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Twitter suspended our Open Data project's account and wiped all our followers

openbenches.org

11–20 of 154 posts

Re: Twitter suspended our Open Data project's account and wiped all our followers

#11
post #2

I love it how they have “automated systems that remove spam” that somehow remove innocent accounts like this one but completely fail to remove blatantly obvious spam. I don’t expect the system to be bulletproof and remove advanced spam rings, but when obvious spam is allowed to stay on the platform I’m wondering what the idiots at Twitter are really doing.

It all makes sense when you realize that they're lying and their "automated system" is a bunch of low level contractors.

Re: Twitter suspended our Open Data project's account and wiped all our followers

#13
post #8
post #2

I love it how they have “automated systems that remove spam” that somehow remove innocent accounts like this one but completely fail to remove blatantly obvious spam. I don’t expect the system to be bulletproof and remove advanced spam rings, but when obvious spam is allowed to stay on the platform I’m wondering what the idiots at Twitter are really doing.

re: "idiots at Twitter" - It's always nice to encounter someone smart on internet.

I assume this is sarcasm, so I’d like to point out that I don’t consider myself smarter than anyone else or anything - I say idiots simply because there’s no excuse where blatantly obvious spam (for example the crypto currency scam replies in response to famous accounts like Elon Musk) isn’t deleted automatically.

Re: Twitter suspended our Open Data project's account and wiped all our followers

#14
So what's the current feeling on HN towards stories like this one?

They seem fairly repetitive and uninteresting: users use something with no customer service, automated system goes haywire and bans/blocks/disables/inconveniences their account, the only way they have to get it resolved is to make some noise about it, they then return to using the service, nothing changes.

At this point I'm tempted to flag stories like this one that don't have some kind of new angle or widespread interest, but thought I'd see how others are feeling about it first.

Re: Twitter suspended our Open Data project's account and wiped all our followers

#15
post #8
post #2

I love it how they have “automated systems that remove spam” that somehow remove innocent accounts like this one but completely fail to remove blatantly obvious spam. I don’t expect the system to be bulletproof and remove advanced spam rings, but when obvious spam is allowed to stay on the platform I’m wondering what the idiots at Twitter are really doing.

re: "idiots at Twitter" - It's always nice to encounter someone smart on internet.

To be fair, if the only thing they're geniuses as is making a money pit look attractive to investors.

Re: Twitter suspended our Open Data project's account and wiped all our followers

#16
I can almost buy the need to have automated account suspensions, but shouldn’t the appeal at least be human reviewed? When your appeal logic is:

  if (true) {
    deny_appeal();
  }
...it might give people the impression that there’s nobody behind the wheel. I guess this is what “building services that scale” means.

Re: Twitter suspended our Open Data project's account and wiped all our followers

#17
post #2

I love it how they have “automated systems that remove spam” that somehow remove innocent accounts like this one but completely fail to remove blatantly obvious spam. I don’t expect the system to be bulletproof and remove advanced spam rings, but when obvious spam is allowed to stay on the platform I’m wondering what the idiots at Twitter are really doing.

> idiots at Twitter

A constructive comment would have been to point us at good spam filters that are very good at not allowing obvious spam so that we do not make the same mistake that Twitter did and be labelled as "idiots" by the likes of you on the Internet.

Re: Twitter suspended our Open Data project's account and wiped all our followers

#18

I would assume Twitter suspended the account due to the rate of posts. Granted, you are allowed 2400 tweets per day, [1] so the account should not have had any issues.... [1]: https://help.twitter.com/en/rules-and-policies/twitter-limit...

I think the image-post all-caps multi-level text followed by a link with just a number at the end might have been spammy looking to a crap machine learning algorithm

Re: Twitter suspended our Open Data project's account and wiped all our followers

#19
post #2

I love it how they have “automated systems that remove spam” that somehow remove innocent accounts like this one but completely fail to remove blatantly obvious spam. I don’t expect the system to be bulletproof and remove advanced spam rings, but when obvious spam is allowed to stay on the platform I’m wondering what the idiots at Twitter are really doing.

It all makes sense when you realize that they're lying and their "automated system" is a bunch of low level contractors.

Most likely, but then I wonder, what do their 1k-5k (according to CrunchBase) employees really do? A simple spam flagging system (that’ll take care of the lowest hanging fruit aka very obvious spam) can be built even by a single engineer.

Re: Twitter suspended our Open Data project's account and wiped all our followers

#20

So what's the current feeling on HN towards stories like this one? They seem fairly repetitive and uninteresting: users use something with no customer service, automated system goes haywire and bans/blocks/disables/inconveniences their account, the only way they have to get it resolved is to make some noise about it, they then return to using the service, nothing changes. At this point I'm tempted to flag stories lik…

I would agree with you and I usually feel the same way, however this particular instance makes sense as in fact his users never returned and hes appealing to those people to let them know. If I was following him, I doubt I would even notice the benches go missing from my feed.

Now as for its interest to HN...I thought it was an interesting thing they are doing and I'm glad that I know it exists now.

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