> ...this is a time when Amazon is pushing innovations that don’t solve any real-world problems but may create some: like smart speakers, with their threat of big brother-style surveillance in exchange for a minimal increase in convenience, or complex and expensive cashierless stores that won’t deliver much of an improvement to our shopping experience but may cost underprivileged people their jobs. This is a time when an entire driverless car industry is trying to convince the world that its products are safe before it can even come up with convincing stats – or prevent deadly accidents like the one in Tempe, Arizona earlier this year. This is a time when Google is trying to subvert new privacy regulations to turn them against content producers. A time when Facebook, blasted by media and regulators for ignoring people’s privacy concerns, starts a dating service which will collect people’s most intimate data.
That is a really pointed indictment of our current industry. Wow.
I don't agree with some of the assumptions, but it really points to how rarely an innovation like the iPhone really occurs.