How a domain registrar can kill your business

Post by imhoguy » Wed, May 16, 2018, 8:13 PM UTC

jethro_tell wrote: post #105

crooked-v wrote: post #95

Earlier quoted context omitted.

Personally, I'd rather have a corporate domain be renewed once per year and have a defined process for it (e.g. literally have a binder somewhere listing all the details, and put reviewing it on a checklist of other yearly legal and financial tasks) than have it be forgotten about for 10 years at a time.

I've set it up before to have 10y which is the max, and renew for 1 year every year. So the domain always has a lead time of 9-10 years but it is still renewed once a year for practice. for most domains thats like 100 bucks to lock it down for 10 years. You can also monitor the domain expiry in your monitoring system i.e. nagios or whatever you are using.

Post by abraham » Wed, May 16, 2018, 8:21 PM UTC

cialowicz wrote: post #96

davidgh wrote: post #92

I recall a time when a company I had association with lost their main domains due to a failed renewal. In this case it was a long-term employee who left the company that had loads of company bills going to his card. He cancelled the card sometime after he left and the domains were not renewed. I’m not sure where the renewal failure emails were going but probably some unmonitored admin email box. These were very impor…

> A good defense is to limit the renewals for important domains by registering them for as long as possible (10 years) This is an interesting take. I prefer the opposite approach: choose the shortest possible registration window (1 year), and have a very clearly defined, properly-documented renewal process that multiple people at the company understand. It's unlikely that all of those people leave the company in a 1-…

Post by mastahype » Wed, May 16, 2018, 8:40 PM UTC

jtl999 wrote: post #67

hbosch wrote: post #65

Earlier quoted context omitted.

The domain did expire, though I was never made aware of the upcoming expiration. My assumption is that there was some glitch between Namecheap, Google, and the .co domain authority... but I still don’t know exactly how my domain expired so silently. All my other domains were purchased through Google, this one was transferred in. It really was a massive headache. I have no idea how long it would have taken me to notic…

I note my domains expiration dates and renew them at least 30 days before. Your not the only person whose had issues recently with Namecheap not sending renewal emails.

Post by [deleted] » Wed, May 16, 2018, 8:41 PM UTC

hinkley wrote: post #119

cialowicz wrote: post #96

Earlier quoted context omitted.

> A good defense is to limit the renewals for important domains by registering them for as long as possible (10 years) This is an interesting take. I prefer the opposite approach: choose the shortest possible registration window (1 year), and have a very clearly defined, properly-documented renewal process that multiple people at the company understand. It's unlikely that all of those people leave the company in a 1-…

We had this same argument about certificate expiration on a code signing project I worked on. I maintained that having to remember to renew a cert every September was more likely to stick with someone than 18 months or two years. It also keeps your blacklist smaller because dead ones age off faster. I don’t recall how it ended up but we added automated reminders every 30 days starting three months before expiry.

Post by 2RTZZSro » Wed, May 16, 2018, 8:43 PM UTC

jethro_tell wrote: post #116

justherefortart wrote: post #46

Earlier quoted context omitted.

Used register.com since the 90s. They're so bad I switched 20+ domains to name.com. DO NOT USE web.com or register.com, they're fucking terrible.

Happy name customer with .io domains that roll over properly. I've used most of the big guys as well (including The Network Solutions).