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Twitter urges users to change passwords after computer 'glitch'

reuters.com

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Re: Twitter urges users to change passwords after computer 'glitch'

#61
post #31

The "right" way to handle this is to revoke access to all logged-in devices, revoke all previous passwords, send an email notifying users of the revocations, and force a password change upon next login. But Twitter won't do that because a non-trivial percentage of their user base would never jump through the hoops to get things up and running again and Twitter's MAU numbers would sink.

This doesn’t make a big impact in the end because of how prevalent password reuse is.

Re: Twitter urges users to change passwords after computer 'glitch'

#62

They don't say what the timeframe for this issue is. Have passwords been logged for the last 6 months? Last 3 years? Was this a bug found and fixed last year, and only now are they reporting it?

The article does say:

> that they were exposed for “several months.”

Re: Twitter urges users to change passwords after computer 'glitch'

#63
post #28

Actual twitter post: https://blog.twitter.com/official/en_us/topics/company/2018/... "Due to a bug, passwords were written to an internal log before completing the hashing process. We found this error ourselves, removed the passwords, and are implementing plans to prevent this bug from happening again." Exact same thing that github did just recently.

"[We] are implementing plans to prevent this bug from happening again" sure makes it sound like this bug is still happening. Should we wait a couple of days before changing passwords? Will it end up in this log right now, just like the old one?

~~Sounds more like "we fixed this bug, and will ignore the processes that led to it happening" bullshit to me.~~

Re: Twitter urges users to change passwords after computer 'glitch'

#64

They don't say what the timeframe for this issue is. Have passwords been logged for the last 6 months? Last 3 years? Was this a bug found and fixed last year, and only now are they reporting it?

The article does say: > that they were exposed for “several months.”

Same as Github it seems.

I wonder what library was used, and which other companies use it which hasn't told their users. That'd let us know who isn't as transparent...

Re: Twitter urges users to change passwords after computer 'glitch'

#65
post #8

We need a regulatory rulebook codified in law by congress that fines companies that make these "mistakes". Enough of a fine will force companies to take these "mistakes" seriously. In Yahoo's case, that might have forced Marissa to actually keep a cybersecurity team and not cut them when she knew the systems were in danger of being compromised. We aren't getting any jail time, but hefty fines that don't stifle growth…

Seems like a kneejerk reaction.

For example, I can imagine kneejerk legislation that would simply ensure that next time this happens, Twitter just keeps their lips zipped. Not exactly an improvement.

Can you pitch an example of what this legislation would actually look like? And how it would differentiate between something like the Experian leak and some (oh no) Twitter passwords getting logged internally.

Re: Twitter urges users to change passwords after computer 'glitch'

#66

Twitter's CTO had an odd tweet about this disclosure (emphasis mine): > We are sharing this information to help people make an informed decision about their account security. We didn’t have to, but believe it’s the right thing to do. https://twitter.com/paraga/status/992135139994943488

"I should not have said we didn’t have to share. I have felt strongly that we should. My mistake."

https://twitter.com/paraga/status/992146630232043520

Re: Twitter urges users to change passwords after computer 'glitch'

#67

Actual twitter post: https://blog.twitter.com/official/en_us/topics/company/2018/... "Due to a bug, passwords were written to an internal log before completing the hashing process. We found this error ourselves, removed the passwords, and are implementing plans to prevent this bug from happening again." Exact same thing that github did just recently.

It's funny, I wonder if hearing about that github bug made them check if they had committed the same mistake... only to find that they did :-)

Re: Twitter urges users to change passwords after computer 'glitch'

#68
post #51
post #45

Earlier quoted context omitted.

I'm curious if anyone has details on using bcrypt/scrypt at scale. Specifically one way I could see this happening is something like login requests go to a load balancer that puts the requests on a queue to be picked up and validated by some hasher service, and the queue ends up writing the requests to logs to recover from certain kinds of failures.

Is it insecure to bcrypt/scrypt on the client instead so the server never sees the plaintext password?

Then anyone with a copy of your DB can log in by sending the hash directly. It’s identical to storing plain text passwords.

Re: Twitter urges users to change passwords after computer 'glitch'

#69
post #31

The "right" way to handle this is to revoke access to all logged-in devices, revoke all previous passwords, send an email notifying users of the revocations, and force a password change upon next login. But Twitter won't do that because a non-trivial percentage of their user base would never jump through the hoops to get things up and running again and Twitter's MAU numbers would sink.

I think the risk from phishing as a result of this news is higher than the risk from the issue itself.
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