5.00 but existing customers. You can bundle the two versions for $8.00 and in the description for V1 you tell them that version 2 is available and don't buy it. You tell customers that have bought V1 already to get the bundle for $3.

That's an interesting workaround. The question I meant to raise was whether a workaround is justified, or whether software developers should just maintain the apps they sell.

Re: Getting 1Password 7 ready for the Mac App Store

#310
1Password is a good product - I used it for a trial period a few years ago. I ended up going with SpiderOak's Encryptr: open source and free.

In any case, I try to get family and friends to use a password tool like 1Password, Encryptr, etc. It drives me crazy when people re-use the same low-entropy password for everything.

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