101–110 of 137 posts
Earlier quoted context omitted.
Mine was terminated before that, and to this day I can't open an adsense account, even with a site that gets a million views per year.
file an LLC and get an EIN
When I was in college I had a website that I ran google ads on. I let a balance build up over time so I could use the money to buy school books. When I attempted to cash out Google (which up until that time had no problem profiting off of my site) decided that I was part of a clickfraud ring and refused to pay out the money. There was no way to appeal. Honestly, to this day, I am still far less likely to use Google s…
when it comes to customer support Do they have customer support? Last time I used my google account (a few years ago) to attempt to buy a Nexus, my transaction was flagged as fraud and I was locked out of my account.. I tried for a few days to find a way to contact anyone from Google.. never happened.. I eventually gave up and bought an iPhone and it was ironically the best thing that could have happened in that scen…
Their free services have no direct support channels, as expected. I wouldn't provide free support for free services either.
I've received excellent support from Google for GSuite/Google Apps and Google Cloud over the years, both via chat and calls, usually out of their Ireland office.
I live in Fiji and my account with them isn't worth all that much (~$100/month).
This was years ago for me, but as bad as it is losing the amount earned, it was just the lack of response when trying to understand why you were terminated. I had no idea why I was banned. I didn't employ any shady tricks. The only thing I noticed in the few weeks prior to the account banned was a higher CTR. I actually emailed Adsense support at that time to let them know that it was out of the ordinary for my site.…
Same for me here. The lack of response was ridiculous. I would have loved to been told what was wrong or why the ban so I could at least try to resolve the issue somehow. But the only thing I received in return was that the decision was final. I noticed a higher CTR prior to the ban, but nothing else out of the ordinary. I had Webmaster tools and Analytics on site, so after the ban I could still research backwards, a…
Earlier quoted context omitted.
when it comes to customer support Do they have customer support? Last time I used my google account (a few years ago) to attempt to buy a Nexus, my transaction was flagged as fraud and I was locked out of my account.. I tried for a few days to find a way to contact anyone from Google.. never happened.. I eventually gave up and bought an iPhone and it was ironically the best thing that could have happened in that scen…
> Do they have customer support? Their free services have no direct support channels, as expected. I wouldn't provide free support for free services either. I've received excellent support from Google for GSuite/Google Apps and Google Cloud over the years, both via chat and calls, usually out of their Ireland office. I live in Fiji and my account with them isn't worth all that much (~$100/month).
Why is this "as expected"? Microsoft, Apple, Facebook, and Amazon all have direct support channels for free tier customers. They aren't as prompt, but it's only Google who doesn't have these things at all.
Earlier quoted context omitted.
Good catch! From the agreement document: "“Class Representative(s)” means each and all of the named Plaintiffs in this Action: Free Range Content, Inc., Coconut Island Software, Inc., Taylor Chose, and Matthew Simpson" So that clause means that the plaintiffs will get up to $5,000 on top of what they will receive as claimants, and there is no such limit on claims (but the total payments will not exceed 11 million, in…
Great to know! Here's to hoping they pay out the entire amount I'm owed. Thanks, Guys!
Attorney fees will eat up a significant chunk of that $11MM.
Sure enough, a few weeks later we were perma-banned from adsense. Destroyed all hope for my business. At no point did we get to communicate with a live person. Fortunately I had set up an LLC and used the Federal Tax ID from the company instead of my own SSN or I would have basically been blackballed from internet advertising forever. I disputed it, owning up to what happened and explaining how I couldn't undo it. The robo-response was that my dispute had been rejected, ban was permanent.
I bet this destroyed so many people's hopes and hard work over the years. When you have a million followers, it will take serious fraud to cause a problem. When you are a nobody starting out, figuring things out for the first time, you make one mistake and you are done forever. I realized that if anyone didn't like a less popular uploader they could just make a new account, and click on their ads until they got banned. Pretty horrible.
I haven't been involved with adsense since, but if they don't provide the ability to disown clicks they should add that. There is a lot of testing that goes on when you are building a product.
When I was in college I had a website that I ran google ads on. I let a balance build up over time so I could use the money to buy school books. When I attempted to cash out Google (which up until that time had no problem profiting off of my site) decided that I was part of a clickfraud ring and refused to pay out the money. There was no way to appeal. Honestly, to this day, I am still far less likely to use Google s…