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Edit: If you are going to downvote, state why. Namecheap is a good service for a good price and supports Internet freedom. When even GoDaddy was supporting SOPA Namecheap took a stand against SOPA.
TL;DR .io
Is this a common problem in .io?
I bypassed NameCheap, because I knew they weren't the ones actually maintaining the records (registrars are just middle-men.) Using the DNS contact in the SOA, I got a response within 12 hours, and it was fully resolved within 24 hours (minus propagation.)
CentralNic contacted NameCheap, as did I, and they got their system fixed within the week.
--Edit--
CentralNic, not Nic. The roots were to nic.xyz.
I was going to Virginia anyway, so I physically showed up at Verisign (I wanted to bring a baseball bat), and explained it to the lady at the front desk. She came back with an engineer who fixed it in 5 minutes.
As a side note, had to do something similar with Garmin. They kept sending me GPS units with horizontal LCD polarization, when vertical is the standard for sun glasses. Showed up and told the clerk to put on my sunglasses and turn her head sideways to her LCD monitor. "Oh yeah, I see". She fetched an engineer, and 1 week later had a GPS with correct polarization.
Sometimes it takes a physical presence; baseball bat optional.
Never heard of domain.com. If anyone wants a recommendation I use namecheap and have never had a problem. They are supporters of the EFF and Net Neutrality. Edit: If you are going to downvote, state why. Namecheap is a good service for a good price and supports Internet freedom. When even GoDaddy was supporting SOPA Namecheap took a stand against SOPA.
Earlier quoted context omitted.
Indeed, there's a reason large multi-nationals use companies like MarkMonitor as their Domain Register, even if they could get the same for $30/year, the potential loss in revenue and brand damage could be worth tens of thousands. It is a much harder balancing act for a startup, finding a domain register who is reputable and responsive but not "overly" expensive. Even if your entire business relies on it, $1K+/year j…
On what basis is your gsuite support -- Google's rep is "amongst the world's worst support unless your spending $millions" ...
Earlier quoted context omitted.
Indeed, there's a reason large multi-nationals use companies like MarkMonitor as their Domain Register, even if they could get the same for $30/year, the potential loss in revenue and brand damage could be worth tens of thousands. It is a much harder balancing act for a startup, finding a domain register who is reputable and responsive but not "overly" expensive. Even if your entire business relies on it, $1K+/year j…
On what basis is your gsuite support -- Google's rep is "amongst the world's worst support unless your spending $millions" ...
Who on earth uses .io for production critical domains?
These posts are tiring. > Who uses [any technology/infrastructure choice] on production?! A lot of people. That's always the answer.
Earlier quoted context omitted.
Indeed, there's a reason large multi-nationals use companies like MarkMonitor as their Domain Register, even if they could get the same for $30/year, the potential loss in revenue and brand damage could be worth tens of thousands. It is a much harder balancing act for a startup, finding a domain register who is reputable and responsive but not "overly" expensive. Even if your entire business relies on it, $1K+/year j…
On what basis is your gsuite support -- Google's rep is "amongst the world's worst support unless your spending $millions" ...
Haven't needed to call them in the past 18 mos. or so, however, and these things can change.
I have gripes about aspects of gsuite itself, in particular how they've removed a few features that I used from the $5/user/mo tier. Had to move to $10 tier to keep email content filtering (ability to use regex to prevent accidental SSN or CC inclusion). The filtering setup is much easier to use now, but the old system worked well enough.
Never heard of domain.com. If anyone wants a recommendation I use namecheap and have never had a problem. They are supporters of the EFF and Net Neutrality. Edit: If you are going to downvote, state why. Namecheap is a good service for a good price and supports Internet freedom. When even GoDaddy was supporting SOPA Namecheap took a stand against SOPA.
Namecheap online support is seriously kick-butt great. Only complaint is that they don't support Letsencrypt certificates with their web hosting plans.