Earlier quoted context omitted.
I disagree. Have you ever done this? I've been on the other side of it. (I own my own company.) Get suggestions from staff & follow through. In the real world staff have lots of wants, nice ideas, and "wouldn't it be good if" suggestions. They have very little concept if other people are interested in their idea, if people would actually continue to use the idea once the novelty wears off, and so on. In my office her…
Those are totally normal and common things in the UK at least. My current company has them all, and the only one that I think makes little sense is the sofas (well it's more like armchairs, but yeah they are rarely used). Everyone has standing desks and they are often used. Not all the time of course but most people use them occasionally. Every company I've ever worked at has a microwave. Not having one would just be…
"You don't need metrics - just a suggestion box." Implied: managing the comforts for humans in an office is easy! (So easy that places like Facebook and Google have entire Experience Teams dedicated to it....)
In the real world it is always more complicated. There are always tradeoffs -- if you put in couches then maybe there's no room for quiet pods or a PlayStation or a lunch room or whatever. Always have on-going maintenance costs (who orders & pays for the fruit when the office admin is on holiday? Yet another thing to always remember and have to handover), and just the mind space required to deal with things. How do you know the office manager isn't picking the most expensive option every time? How do you know you're serving the vast majority who won't put something in the suggestion box? Etc.