First para hits the nail on the head. The issue is: trust between managers and employees. Also, "work from home" paradigm will only succeed when management paradigm changes from managing time to managing outcome. And changing that management style is not easy. Managing outcomes requires managers to understand not only the strategic agendas set by the bosses higher up but also the technical paths to achieve them confr…
1. Neither of us understood the full complexity of the task at the outset. If we want to improve, we'll have to put in more work upfront to figure out the problem.
2. You're less capable than I thought you were -- it just takes you longer or you make more mistakes than I had expected.
3. I didn't adequately describe the job to you, and you spent time going down blind alleys and readjusting trying to figure out what exactly I want.
4. You're a slacker, you didn't work very hard on it and so it took longer.
It's easy to say that I should manage outcome, but if you repeatedly fail to achieve the outcome, what should I do? It depends on why. If you're remote, you're going to say it was #1 with a fallback position of #3. If you're in the office I can probably get a reasonable sense of whether or not it's #4, and if it's #3, we're naturally going to communicate more and so I'm more likely to fix it sooner. This is why office space in SF costs so much.