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Don’t buy the MacBook Pros even on sale, in my opinion

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Re: Don’t buy the MacBook Pros even on sale, in my opinion

#41
> neither Apple nor its Geniuses would acknowledge that this was actually a problem [...] Apple Geniuses installed, with its pristine keyboard and maybe-different key switches. The answer is that after a couple of months, I started to get temporarily dead keys for seemingly no reason. Again.

This is the exact same behaviour that drove me away from Apple 10 years ago: First deny existance of issue, second place blame on customer, third force customer into a generic replacement script of parts in accending order of price. Repeat until customer does not return out of frustration, accepts the broken product or is pushed out of warrantee.

I think this strategy worked for them on average when hardware design flaws were less frequent, it maintained their facade of absolute perfection at the cost of a few lucid customers... but it leaves a particularly sour taste for those whom it does affect, and I think they are fast approaching the threshold where it will backfire and destroy their image.

At this stage denying the existence of these types of problems is an insult to anyones intelligence, deep technical literacy is not required - Anyone who buys Apple products for more than beholding their aesthetic beauty can see the simple truth in this case: that it is broken.

Re: Don’t buy the MacBook Pros even on sale, in my opinion

#42
I am a Apple supporter and shareholder, but will admit that I loathe the butterfly keyboard on my MPB with Touchbar. The amount of typos I make (mostly missed key strokes) rivals my iPhone which is impressive. I have also experienced the "dead" key issue when dust or hair get's under a key.

Re: Don’t buy the MacBook Pros even on sale, in my opinion

#43
Ah, a MBP complaint thread. Here are mine (Maxed out 15):

1. New keyboard is painful to type on. I use it 99% of the time with external trackpad / keyboard / monitors but that other 1% pisses me off.

2. Battery life is mediocre. I don't keep track but I'm always surprised how quickly it goes when I'm unplugged. How about stop trying to make them thinner?

3. The touchbar is f*cking horrible. It's a bad solution to a nonexistent problem. My fingers touch it by mistake often, finding ESC is awful, and worst of all, it sleeps! Give me back my ESC and media keys.

4. A computer with two GPUs SHOULD NOT CRASH when plugging in external monitors. It should also wake from sleep properly in clamshell mode. A lot of the time I actually have to unplug one monitor to get either to turn on.

5. Support for external retina monitors is terrible. I spent the better part of a day getting two Dells to be readable / look good.

6. Xcode. A medium sized project compiling now hits all 8 cores so hard music will actually stop playing (I use Roon with a pretty heavy CPU load).

Unless things turn around, this will definitely be my last MBP, maybe leaving the dev ecosystem altogether.

Re: Don’t buy the MacBook Pros even on sale, in my opinion

#45
Damn, my Macbook Air 2013 logic board just gave out, and was considering the upgrade to Macbook Pro 2017 as logic board is running at £450 replacement cost.

After reading other's thoughts here, I think I have to avoid Macbook Pro for now, I hope they change this in the next release.

Annoying as I need a machine with Xcode.

Re: Don’t buy the MacBook Pros even on sale, in my opinion

#46
Just in case anybody thinks this thing is overblown:

- On my 2016 MBP the left alt key only registers about 30% of the time now. It seriously hampers my workflow.

- On my SO's MBP (slightly newer make but same keyboard type) the "H" key stopped working, now it's registering double (she's happy: "At least I can type, I just need to use the backspace key.")

- At work two people have the same type of machine and both have had keyboard issues.

In short, I know four people who own this machine (including myhself) and all four have had issues.

Needless to say, this is a serious let-down and makes me think my next machine will be the first non-Apple in 15 years. Sad, really.

Re: Don’t buy the MacBook Pros even on sale, in my opinion

#47
I can't recommend Apple anymore. With the recent trend of tech companies towards walled gardens, the things that made Apple's walled garden great are getting eroded by other companies. Their hardware really is subpar, they're spending all this money on design and virtually none on maintenance, because repair is a profit center for them rather than a cost center.

Apple software looks and feels great, and I used to believe their hardware was just as good, but it turns out that their manufacturing processes are really crappy. Remember the first unibody aluminum Mac? Wasn't a unibody. They glued two pieces of aluminum together instead.

Look, I get it, you have to deal with the manufacturers you have. But Apple's amassed a gigantic pile of cash, and they really should be using it to improve their hardware. But they haven't been. And now, there's never been a better time to switch platforms.

I was singing their praises 2 years ago. But the beauty was only skin-deep.

Re: Don’t buy the MacBook Pros even on sale, in my opinion

#48
MacBook Pro from late 2013 is just as difficult to repair, only cheaper because they don’t have touch bar. I can’t replace the keys at home (expensive parts, so many things can go wrong), so it’s waiting for pickup to go to a company to stay there.

I’ll probably sell it and replace with another Lenovo, which is one of my machines since 2011 and it’s only two philips screws away to receive maintenance and upgrades.

Re: Don’t buy the MacBook Pros even on sale, in my opinion

#49

Damn, my Macbook Air 2013 logic board just gave out, and was considering the upgrade to Macbook Pro 2017 as logic board is running at £450 replacement cost. After reading other's thoughts here, I think I have to avoid Macbook Pro for now, I hope they change this in the next release. Annoying as I need a machine with Xcode.

I was considering getting a Mac Mini for Xcode and developing remotely on it using my Linux desktop. I figure I can just edit the code on the desktop and push it to the Mac when I need to build. If I get a good workflow going I'll share it.

Re: Don’t buy the MacBook Pros even on sale, in my opinion

#50
Keyboard working here without issue. Noticed a couple issues earlier on, but discovered was from a couple crumbs. If there were a major issue affecting nearly everyone there would have been a recall or constantly news cycle about it. So I don't think the answer is for others to not buy a MBP because 'you' and some others are experiencing issues. Instead, I'd recommend you and others affected bring it into get fixed.

That being said, I'm sure the keyboards will continue to improve with each generation, albeit with compromises such as to get thinner they change the key styling and eventually will be touch only with haptic feedback (which I'm not excited for) but will be inevitable.

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