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Microsoft Turned Consumers Against the Skype Brand

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Re: Microsoft Turned Consumers Against the Skype Brand

#301

I bet one hundred dollars that if I tried to login to my old Skype account right now, it would take an hour to figure out how the fuck to reset my password, because"Microsoft account" bullshit. I bet it would take me three hours to make a new account, for the same reason. Try making an account for Microsoft's iot cloud thing. Good luck. Edit: https://youtu.be/lfby-SOWWqQ So, holy shit, somehow it auto populated maybe…

So are you going to donate that $100 to charity?

Re: Microsoft Turned Consumers Against the Skype Brand

#302

Earlier quoted context omitted.

I don't understand how software can get this much worse. Having done absolutely nothing would have left Skype in a better shape than what we have now. What did they do with it? Do they not regression test? Are they letting each new intern add a new feature while nobody really cares about quality? Did they just replace the old software with a new bug-riddled software that's getting pushed out the door without quality…

This happened because they migrated skype from a peer to peer software to centralized servers. While this has enabled certain innovations, like web-based skype and better integeration with other devices, it negatively impacted overall quality of skype.

You can't have peer-to-peer and expect it to work on mobile phones.

Re: Microsoft Turned Consumers Against the Skype Brand

#303
post #41

Earlier quoted context omitted.

They switched from P2P to a hosted model because suddenly CGNATs showed up everywhere on the internet with no way through them.

There's widespread speculation that they moved away from P2P because it made it harder for the NSA to wiretap, which the NSA gained the ability to do right before the acquisition[0]. Keep in mind I did say speculation, but the NSA definitely seems to have gained increase ease at wiretapping Skype in early 2011 which is also when Microsoft was negotiating/purchasing Skype. From [0]: > "Sustained Skype collection began…

The primary reason was the world switching primarily to mobile. You can't run peer-to-peer networks (that include audio and video) off of mobile phones and mobile networks.

Re: Microsoft Turned Consumers Against the Skype Brand

#304
post #119
post #59

Earlier quoted context omitted.

It's actually the other way around. "SuperNodes" (elective service as a kind of hub) caused lots of dropped calls and flaky connections because people were trying to do it on bad home connections. Microsoft switched to centralized servers to _increase_ call quality.

How is peer-to-Internet--peer worse connectivity than peer-to-DC-to-peer for UDP streaming? The peers aren't moving themselves to the DC to sit on their calls.

How will peer-to-peer internet work with mobile devices? Well, it won't: users don't .want their data plans and batteries drained.

Re: Microsoft Turned Consumers Against the Skype Brand

#305

I really wish MS was better with UI/UX and understood humans. Skpye and Skype for business are both disasters to use. I avoid them at all cost. Not sure why can't they just copy Zoom for example which is an absolute bliss to use, low energy usage on mobile, intuitive easy to use UI and also has the right features. I know it does not have the same chat capabilities as Skype but I don't miss that too much in an enterpr…

> I really wish MS was better with UI/UX and understood humans.

The thing is, I always felt they were great at UI up until about the late 90s. Then things started going downhill. Now the inmates run the asylum and Microsoft's UI/UX is as random and punitive as anything else.

Re: Microsoft Turned Consumers Against the Skype Brand

#306
post #4

Um.. I'm not sure the article author is familiar with the fact that "Skype for business" (the "complex" one) is actually home grown and was just rebranded from Lync. This is not at all the same as the consumer Skype, which actually tries to be a weird mixup between Snapchat and whatnot at the moment (failing utterly of course). Skype for Business (+ PSTN calling) is actually pretty great on Office 365 tbh...

Really? I hate skype for business because I can't copy-paste any body of text to co-worker because it gives a dialog box saying "the message is too big to send".. I don't know a single IM app that does this. Apparently I'm in 1980s.

Re: Microsoft Turned Consumers Against the Skype Brand

#307
post #5

"Since acquiring Skype from private equity investors, Microsoft has refocused the online calling service on the corporate market, a change that has made Skype less intuitive and harder to use ..." This is absolutely not the bulk of the problem: simply put, the call quality is horrendous and dropping calls in the middle of the meeting is quite common. Modus operandi in most Skype conference calls in our company is to…

> refocused the online calling service on the corporate market

HA! As if. I don't know anyone who uses Skype for Business who doesn't hate something about it with a vengeance.

Re: Microsoft Turned Consumers Against the Skype Brand

#308
post #47

The problem is that there's no money in it. People won't pay for voice chat, it's an add on service for TV.

That doesn't really explain the timeline of crippling and disabling it. Surely is cheaper to reskin and fix bugs than it is to, seemingly, recreate the whole thing every year.

I think that there's an existence tax for any software; if you don't spend a certain amount it just stops working. On top of that Skype is out in the wider world and so faces maintenance costs that a lot of enterprise software doesn't; ux updates, OS updates, security, interfaces to network kit and so on. If you have a nice pipe of revenue then this is all affordable and extra money can be sunk into making it good... but I suspect that Skype just doesn't have the revenue stream required to support that.

Re: Microsoft Turned Consumers Against the Skype Brand

#309
post #254

Earlier quoted context omitted.

Wifi and continental breakfast. At cheaper hotels, both will often be free. In an interesting twist, while a free continental breakfast will often be significantly lower quality than a paid higher-end breakfast, I've found that the free wifi is almost always significantly better than the paid wifi. In fact, many business hotels have tiered wifi plans. And they all suck, even their most expensive plans will be worse t…

Ok, but I'm still wondering which hotels are these corporate-friendly anti-consumer hotels. I haven't seen any hotels with non-free Wifi, and I've stayed at quite a few different big ones. As for continental breakfast, sure it's not as good as some really good sit-down breakfast restaurant, but it's free and more importantly it's fast: you just go down to the lobby and either eat it there or grab some stuff and take…

Any hotel nicer than your average Sheraton (Weston, W Hotels, etc.) will not have free Wi-Fi. Sheratons might not even have free Wi-Fi. Where you have been staying seem like they'd be classified as "motels" (like a Best Western Express or whatever) not actual "hotels".

Re: Microsoft Turned Consumers Against the Skype Brand

#310
post #257
post #155

Earlier quoted context omitted.

Did you just license your phrase?

You can also buy an enterprise license. Just contact our very competent sales team for a quote and NDA.

But what about support? What if I deploy the phrase but experience unexpected results? I think we'll need the one named after your favorite expensive metal.
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