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Google Duplex: An AI System for Accomplishing Real World Tasks Over the Phone

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Re: Google Duplex: An AI System for Accomplishing Real World Tasks Over the Phone

#2
> The system also sounds more natural thanks to the incorporation of speech disfluencies (e.g. “hmm”s and “uh”s). These are added when combining widely differing sound units in the concatenative TTS or adding synthetic waits, which allows the system to signal in a natural way that it is still processing. (This is what people often do when they are gathering their thoughts.) In user studies, we found that conversations using these disfluencies sound more familiar and natural.

This part stuck out to me during the Google I/O demo, as an intentional deficiency is an interesting design decision.

Re: Google Duplex: An AI System for Accomplishing Real World Tasks Over the Phone

#4
Never have we had a more clear example of why Google needs to be regulated, and laws against what they're doing needs to be passed.

The fact that they think it's okay to have bots pretending to be human making phone calls, shortly after demonstrating how quickly they can copy someone's voice (re: John Legend), it shows a blatant disregard for what they're creating.

Re: Google Duplex: An AI System for Accomplishing Real World Tasks Over the Phone

#5
This is amazing! I'm very excited for a future where more and more tasks can be automated, enabling humans to get higher and higher living standards with the same/fewer input resources.

In short, technology is a wonderful thing that allows very low marginal costs. This is what we need to make the future a better place, given a consistent or growing population.

"Technology is miraculous because it allows us to do more with less." This is a perfect demonstration of that.

See also: https://www.youtube.com/watch?v=rvskMHn0sqQ

"A Selfish Argument for Making the World a Better Place – Egoistic Altruism"

Re: Google Duplex: An AI System for Accomplishing Real World Tasks Over the Phone

#7
post #5

This is amazing! I'm very excited for a future where more and more tasks can be automated, enabling humans to get higher and higher living standards with the same/fewer input resources. In short, technology is a wonderful thing that allows very low marginal costs. This is what we need to make the future a better place, given a consistent or growing population. "Technology is miraculous because it allows us to do more…

> I'm very excited for a future where more and more tasks can be automated, enabling humans to get higher and higher living standards.

That's been the dream for a long time in some circles. With the enormous productivity gains and ability to leverage external energy sources (fossil fuels, solar, etc.) we could have built a society of wealth and leisure for all.

Maybe we will still. The hope is that if there is enough of a productivity gain in a short enough time period (like the introduction of AGI powered robots) that this could still happen.

Re: Google Duplex: An AI System for Accomplishing Real World Tasks Over the Phone

#8

> The system also sounds more natural thanks to the incorporation of speech disfluencies (e.g. “hmm”s and “uh”s). These are added when combining widely differing sound units in the concatenative TTS or adding synthetic waits, which allows the system to signal in a natural way that it is still processing. (This is what people often do when they are gathering their thoughts.) In user studies, we found that conversation…

It's not a new thing. A famous tax preparation software introduced a "compute" screen that took a few seconds to make people more comfortable with the results even if the computation itself is instantaneous.

Re: Google Duplex: An AI System for Accomplishing Real World Tasks Over the Phone

#10

Never have we had a more clear example of why Google needs to be regulated, and laws against what they're doing needs to be passed. The fact that they think it's okay to have bots pretending to be human making phone calls, shortly after demonstrating how quickly they can copy someone's voice (re: John Legend), it shows a blatant disregard for what they're creating.

At the very least, there should be an requirement to identify when challenged.

"Are you a bot?" "Yes, I am Google Duplex v1.2. This call is being recorded; you can see our privacy policy and terms of service at http://google.com/duplex."

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