Earlier quoted context omitted.
> increasing hard questions Over the past, what... 30 years? - e-mail remains what it had been in the first place: a protocol for exchanging messages. You're still sending text. You're still attaching links to your messages if you'd like to send a large file. You're still trying to keep concise in your comm. What have evolved, exactly? Sans encryption - that's not really a "hard question". Gmail's a great spam-free p…
> Over the past, what... 30 years? - e-mail remains what it had been in the first place: a protocol for exchanging messages. The difference is (a) those messages started to measure in the hundreds or thousands per day, not 5 of them at most like in the eighties, (b) people started using it for all kinds of work collaboration and organization. Not just some academics exchanging ideas.
PS: please do not say "Hangouts", as Hangouts are only loosely integrated with Gmail. These are two separate systems and it does seem they are still unsure if these two should be merged together.