51–60 of 283 posts
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I'm printing and framing this for the next time our PO brings this amazing sub-domain per user idea back on our backlog.
The problem was the phishing, not the subdomain. If your app allows users to run phishing operations, moving the content from user.foo.com to www.foo.com/user probably won't help much in parent's scenario.
I used a free domain coupon from domain.com a few years ago, and was spammed with both snail mail and robocalls (advertising services for the domain) for months afterwards. I don't know whether they're selling customer data or what, but it left me with a very negative image of their company.
Whois is public and has always been as required by ICANN. If you don't understand how things work then be fair and don't blame what you think is the obvious cause or reason. There are valid reasons for whois being public and all registrars have this in their agreement and it is widely known.
That's a horrible situation, and one I'd encourage everyone to try to avoid - register production critical domains with a company that provides live phone support and stick with tried and true TLDs. Yeah, it may cost more, but this story just illustrates that you're staking your entire company on a $15/yr service, and you get what you pay for. Even if you want to run your marketing/landing page/etc off a .io or other…
Even the most reputable tried and true do not guarantee anything. They can and will kick you out on a whim. You can still mitigate the risk though. Use multiple domains in all marketing materials from different tlds and different registrars. Use regional domains. Have alternative ways to communicate with your customers. It's all very basic stuff. Merely thinking about it gets you far. Most people don't even think abo…
Back in the late 90's before it was Verisign (I can't recall the name), my domain registration could only be changed with an email from my domain. Of course I didn't have my domain up since I switched ISP and had to move my DNS and mail server. Catch 22; what a cluster fuck. Weeks of phone calls with no resolutions. I was going to Virginia anyway, so I physically showed up at Verisign (I wanted to bring a baseball ba…
NetworkSolutions.com
> so I physically showed up at Verisign (I wanted to bring a baseball bat)
Did you think to write a simple postal letter to them (say a VP or the CEO) rather than get angry enough to show up with a bat? Or send Fedex? Sure you shouldn't have to do that but from a practical angle it may have paid to do that.
Build a business on a domain -> the name increase by XX% -> you’re screwed and must pay.
My registrar suspended my domain because an abusive user was using a subdomain for phishing. They told me they can't inform me first of abuse so I can deal with it; they'll suspend the domain immediately. Who's a good registrar that will contact me first if they get an abuse report?
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On what basis is your gsuite support -- Google's rep is "amongst the world's worst support unless your spending $millions" ...
Paid gsuite has live 24/7 phone support. I've used 5-6 times over 8 years and gotten 5-star service every single time . Haven't needed to call them in the past 18 mos. or so, however, and these things can change. I have gripes about aspects of gsuite itself, in particular how they've removed a few features that I used from the $5/user/mo tier. Had to move to $10 tier to keep email content filtering (ability to use re…
I've been a reseller for most of the decade and I can honestly say in all the times we've called, we have never had a single issue corrected by support. We usually end up having to find workarounds for bugs. The last time was an autosuspension our panel(s - there are two versions now) would not let us un-suspend the client. This left him without email for a week, while support would only respond during the early AM hours, and would repeatedly ask us to prove identity, even though we were registered resellers with admin panel access.
In all the years of working with different vendors, I honestly cannot think of a single one with a 0% success rate in their support.
I recommend using easydns.com as the registrar and DNS service. Their email helpdesk is fast: And yeah, you need to have a lot of faith to use .io or other new TLDs which are serviced by new companies.
Earlier quoted context omitted.
Even the most reputable tried and true do not guarantee anything. They can and will kick you out on a whim. You can still mitigate the risk though. Use multiple domains in all marketing materials from different tlds and different registrars. Use regional domains. Have alternative ways to communicate with your customers. It's all very basic stuff. Merely thinking about it gets you far. Most people don't even think abo…
Would you mind providing some details on this approach? Multiple domains in marketing materials sounds like it would create confusion among customers. Are you specifically referring to companies with an international presence? Thanks