Live data from Hacker News

FCC fines robocaller record $120M

techcrunch.com

141–150 of 175 posts

Re: FCC fines robocaller record $120M

#141
post #77

If only callerID spoofing was not possible... I think that it would solve most spam call problems because it would be easier to make them accountable.

I don't know why you were downvoted so much. I agree that being unable to spoof caller ID would go a long way to allowing enforcement of existing laws to work.

Re: FCC fines robocaller record $120M

#142
post #61

Earlier quoted context omitted.

What I don’t understand is why no major mobile carrier is offering a solution to this. It’s a pretty competitive market and this could be a big selling point. When the isp wars were going strong, before broadband put everyone under the thumb of monopolists and also before gmail, spam filtering was a serious competative advantage. Why can’t phone companies take an RBL like approach? If your VoIP service garners too ma…

Blocking calls from certain VoIP services is almost certainly going to be a violation of common-carrier rules (which still apply to phone service no matter what happens with broadband). At a technical level, spam filtering relies heavily on analyzing email text. Doing similar analysis on voice calls is way harder. Also, there's UI issues. You can redirect suspected spam emails to a folder the user can inspect for fal…

What do you do with a call that hits the robocall filter?

Send it straight to voicemail, where the user can inspect for false positives?

Re: FCC fines robocaller record $120M

#143

One technique I use is my phones have an area code from another state that I never get calls from. (South Dakota). If I get a call from this area code I know it’s spam.

One potential flaw of this approach is that there are potentially legitimate services that bridge internet calls to local numbers. IIRC, Skype worked this way, and I assume other things like Google Hangouts and Twilio do, too.

Re: FCC fines robocaller record $120M

#144
post #137
post #88

Earlier quoted context omitted.

T-Mobile offers it as a free option with two levels: labeling the call as Scam Likely and blocking it outright. The latter is quite effective - I was getting 5+ calls per day and it’s now 1-2 per week.

The “Spam Likely” determination is fairly unreliable, IMO. They have labeled my doctors office “Scam Likely”, while many “Scam definitely” calls have not been labeled.

T-Mobile's handling of "Scam Likely" seems to be spotty at best, with quite a few false positives. Additionally, their 3rd party vendor seems to be wanting to audit businesses that are mis-identified: https://feedback.fosrvt.com/

Re: FCC fines robocaller record $120M

#145
post #118

Earlier quoted context omitted.

Actually, the FCC clarified their rules a few years back that carriers CAN block robocalls. More details here: https://www.broadcastingcable.com/news/fcc-clarifies-robocal... Note that Ajit Pai (then a commissioner, not chairperson like now) voted AGAINST this. Full disclosure: We (Nomorobo) advocated to the FCC to allow carriers to block robocalls.

It's worth reading Pai's actual dissent: https://apps.fcc.gov/edocs_public/attachmatch/FCC-15-72A5.pd... . Among his reasons for dissenting is that the Commission was unwilling to "establish[] a safe harbor so that carriers could block spoofed calls from overseas without fear of liability." All this occurs against the background of the Communications Act's common-carrier obligations, and the FCC's call-completion rul…

Completely agree. For the carriers, robocall blocking is not a technical problem, it's a legal/liability one.

This makes third party call blocking products a better/easier solution for carriers to recommend as a solution.

Re: FCC fines robocaller record $120M

#146

Earlier quoted context omitted.

What I don’t understand is why no major mobile carrier is offering a solution to this. It’s a pretty competitive market and this could be a big selling point. When the isp wars were going strong, before broadband put everyone under the thumb of monopolists and also before gmail, spam filtering was a serious competative advantage. Why can’t phone companies take an RBL like approach? If your VoIP service garners too ma…

>What I don’t understand is why no major mobile carrier is offering a solution to this. I remember at one of the WWDC keynotes, Tim Cook announced this as a new iPhone feature. But he also noted that it was only available in China. I wonder if whatever the Chinese carriers have done can be imported to the United States. My wife's iPhone will occasionally get an incoming call with small text below reading "Possible sp…

I found that strange, too. Apple made it seem like it was China only but it's not.

Those features of CallKit are what we (Nomorobo) use to stop the robocalls.

Re: FCC fines robocaller record $120M

#147
post #47

Earlier quoted context omitted.

Even if they wanted the 70$, at the moment there’s nothing they can do about robocalls without cooperation from the entire industry. A robocall doesn’t look any more shady than a normal call from a receiving carrier’s perspective; whatever solution they come up with will have tons of false positives.

While you cannot say for certain that a particular call is coming from a robot, being a major network you can make a very good guess. E.g. when the same origin hits every number with a caller ID in that number's exchange just block that origin from your network. If there is a legitimate reason for this - they will contact you immediately and sort it out. Bonus point - spammers will hit the competitors networks with m…

> when the same origin hits every number

There is no real concept of "origin". Unless you're the direct upstream carrier of the originator of the robocalls, the robocalls will be diluted with legitimate calls in such a way no single inbound carrier stands out.

Re: FCC fines robocaller record $120M

#148
post #120

Earlier quoted context omitted.

That's T-Mobile? I thought it was Google Voice.

Definitely TMO - it's on the billing statement (free line item).

Only for postpaid accounts. T-mobile treats its prepaid customers like garbage. They even refuse to register correct callerID info for numbers they assigned in violation of E911 requirements.

Re: FCC fines robocaller record $120M

#149
post #99

Earlier quoted context omitted.

You have a call received on your monthly bill from a number and the owner of that number does not have the call on their bill.

How? Even in the same city, cellular and land lines aren't always serviced by the same company. In most places I'm pretty sure it's illegal for phone companies to be swapping call data. Or are you suggesting I call back all the numbers that call me to compare bills with the owner on the other end? This plan is not going to work out.

The courts can deal with things like this.
Post reply on HN