I used a free domain coupon from domain.com a few years ago, and was spammed with both snail mail and robocalls (advertising services for the domain) for months afterwards. I don't know whether they're selling customer data or what, but it left me with a very negative image of their company.
How a domain registrar can kill your business
41–50 of 283 posts
Re: How a domain registrar can kill your business
#42Don't use *.io anyway. The domains are being sold under a very morally dubious arrangement, given the UK kicked all the people off the island of Chagos and gave the domain registration to a private entity.
https://gigaom.com/2014/06/30/the-dark-side-of-io-how-the-u-...
The UK government's view of the Chagossians at the time they gave the island to the USA for a military base was apalling:
“Unfortunately along with the birds go some few Tarzans or Man Fridays whose origins are obscure and who are hopefully being wished on to Mauritius.”
Re: How a domain registrar can kill your business
#43If you can, just transfer your domains to Google Domains and never worry about shady registrars again.
(We also use Dynadot [good], Hexonet [good], Uniregistry [... okay].)
Re: How a domain registrar can kill your business
#44Back in the late 90's before it was Verisign (I can't recall the name), my domain registration could only be changed with an email from my domain. Of course I didn't have my domain up since I switched ISP and had to move my DNS and mail server. Catch 22; what a cluster fuck. Weeks of phone calls with no resolutions. I was going to Virginia anyway, so I physically showed up at Verisign (I wanted to bring a baseball ba…
Re: How a domain registrar can kill your business
#45Never heard of domain.com. If anyone wants a recommendation I use namecheap and have never had a problem. They are supporters of the EFF and Net Neutrality. Edit: If you are going to downvote, state why. Namecheap is a good service for a good price and supports Internet freedom. When even GoDaddy was supporting SOPA Namecheap took a stand against SOPA.
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Re: How a domain registrar can kill your business
#46That's a horrible situation, and one I'd encourage everyone to try to avoid - register production critical domains with a company that provides live phone support and stick with tried and true TLDs. Yeah, it may cost more, but this story just illustrates that you're staking your entire company on a $15/yr service, and you get what you pay for. Even if you want to run your marketing/landing page/etc off a .io or other…
Used register.com since the 90s. They're so bad I switched 20+ domains to name.com.
DO NOT USE web.com or register.com, they're fucking terrible.
Re: How a domain registrar can kill your business
#47Related - https://medium.com/@alexandernst/from-successful-to-zero-tha...
TL;DR: Don't use namecheap.com either.
Re: How a domain registrar can kill your business
#48Never heard of domain.com. If anyone wants a recommendation I use namecheap and have never had a problem. They are supporters of the EFF and Net Neutrality. Edit: If you are going to downvote, state why. Namecheap is a good service for a good price and supports Internet freedom. When even GoDaddy was supporting SOPA Namecheap took a stand against SOPA.
Namecheap online support is seriously kick-butt great. Only complaint is that they don't support Letsencrypt certificates with their web hosting plans.
And yet, my experience with namecheap support was terrible.
Screwed up the glue on the main domain in use for email, and after a week they still hadn’t resolved it. I fixed it by moving elsewhere.
Edit: the lesson I learned from this was - don’t use a bargain basement company for one of your company’s most important assets.
Re: How a domain registrar can kill your business
#49If you can, just transfer your domains to Google Domains and never worry about shady registrars again. (We also use Dynadot [good], Hexonet [good], Uniregistry [... okay].)
Uhm, wait, did you just recommend Google with their automated support? Or does Google Domains have better support since you're paying? I'm genuinely curious about that.
Re: How a domain registrar can kill your business
#50If you can, just transfer your domains to Google Domains and never worry about shady registrars again. (We also use Dynadot [good], Hexonet [good], Uniregistry [... okay].)
Terrible idea.
While Google's registrar seems ok right now, Google's support is nonexistent when things go wrong. Literally every bit of their support is outsourced to 3rd-party companies that provide no path of escalation.
Even the really bad registrars (and there are a ton) usually have some direct support (or resell off enom, which will extort your money for the privilege of bailing you out).